Tiger JPD-A Series, Operating Instructions Manual

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15
Troubleshooting
English
Symptom Check point Action
Reference
page
“6” blinks while the cooked food is
kept warm.
Was the Keep Warm function used continuously for more than 6 hours
after cooking?
After 6 hours has elapsed, “6” blinks on the display. (Do not keep warm for
more than 6 hours after cooking.)
30
“24” blinks on the display when the
[Hr] key is pressed while the Keep
Warm function is on.
Was the Keep Warm function used continuously for more than 24 hours?
After 24 hours has elapsed, “24” blinks on the display. 26
“0:00” blinks on the display when the
power plug is connected.
Are the current time and preset timer
settings and elapsed Keep Warm
time lost when the power plug is
connected again?
Normal cooking can be performed
even when the lithium battery has
run out. To replace the battery,
contact the place of purchase for a
repair service.
11
Were the [Cancel] key and [Timer]
key pressed at the same time?
Set the right time.
52
The lid does not close or opens
during cooking.
Are there any grains of cooked rice
adhering to the hook button, around
the lid, or the pressure adjusting
balls, safety valve, or steam cap of
the inner lid?
Completely remove all remaining
rice. 17,
32
to 35
The lid does not close. Is the inner lid set in place? Set the inner lid. 36
Is the lid closed just after the cooked
rice is loosened?
The inner lid of the pressure rice
cooker is highly air-tight. The lid may
be slightly hard to close but it is not
a malfunction. Close the lid slowly.
20
Condensation collects in the upper
casing.
Condensation may collect in the upper casing immediately after rice is
cooked or while the Keep Warm function is on but it is not a malfunction.
Wipe the upper casing using a dry cloth when condensation collects.
20
Is the inner lid dirty?
More condensation can be formed
on the dirty inner lid.
Thoroughly clean the inner lid using
a detergent. 34
Is “Eco” selected?
When using the “Eco” menu, more condensation may be formed on the
inner lid.
If condensation becomes an issue, it is recommended to use the “Plain”
menu.
12
Nothing happens when a key is
pressed.
Is the appliance plug properly
connected to the appliance plug inlet
of the rice cooker and the power
plug connected to an outlet?
Securely insert the plugs.
17,22,
24,29
Is the Keep Warm lamp on? Press the [Cancel] key to turn off the
Keep Warm function and then try the
operation again.
17
The power plug sparks. A tiny spark specific to the induction heating method may occur when the
power plug is connected or disconnected, however, it is not a malfunction.
-
There is a smell of plastic. Such smells may occur when the rice cooker is first used, however,
they should go away over time. If this is an issue, clean the rice cooker
according to “Cleaning”.
39
There are stripes or waves on the
plastic parts.
Such stripes and waves are produced when the resin is being molded.
They do not affect the performance of the rice cooker.
-
The clearance between the lid and
rice cooker becomes larger during
cooking.
Pressure is applied during cooking and the lid is lifted. The clearance
between the lid and rice cooker may become larger, however, the
performance of the rice cooker is not affected.
-
“ ” appears on the display. When the [Cancel] key is pressed,
the following appears on the display.
The rice cooker is in the demo
mode.
Contact the place of purchase for a
repair service.
-
If these indications appear
Display Action
Reference
page
“E02” appears on the display and the
rice cooker beeps continuously.
When the rice cooker is placed on a carpet , the air inlet and outlet
are blocked, the temperature goes up, and the rice cooker may not
respond even if a key is pressed.
When the rice cooker is placed in a high temperature place , the
temperature goes up and similar conditions may be found.
Perform the following procedure in such a case.
(1) Disconnect the power plug.
(2) Move the rice cooker to the place where there is nothing to block
the air inlet and outlet and the ambient temperature is not high.
(3) Connect the power plug to the outlet again and press a key.
Note: If the rice cooker still does not respond, there is a malfunction in
the rice cooker. Disconnect the power plug and contact the place
of purchase for a repair service.
-
“E11” appears on the display.
A code starting with “E” other than “E02”
and “E11” appears on the display.
There is a possibility of malfunction. Disconnect the power plug and
then contact the place of purchase for a repair service.
-
Plastic parts
Plastic parts that are exposed to heat or steam may deteriorate over time. In this case, contact the place of
purchase.