In the infrequent case of a failing data synchronisation although timestamps
have been added correctly, consult this compilation of frequent error sources. If
you can exclude these possible causes, please check your system settings. The
following chapter provides you with further information.
Error diagnosis
Is the time clock connected correctly to power and network?
Is the time clock switched on
1
and does it respond to your
transponder/fingerprint?
Does the symbol bar on the top of the display (firstly, tap on the
TimeTac logo) include a
data set symbol
2
? If yes, the time clock
is not connected to the server.
Does the symbol bar at the top of the display include a
TCP symbol
3
?
Are there
synch arrows
4
that symbolise a synchronisation?
1
2
4
3
44
45
