232
Troubleshooting Guide
Problems when you turn on the computer
You press the power button and hear the system start, but
you receive a hard disk drive (HDD) error message.
There may be a problem starting Windows from your hard disk.
Follow these steps:
CAUTION: Before using the Toshiba Companion Diskette,
make sure that your computer has the same operating
system as that which is stored on the Toshiba Companion
Diskette or additional problems may result.
1
Insert the Toshiba Companion Diskette into the diskette drive.
2
Restart your computer and press
F
when the system starts.
This command instructs the computer to start from the
diskette drive.
The message “
Welcome to Toshiba Companion Diskette
” appears
on your screen.
3
Press
Enter.
The Toshiba Companion Diskette Main Menu displays a list
of options.
4
Choose Exit to DOS, and press
Enter.
The MS-DOS prompt
A:>
appears.
5
Type
sys c:
, then press
Enter.
The computer processes the command and displays the
message “
system transferred
” when complete.
6
Remove the diskette from the diskette drive.
7
Restart your computer.
Your system should start Windows from the hard drive.
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