THOMSON Speedtouch 600 Series Orientation Manual Download Page 24 | Manualshive

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1 SpeedTouch™610 Installation

E-SIT-CTC-20030306-0004 v2.0

20

1.4 Dr. SpeedTouch™ Installation

Introduction

The Dr. SpeedTouch™ application allows you to diagnose and troubleshoot your
SpeedTouch™610.
With the Dr. SpeedTouch™ application you can do the following:

•

View the status and performance of the SpeedTouch™ device

•

Run a Diagnostics program to locate a connectivity problem

•

Run a Troubleshooter to help you solve a connectivity problem.

Supported Operating

Systems

Installing and using Dr. SpeedTouch™ is only supported for following Microsoft
Windows Operating Systems:

•

Windows 98

•

Windows 98SE

•

Windows ME

•

Windows NT4.0 SP6

•

Windows 2000

•

Windows XP

Installation procedure

The installation procedure proceeds as follows:

1

Insert the SpeedTouch™ Setup CD-ROM in your PC's CD-ROM drive. The
SpeedTouch™ CD Browser will start automatically. Choose your language and
browse to Setup and Installation > Install Dr. SpeedTouch™.

Note

If the SpeedTouch™ CD Browser window does not appear automati-
cally, open a Run window via Start

>

Run from the Start menu and

enter the following path: D:\Menu.exe, where D stands for the drive
letter of your CD-ROM drive.

2

The Dr. SpeedTouch™ Setup wizard appears:

Click Next to continue.

3

Subsequent screens will guide you through the installation. Follow the provided
instructions and click next whenever requested.

4

After installation, Dr. SpeedTouch™ is started automatically.

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Summary of Contents for Speedtouch 600 Series

Page 1: ...SpeedTouch 600Series Business DSL Routers Orientation Guide Release R4 2 600 SERIES ...

Page 2: ......

Page 3: ...SpeedTouch 610 Business DSL Router Orientation Guide Release R4 2 ...

Page 4: ...t use and communication of its contents is not permitted without written authorization from THOMSON The content of this document is furnished for informational use only may be subject to change without notice and should not be construed as a commitment by THOMSON THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document ...

Page 5: ...SpeedTouch Installation 20 2 SpeedTouch 610 Internet Connectivity 23 2 1 Connect to the Internet via SpeedTouch s embedded PPP Client 24 2 1 1 Internet Sessions via Windows XP s UPnP 25 2 1 2 Internet Sessions via the SpeedTouch Web Pages all OSs 26 3 The SpeedTouch 610 Web Interface 27 3 1 General Principles 28 3 2 Quick Tasks Links 32 3 3 IP Router Tasks Links 36 3 4 Connection Tasks Links 42 3 ...

Page 6: ...E SIT CTC 20030306 0004 v2 0 2 4 SpeedTouch 610 Advanced Concepts 61 4 1 Native Command Line Interface Access 62 4 2 Simple Network Management Protocol 64 4 3 Packet Firewalling 65 5 Troubleshooting 69 ...

Page 7: ...ate headquarters In this Orientation Guide This Orientation Guide will assist you in getting acquainted with the SpeedTouch 610 Business DSL router and its broad range of service capabilities UPnP The SpeedTouch 610 is a Universal Plug and Play UPnP certified product This feature enables your computer to discover and control UPnP devices on the network If you are running Microsoft Windows XP you c...

Page 8: ...CD ROM In the event of damaged or missing items contact your product dealer for further instructions Other materials The SpeedTouch 610 box may also include other materials The Setup CD ROM The Multi OS SpeedTouch Setup CD ROM includes The SpeedTouch Setup wizard Dr SpeedTouch and NAPT Manager for MS Windows OSs only SNMP MIBs Adobe Acrobat Reader installation software One or more configuration pr...

Page 9: ... be equipped with One single 10 100Base T Half Full duplex MDI X Ethernet port optionally with one 25 6Mb s ATM Forum port A four port 10 100Base T Half Full Duplex auto MDI MDI X Ethernet switch 25 6Mb s ATM Forum port Power Switch Serial Console DSL Line Port Dip Switches Power Socket 10 100Base T Ethernet port Power Switch Power Socket 10 100Base T Ethernet switch Serial Console DSL Line Port D...

Page 10: ...sion on DSL line Off No transmission activity Line RX Green Flashing ATM cell reception on DSL line Off No reception activity Line Sync Green Flashing Initialization of DSL line On DSL line synchronized PWR Alarm Green On Power on normal operation Red Flashing Power on DIP switch 4 up On Power on startup pending Indicator Description Name Color State 10MB 100MB Green Off 10Base T Ethernet connecti...

