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Troubleshooting
Symptom
Possible solution
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Disc playback
Playback does not start.
• No disc is loaded. Insert a compatible disc.
• The disc may be dirty. Clean the disc.
• The disc format is not supported.
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No picture.
• The TV is not in DVD mode.
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No sound.
• The TV is in the special playback mode.
• If an external speaker is connected, check its volume control.
• If you are using an amplifier, check the optical digital audio out
connection.
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Picture is distorted during fast
reverse/forward playback.
• The picture will be distorted occasionally. This is normal.
–
Stopping playback, search,
slow motion play, repeat/
program, etc. cannot be
performed.
• These playback features are not applicable to all discs.
–
The TV keys or the remote
control is not functioning.
• Turn off the TV and unplug the AC power cord for several
minutes. Reconnect the AC power cord.
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Playback does not start when
the title is selected.
• The disc may not be compliant with the “Parental” setting.
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The audio soundtrack and/or
subtitle language cannot be
changed.
• The disc has no multi-language option encoded on it.
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No subtitle.
• The disc has no subtitle encoded on it.
• Subtitles are disabled. Press
SUBTITLE
.
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Scene angle cannot be
changed.
• The disc has no multi-angle scenes.
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“X” appears on the screen.
• The function is not applicable to the disc or to the current mode.
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Remote control operation
The remote control does not
function.
• Aim the remote control at the remote sensor.
• Make sure you are using the remote control within approximately
five meters of the TV or reduce the light in the room.
• Make sure there’s no obstruction on the path of the beam.
• The batteries are no longer working. Replace the batteries.
• Make sure the batteries are properly positioned.
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Media Player operation
The Media Player does not
function.
• Make sure that devices are connected correctly.
• If you connect a USB device with separate cable or through USB
hub, the TV does not recognize the USB device.
–
The photo files in the Media
Player cannot be displayed.
• Make sure you select “Photo” in the Media Player menu.
• Make sure the photo file format is supported.
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The music files in the Media
Player cannot be displayed or
played back.
• Make sure you select “Music” in the Media Player menu.
• Make sure the music file format is supported.
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