80 USING Sky+HD
TAKING C
ONTROL
TROUBLESHOO
TING
What’s wrong?
I can’t find my HD programmes
Nothing is happening on-screen
/ my screen is blank.
There is on-screen interference.
Possible reason
-
Your Sky+HD box may not be
plugged into the mains.
Your TV may not be able to detect
the
input automatically.
Your TV or video recorder may not
be correctly tuned.
What to do now
Your HD channels are listed separately. Go to
TV Guide
and select
HD
. If you can’t see them here, you may not
have the right subscriptions or equipment. To upgrade to Sky+HD,
call us.
1 Make sure the mains lead is properly plugged in and your
Sky+HD box is switched on.
2 Check that your Sky+HD box is not in standby. The light on
the front panel of your Sky+HD box should be green.
3 Press
Sky
on your remote to control your Sky+HD box.
1 Make sure that your
cable is connected to both your
HD box and your TV. Refer to your TV user manual to find your
input.
2 Use your TV remote control to scroll through the AV input
options until you find the
input(s).
3 Press
Sky
on your HD remote control and the picture should
appear.
If you have checked the above and still can’t see anything on-
screen, please refer to your TV user manual to find out how to set
up your
input(s).
Check all cable connections, and that your TV and video recorder
are tuned to your Sky+HD box. If you are using an aerial RF
connection, check that your TV and video are tuned to the right
RF channels. For further information refer to your TV and video
recorder user guides. In some cases your Sky+HD box may need
retuning. Call Sky Customer Service on the number provided in
your
Terms & Conditions
document.
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Summary of Contents for Sky+HD DSI8215
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