Page 11: ...ice POTS Integrated Services Digital Network ISDN Symmetrical High speed Digital Subscriber Line SHDSL Very high speed Digital Subscriber Line VDSL DSL Port DSL service The appropriate DSL service must be available at your local premises ADSL SHDSL or VDSL service must be enabled on your phone line In case of ADSL both POTS or ISDN and ADSL service are simultaneously avail able from the same coppe...

Page 12: ... included LAN cable to wire your computer s Ethernet port to one of the SpeedTouch 610 Ethernet port s 2 For local networking repeat step 1 for each computer Note If an additional hub or switch is used please follow the installation instructions supplied with the hub or switch 3 Use the included DSL cable to wire the SpeedTouch 610 s Line port to your telephone wall outlet or distributed filter 4 ...

Page 13: ...6 0004 v2 0 9 LAN wiring Using the SpeedTouch 610 switch if equipped and or an external hub you can connect multiple PCs to your SpeedTouch 610 Powering Once all previous steps are completed you can turn the SpeedTouch 610 on I with the power switch ...

Page 14: ...unt it will provide you with A user name logon ID A password Other information might be required depending on the ISP s specific requirements SpeedTouch configuration options The method for configuring the SpeedTouch 610 via the Setup configuration files depends on the Operating System OS of your computer system In case your computer system runs A Microsoft Windows OS The SpeedTouch Setup wizard i...

Page 15: ...ing systems must be installed on your PC s Windows 98 Windows 98SE Windows ME Windows NT4 0 SP6 Windows 2000 Windows XP TCP IP Make sure that TCP IP is installed on your PC s Transmission Control Protocol TCP Internet Protocol IP The SpeedTouch Setup Wizard The SpeedTouch Setup wizard procedure consists of two major parts The detection procedure The configuration procedure ...

Page 16: ...ar automati cally open a Run window via Start Run from the Start menu and enter following path D Menu exe where D is the drive letter of your CD ROM drive 2 The Choose Language window prompts you to select a language Select the language of your choice and click OK Note The selected language will also be used as default language in the SpeedTouch web pages See Language on page 56 for more informati...

Page 17: ...rd click Setup my SpeedTouch 5 The Welcome to the SpeedTouch Setup Wizard window appears Click Next to proceed 6 The Software License Agreement window appears You must accept before continuing Therefor click Yes to accept Note If you have already accepted this License Agreement in a previous configuration setup this window will not be shown ...

Page 18: ...or window appears In this case check Whether the SpeedTouch 610 is turned on and fully initialized Whether your PC is correctly connected to the Speed Touch 610 Whether no dedicated firewall device or a router is placed between your PC and the SpeedTouch 610 and whether no personal firewall software is running on your PC Whether TCP IP is correctly installed on your PC and whether your PC is confi...

Page 19: ...work configuration Select the Reconfigure the SpeedTouch option and click Next 2 The following window invites you to select the appropriate connection profile for your Internet connectivity Select the connection profile and click Next to continue Note In case the Service Provider included a separate disk with a dedicated connection profile click Have Disk to browse to the location of the appropria...

Page 20: ...ed as DHCP client by default Therefore in most cases no additional configuration of your PCs must be done if you want to enable multiple PCs on your local network for accessing the Internet via the SpeedTouch 610 To make sure that all PCs are configured as expected DHCP or fixed IP addresses you can re run the SpeedTouch Setup wizard on every PC and select the Change the LAN configuration option F...

Page 21: ...as this is the default IP address of the SpeedTouch 610 To ensure that IP connectivity exists you can ping the SpeedTouch 610 Procedure The configuration setup proceeds as follows 1 Open a web browser and browse to the SpeedTouch IP address e g 10 0 0 138 See 3 The SpeedTouch 610 Web Interface on page 27 for more information Note If you can not access the SpeedTouch 610 web pages it is recom mende...

Page 22: ... by uploading templates See Templates on page 56 for more information on uploading templates 5 Subsequent screens guide you through the configuration setup of both your SpeedTouch and or your PC Follow the instructions and enter the required information where needed The needed information will depend on the selected connection profile and should be provided by your Service Provider Click Next when...

