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12.3 TROUBLESHOOTING PROBLEM-CAUSE-SOLUTION (applies to ECOTHERM 3001)
PR O BL EM
CAU S E
S O LU TI O N
PELLET T ANK IS EM PT Y
FILL UP TH E T ANK
FOR EIGN BO DY SUC H A S NAIL, NYLO N, PIECE O F W OO D
ON THE FEE DER S CR EW ON THE B OTT OM OF THE T ANK
R EM O VE TH E FO R EIGN B ODY
SM OK E EXH AUS T NOT FR EE, OR W IT H TER M INA L TH AT
OB STR UC TS TH E P AS SA GE O F S M OKE
C HEC K TH E S M OKE EX HA UST A S IT C OULD
B E D IRT Y OR C LOGGE D
OUT LE T TER M INA L C LOGGED B ECA USE A GR ILL O R
TE RM INA L HA S BE EN INS ER TED W HIC H PR E VEN TS THE
FR EE PAS SA GE OF S M OKE
R EM O VE TH E T ER M INA L AND R EPLA CE IT
W ITH A M OR E SUIT AB LE O NE.
P E LL ET S D O N O T D RO P IN T O T H E
BU RN E R
SUDD EN GU ST OF W IND W HIC H H AS M AD E T HE HEA TER
GO INTO SA FET Y M ODE
SW IT CH T HE P OW ER S UPPLY T O T HE
HE AT ER O FF T HEN BA CK O N A GAIN
SM OK E EXH AUS T NOT FR EE, OR W IT H TER M INA L TH AT
OB STR UC TS TH E P AS SA GE O F S M OKE
R EM O VE TH E T ER M INA L AND R EPLA CE IT
W ITH A M OR E SUIT AB LE O NE. C HEC K THE
SM O KE EX HA UST A S IT C OULD BE DIR TY
O R CLO GGED
BUR NER IS D IR T Y
C L EA N T HE BUR NER O N A M O R E
FR EQ UENT BA SIS
PELLET S WIT H D EPO SIT AB OV E PER M ISSIBLE LIM ITS
C L EA N T HE BUR NER M O R E O FTEN.
SE T OPE RA T IN G PR OG RA M S P2 OR P3
THE B URN ER IS NOT PR O PER LY PLAC ED ON ITS SEA T
SE T THE B URN ER ON ITS SE AT PR O PER LY
T H E HE AT E R AC C U M UL AT E S
P E LL ET S I N T H E BRA ZI E R WH I LE
O P E RA TI N G
THE B URN ER ST AY S LIFT ED FR OM IT S S EA T
SE T THE B URN ER ON ITS SE AT PR O PER LY
OC CUR S TH E FIR ST T IME T HE HEA TER IS SW IT CHE D O N
AS T HE SILIC ONE P AINT IS BEING BA KE D
R UN THE HE AT ER A T FULL POW E R FOR 1 0
HO UR S T O CO M PLET E T HE BA KING.
THE SM O KE EX HA UST IS N OT SEA LED C OR RE CT LY
M A KE SUR E TH AT T HE GA SK ET S H AV E
B EEN FITT ED TO TH E S M OKE E XHA UST
PIP ES
IF T HE HEA TER
STA R TS TO SM O KE A FTER 2 5 M INUT ES:
DIR TY BU RNE R, V ER Y DELA YE D ST AR T
C L EA N T HE BUR NER
T H E HE AT E R S MO K ES
IF T HE HEA TER STA R TS TO SM O KE A FTER 25 M INUT ES :
DELA YED ST A RT B EC AUS E T HE SC RE W FEE DER IS
EM PT Y
FILL UP TH E T ANK
DELA YED ST A RT B EC AUS E T HE SC RE W FEE DER IS
EM PT Y
FILL UP TH E T ANK
T H E HE AT E R S HU T S O FF 5 M I N UT E S
AF TE R T H E EN D O F T HE ST AR T U P
C YC L E
DIR TY BU RNE R, V ER Y DELA YE D ST AR T .
C L EA N T HE BUR NER
THE HE AT ER A C CUM ULA TES P ELLETS IN THE BR A ZIER
SE E POINT “P RO BLEM -C AUS E-SOL UT ION”
T HE HEA TE R AC C UM ULA TE S PELLET S IN
T HE BR AZ IER W HILE OPE RA T IN G
NO CA USE
C L EA N T HE GLA SS M OR E OFT EN
T H E GL AS S I S C O VE RE D I N BL ACK
S O O T
THE C AS T BLA DE POS IT ION IS NO T CO RR EC T/NO B LADE
PO SIT IO N T HE BLA DE CO RR E CT LY /M OUNT
T HE BLA DE
ABS E N CE O F FL O W O F
VE N T IL AT IO N A IR
THE V ENT ILA TIO N FILTE R IS DIRT Y
C L EA N T HE VENT ILAT ION FILT ER LO CA TE D
A T THE B AC K OF THE HE AT ER
THE HE AT ER O PER A TES A T INTER V ALS .
T HE HEA TE R M UST OP ER AT E FO R M OR E
HO UR S W IT H M O RE PO W ER
THE R OO M IS TO O LA R GE, TH E W A LLS A RE C OLD
SE PA RA T E T HE SPA CE S
T HE HEA TE R SHO ULD O PER A TE FOR M O RE
HO UR S A ND W ITH M OR E P OW ER
I T D O ES N O T W AR M U P
CE ILINGS T OO HIGH OR P RE SENC E OF STA IR S T HA T
DISP ER SE THE HEA T ELSE W HER E
SE PA RA T E T HE SPA CE S
T HE HEA TE R SHO ULD O PER A TE FOR M O RE
HO UR S A ND W ITH M OR E P OW ER
T H E HE AT E R IS O FF BU T TH E RE A RE
U N BU RN T P E LL ET S I N T H E BRA ZI E R
THE T ANK IS EM P TY
EM P TY T HE B UR NER A ND FILL UP T HE
T ANK
T H E HE AT E R CAR RI E S O UT
RA N D O M C O M M AN D S T HA T HA VE
N O T BE E N S ET O N I T
THE RE IS A NOTH ER T HER M OR OS SI H EAT ER NE AR BY
C HA NGE THE C ODE SE LE CT OR