DE
GB
24
6. Warranty conditions
Warranty
The rights under this manufacturer’s warranty shall apply in addition to the buyer’s statu-
tory rights. This warranty shall in no way restrict the buyer’s statutory rights in particularly
towards the seller.
Authoriza-
tion
The claiming of rights under this warranty shall be subject to the submis-sion of the
respective proof of purchase and the duly completed professional-card in accor-
dance with the enclosed form. The professional-card should also be signed by the
professional.
Content
NEG-Novex Großhandelsgesellschaft für Elektro- und Haustechnik GmbH, Chenover Str.
5, 67117 Limburgerhof, Germany, shall guarantee as the manufacturer that this product
is free of material and manufacturing errors. Material and manufacturing errors arising
during the warranty period shall justify the rights under the warranty. This warranty shall
not cover errors due to improper installation or incorrect taking into use, incorrect operat-
ing conditions or defective maintenance or repair work.
Normal wear and tear as for lime scaling shall also be excluded under this warranty. The
warranty will not be valid if the problem is caused by extreme values of drinking water (pH
value not between 7 and 9.5 and/or Cl above 150 mg/l and/or Fe above 0.2mg/l).
Duration
The warranty shall be valid for 24 months. The warranty period shall com-mence on the
day on which the product is purchased. Warranty services provided shall neither prolong
the warranty period nor initiate a new war-ranty period.
Claims
For Germany: For defective products the service hotline should be con-tacted. More over
our website can be consulted: www.thermoflow.de
NEG-Novex shall not be liable for transport damage. The product shall be repaired or re-
placed at the discretion of NEG-Novex. The functioning product shall then be sent to the
buyer. NEG-Novex shall acquire owner-ship of replaced parts or products. NEG-Novex shall
not be obliged to provide other services such as repair on location, dismantling of defec-
tive products, taking away defective products or installing repaired or new products.
Invalidity of
warranty
Attempted repairs carried out by a customer or third party that are not authorized by NEG-
Novex shall invalidate the warranty. The same shall apply if parts are installed in the prod-
uct or connected to the product that are not original parts from NEG-Novex.
Restriction
This warranty shall be restricted to rectification and subsequent delivery. This warranty
shall not include compensation, withdrawal from the agree-ment, reduction in price or any
reimbursement for consequential loss due to defects.
This warranty does not apply to devices purchased outside Germany. The statutory provi-
sions and delivery conditions of the national company or importers must be observed.
Customer
service
forGermany
The phone number of our customer service can be found on the yellow ho-tline sticker on
the appliance. Please keep your duly completed Professional-Card aside. More over our
website can be consulted: www.thermoflow.de
Summary of Contents for Elex 18
Page 2: ...3 4 1 2 50mm 100mm 348 100 50 10 390 80 190 1 2 3 4 ...
Page 3: ...max 25mm L1 L2 L3 160mm 30mm 5 6 7 8 ...
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