Page 23: ... additional configura tion of your computer system may be necessary Note The required settings for your computer should be provided by your Service Provider if applicable 9 To check whether the new configuration was successful you can browse to the SpeedTouch and check its current status Note By running the Easy Setup wizard the SpeedTouch s IP configuration may have been changed To browse the Spe...

Page 24: ... Windows ME Windows NT4 0 SP6 Windows 2000 Windows XP Installation procedure The installation procedure proceeds as follows 1 Insert the SpeedTouch Setup CD ROM in your PC s CD ROM drive The SpeedTouch CD Browser will start automatically Choose your language and browse to Setup and Installation Install Dr SpeedTouch Note If the SpeedTouch CD Browser window does not appear automati cally open a Run...

Page 25: ...ble click in the status area 2 Dr SpeedTouch searches your network for SpeedTouch devices If more than one device is found a list of available devices will be provided If this is the case select the SpeedTouch of your choice and click OK 3 The Dr SpeedTouch window appears Dr SpeedTouch features Dr SpeedTouch allows you to View SpeedTouch 610 device information and status View activity between your...

Page 26: ...am performance of your DSL connection Test and troubleshoot the connectivity of your computer and the Speed Touch 610 device to your ISP and the Internet via the Diagnostics wizard Note For more information on Dr SpeedTouch please click Help in the applica tion or press F1 context sensitive help ...

Page 27: ...SpeedTouch Connection and Packet Services The scenario to use depends on the configuration profile file you used to configure the SpeedTouch 610 and the Service Provider s requirements Direct Access In case the SpeedTouch 610 is configured for direct access always on or dial on demand you can immediately surf the internet Note In some cases however e g in case of Transparent Bridging the remote or...

Page 28: ...ences of your ISP hence the connection profile you must apply to the SpeedTouch via the SpeedTouch Setup wizard or its embedded Easy Setup wizard Note To use the embedded Routed PPPoA PPPoE dial in client the SpeedTouch needs to be configured for Routed PPPoA PPPoE via the SpeedTouch Setup wizard or the embedded Easy Setup wizard To use a host PPPoE dial in client the SpeedTouch needs to be config...

Page 29: ...Connections 3 The Network Connections window appears Double click the Internet Connection icon 4 Your computer connects to the Internet Terminating an Internet Session session via Windows XP s UPnP To close an active Internet session 1 Click Control Panel on the Start menu 2 The Control Panel window appears Double click Network Connections 3 The Network Connections window appears Double click the ...

Page 30: ...try will be highlighted 4 Enter your user name and password in the appropriate fields If you want the SpeedTouch 610 to remember your credentials select Save this password 5 Click Connect While the SpeedTouch 610 tries to start the session trying appears in the State column of the entry Once the session is started successfully the field displays up From then on you are online and you can start you...

Page 31: ...her Your Web browser is not using a proxy server The SpeedTouch 610 IP address is not submitted to a proxy server For more information on how to disable your web browser s proxying please consult your web browser s user s guide Use of the SpeedTouch web interface In most cases the SpeedTouch 610 is correctly configured for your Internet connec tivity via the appropriate configuration profile file ...

Page 32: ...as set an authentication window will be displayed Enter user name and system password in the appropriate fields Access to the SpeedTouch 610 web interface via UPnP If your computer is Universal Plug and Play UPnP enabled you can access the Speed Touch web pages as follows 1 Double click My Network Places on your desktop 2 The following window appears Double click the SpeedTouch 610 icon 3 If a sys...

Page 33: ...menu navigates you via links through all configurational aspects of the Speed Touch 610 For your convenience the links are sorted in six expandable topics menus Quick IP Router Connections LAN Services System Config and Advanced Each of these offers you a set of specific links leading you to a configuration aspect of the Speed Touch 610 The following table lists all Quick Tasks Links Click To Easy...

Page 34: ...efine a Default local server for inbound connectivity Configure UPnP IPSEC Policy View configure IPSec based VPN services IPSEC Certificates View configure the certificate configuration Click To Phonebook View configure connection service entries Routed Ethernet Configure Routed Ethernet Routed PPPoE Configure Routed PPPoE Routed PPPoA Configure Routed PPPoA Routed IPoA Configure Routed IPoA Class...

Page 35: ...k in the System Config Tasks Links Help The Help link in the topics menu header allows you to browse the SpeedTouch 610 online Help For more information on a specific topic you can click the context related Help links located at the topic s web pages Click To System Password Set a system password Upgrade Manage software and configuration Add On Manage software keys SNTP View configure SNTP service...

Page 36: ...ts of four sections Click the Diagnostics tab to view the results of the System Self Test LAN Connec tivity and DSL synchronization test Click the Service Info tab to view the current physical status of the ADSL line The DSL statistics allow you to view Line Status this shows wether the DSL link is synchronized Enabled or not Initializing Bandwidth Up Down the maximum available bandwidth of the DS...

Page 37: ...tem information of the Speed Touch Connections Click this link to view the Connections page This page allows you to establish dial in connections if applicable See 2 1 2 Internet Sessions via the SpeedTouch Web Pages all OSs on page 26 for more information on how to use the Connections table For more information on the configuration and use of PPP connections see the applica tion notes The SpeedTo...

Page 38: ...his page consists of three expandable sections Expand the System section to view some important system information Expand the Wan section To view the current DSL state and connection informa tion expand the DSL and connections sections Click to perform an IP connectivity test Expand the Lan section to view the LAN configuration ...

Page 39: ...eshes every 30 seconds Via the CLI you can configure additional syslog events to be notified by syslog messages in addition to the standard set of syslog events Configure a computer IP address to send syslog messages to This allows basic remote monitoring of the SpeedTouch 610 For more information on Syslog see the application notes SpeedTouch 610 Opera tion and Maintenance and SpeedTouch 610 Remo...

Page 40: ...ch 610 interfaces When adding an IP address all essential IP routes will be automatically be added to the SpeedTouch 610 IP routing table The eth0 interface allows you to assign an IP address to the SpeedTouch Ethernet interface IP Routing Click this link to display the IP Routing page This page allows you to view or add delete static IP routes for SpeedTouch 610 s IP router Routing can be useful ...

Page 41: ...e RIP timer settings View or configure the RIP configuration per interface Per interface you can Override the master RIP status enable disable Override the master RIP version separately for receiving and sending RIP messages Specify whether authorization is needed or not and if so the required autho rization string Specify whether the scope of RIP on this interface should be narrowed to the applic...

Page 42: ...applied to a connection s dynamically assigned local peer IP address you should specify 0 0 0 0 as the outside address 3 Click Apply to add the entry to the table You can also add static NAPT entries semi automatically using the SpeedTouch NAPT Manager For more information on NAPT Manager see 3 8 SpeedTouch NAPT Manager on page 57 View or add delete Multi NAT Entries Multi NAT is also commonly kno...

Page 43: ...ree UPnP configurations are Full The SpeedTouch is UPnP enabled all local hosts are able to detect the SpeedTouch Any local host is able to create port mappings for any local device Secure The SpeedTouch is UPnP enabled all local hosts are able to detect the SpeedTouch A local host is allowed to make port mappings for its own i e a local host is not allowed to create port mappings for other local ...

Page 44: ...n case IPSec VPN is enabled clicking this link will display IPSEC Policy Configuration page This page allows you to View the IP VPN configuration setup for the VPN connection This window allows you to configure the local and remote VPN peer identities select the key distribution mechanism and specify in case of a preshared secret the secret string View the VPN connection configuration and start st...

Page 45: ...pported Public key infrastructure PKI RFC2459 ITU T Q 817 with X 509 digital certificates On line PKI enrollment CEP interoperable with Entrust Verisign Netscape and Baltimore CAs Off line PKI enrollment PKCS 10 Certification Request Syntax Standard and PKCS 7 Cryptographic Message Syntax Standard compatible with Entrust Verisign Netscape RSA Security RSAS and Xcert In case the authentication is b...

Page 46: ...he DSL line via the Ethernet interface s For more information see the application note SpeedTouch Connection and Packet Services Routed Ethernet Click this link to display the Routed Ethernet Configuration page Routed Ethernet is often referred to as MAC Encapsulated Routing or MER This page allows you to view configure the SpeedTouch 610 Routed Ethernet connec tion entries For more information se...

Page 47: ...er Ethernet PPPoE page This page allows you to view configure the SpeedTouch 610 Routed PPPoE connec tion entries Per selected Routed PPPoE you can Configure some advanced settings if applicable The destination of an Routed PPPoE should always be a Routed Ethernet interface or eth0 PPPoE on the LAN Configure the Routing parameters if applicable ...

Page 48: ... 44 Configure the service name and access concentrator if applicable View some session statistics while a session is running on the selected Routed PPPoE entry For more information see the application notes The SpeedTouch Routed PPPoE and The SpeedTouch PPPoE Relay ...

Page 49: ...TM PPPoA This page allows you to View configure the SpeedTouch 610 Routed PPPoA connection entries For more information see Routed PPPoE and the application note The SpeedTouch Routed PPPoA Routed IPoA Click this link to display the Routed IP over ATM IPoA page This page allows you to View configure the SpeedTouch 610 Routed IPoA connection entries ...

Page 50: ...FC1483 Bridged The Bridged Ethernet Packet Service is also used for the Bridged PPP over Ethernet PPPoE Packet Service This page allows you to View configure the SpeedTouch 610 Bridged Ethernet connection entries For more information see the application notes The SpeedTouch Bridged Ethernet Packet Service and The SpeedTouch Bridged PPPoE Packet Service Relayed PPPoA Click this link to display the ...

Page 51: ...610 will not start its DHCP server immediately but will first probe the network for a possible concurrent DHCP server for some period of time set by Client timeout in seconds In case another DHCP server is found the SpeedTouch 610 DHCP server is not started and a DHCP client will be created on its Ethernet inter face instead If no concurrent DHCP server is found the Speed Touch 610 DHCP server is ...

Page 52: ...addresses to requesting DHCP clients If needed you can add delete DHCP address pools manually Click the DHCP Relay tab to view the DHCP Relay pages This page is subdivided into two parts Click the Relay Config tab to view the current SpeedTouch 610 DHCP relay status Via this table you can also manually add static SpeedTouch 610 DHCP relay entries for specific interfaces if applicable Click the Rel...

Page 53: ...ge This page allows you to View the current SpeedTouch 610 DNS server hostname leases Via this table you can also add static DNS hostname entries This may be useful for devices which do not support DNS e g a printer By adding a name for your network printer identified by its IP address you will be able to contact this printer by name rather than by IP address View and or supply the SpeedTouch 610 ...

Page 54: ...igure the general SIP Settings of the SpeedTouch 610 s SIP PBX Overview and add delete SIP Users allowed to be involved in SIP communications Overview the Location Information for SIP users i e Contact IP address Overview Call information Create outgoing and incoming Black Lists for users Note To use the SIP features of the SpeedTouch 610 the SIP software key must be enabled See Add On for more in...

Page 55: ...e and re enter your password in the appropriate field Click Apply to apply the System password and Save All to save your changes to persistent memory Note As long as no System password is supplied a warning is displayed on the SpeedTouch 610 web pages For more information regarding the SpeedTouch 610 security features default settings and configuration update see the application note SpeedTouch 61...

Page 56: ... restore the SpeedTouch 610 defaults click Restore Defaults to load the default configuration and Restart to reboot the SpeedTouch 610 and allow the changes to take effect To upload a new configuration 1 Click Browse to go to the location where the SpeedTouch 610 configura tion file resides 2 Click Upload 3 Click Restart to reboot the SpeedTouch 610 and allow the changes to take effect For more in...

Page 57: ...ollow the link of the appropriate software module you intend to activate to the SpeedTouch software activation key web server 2 Follow the instructions for generating and downloading the software activa tion key 3 If required paste the obtained software key in the Software Activation Code Input display box Note The key is unique for each SpeedTouch 610 device and can not be copied from to other Sp...

Page 58: ...which the SpeedTouch 610 is able to synchronize its internal clock You can check on the Internet for available NTP time servers View and or set the time manually in case external synchronization is not used For more information see the application note SpeedTouch 610 Operation and Maintenance Syslog Click this link to display the Syslog page For more information see the Syslog topic in 3 2 Quick T...

Page 59: ... clicking the mark next to a group name or clicking the group name Clicking on a command name will execute it Commands without parameters are indi cated with and are executed immediately Commands which require additional parameters are indicated with After you configured all parameters simply click Apply to execute the command For more information see 4 1 Native Command Line Interface Access on pa...

Page 60: ...om the SpeedTouch Setup CD ROM usually template files have the extension tpl By uploading templates you can extend the number of services listed in the Easy Setup wizard For more information see the application note The SpeedTouch Operation and Maintenance Language Click this link to view the Language page This page allows you to select the SpeedTouch web page language For more information see the...

Page 61: ... Select your language in the Choose Language window and go to Configuration Configure NAT Settings Note If the SpeedTouch CD Browser window does not appear automati cally click Run on the Start menu and enter the following path D Menu exe where D stands for the drive letter of your CD ROM drive 2 The following windows will guide you through the detection process of the Speed Touch 610 as used by t...

Page 62: ...e to change the proposed IP address Manually add a static NAPT entry click the Advanced tab Select a protocol in the Protocol list and enter Port and Host IP address in the appropriate fields By default the IP address of the PC from where you are running NAPT Manager will be taken as host IP address To add a NAPT entry for another PC you have to change the proposed IP address Specify a default ser...

Page 63: ...dTouch 610 Web Interface E SIT CTC 20030306 0004 v2 0 59 6 NAPT Manager saves the new NAPT entries to persistent memory 7 At the end of the procedure the following window appears Click Finish to quit NAPT Manager ...

Page 64: ...3 The SpeedTouch 610 Web Interface E SIT CTC 20030306 0004 v2 0 60 ...

Page 65: ...06 0004 v2 0 61 4 SpeedTouch 610 Advanced Concepts Introduction This chapter is intended to introduce some advanced features the SpeedTouch 610 supports Overview The following concepts will be briefly described Native CLI access SNMP Packet Firewalling ...

Page 66: ...your convenience the CLI commands are structured in CLI command groups e g dhcp To find out which CLI command groups and or commands are available you can execute help from each command group level prompt For a syntax description of a CLI command simply enter help followed by the CLI command and press Enter You can enter a level by executing its name From each level you can execute to go one level...

Page 67: ...o go one level up Use the Tab key to change from the CLI command menu to the control menu and vice versa To setup a CLI command simply press Enter on its name You can configure and over view its various parameters at one time In case the parameter provides preset values you can go through these via the arrow keys If you are satisfied use the Tab key to go to the OK field and press Enter Note Do no...

Page 68: ...ouch Remote Manage ment SpeedTouch 610 MIBs Based on a client server concept the SNMP server the SNMP manager gets or sets the values of objects defined in a Management Information Base MIB kept by the SNMP client the SNMP agent In addition the SNMP agent is also able to autono mously initiate an action by sending a trap to the SNMP manager The SpeedTouch 610 supports following SNMP MIBs RFC1213 M...

Page 69: ...ll inside and outside nodes are visible to each other in the IP layer but the firewall filters out i e blocks the passage of certain packets based on their header information The packets are intercepted at certain Packet Interception Points PIP called hooks in the SpeedTouch 610 IP router At these points they are matched against a chain which comprises a hierarchical set of rules at least one Thes...

Page 70: ...ds the local network or vice versa SpeedTouch 610 Packet Firewall and Packet Treatments At every hook a separate access list chain containing an ordered list of rules will operated on each processed packet resulting in a specific treatment of this packet See the CLI command firewall rule help create for a full parameter description Firewall criteria A rule is able to operate on following combinati...

Page 71: ...ssion is done the packet is silently discarded Count the packet for statistical use no further action is done on the packet Link the packet to another chain of hooks i e for parsing another defined chain if the specific rule applies SpeedTouch 610 Packet Firewall Configuration The SpeedTouch 610 packet firewall is by default configured to Drop all traffic migrating from WAN to WAN Drop all traffic...

Page 72: ...4 SpeedTouch 610 Advanced Concepts E SIT CTC 20030306 0004 v2 0 68 ...

Page 73: ...vity via its Diagnostics wizard The SpeedTouch Troubleshoot will report what is wrong with your connection For more information on Dr SpeedTouch see 1 4 Dr SpeedTouch Installation on page 20 Trouble solving table Following table may help you determine the nature of the problem and provides some plausible solutions Problem Solution SpeedTouch does not work none off the LEDs lights up Make sure the ...

Page 74: ...ed filters are installed No UPnP Make sure UPnP is installed on your PC if you are running Microsoft Windows XP Your computer doesn t support UPnP if you run an operating system other than Microsoft Windows XP Make sure that UPnP is not turned off in the SpeedTouch web pages No Line synchronization achieved Line Sync LED keeps flashing Make sure DSL service ADSL SHDSL or VDSL is enabled on the tel...

Page 75: ...f not the PWR Alarm LED will flash red as a warning Note Leaving the DIP switch in the UP position will cause unintended reset to manufacturing defaults 4 A reset to factory default settings also deletes the configuration profile settings Therefore a reconfiguration via the SpeedTouch Setup wizard or via uploading the appropriate configuration file might be needed See 1 3 SpeedTouch 610 Configurat...

Page 76: ...5 Troubleshooting E SIT CTC 20030306 0004 v2 0 72 ...

Page 77: ......

Page 78: ... 2003 THOMSON All rights reserved E SIT CTC 20030306 0004 v2 0 TCM3572299A 600 SERIES www speedtouch com Built for excellence ...

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