Thermo Scientific STD5000, User Manual

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Troubleshooting & Support
Contact Information
Contact
Information
The local representative is the first contact for support and is well equipped
to answer questions and provide application assistance. Your representative
also has access to product information and current software revisions. You
can also contact Thermo Fisher directly.
In the United States In Canada
Thermo Fisher Scientific
1410 Gillingham Lane
Sugar Land, TX 77478
Phone: 713-272-0404
Fax: 713-272-2272
Thermo Fisher Scientific
14 Gormley Industrial Avenue
Gormley, Ontario
L0H 1G0
Phone: 905-888-8808
Fax: 905-888-8828
In Europe On the Web
Thermo Fisher Scientific
Ion Path
Road Three
Winsford
Cheshire CW7 3GA
United Kingdom
Phone: +44 (0) 1606 548700
www.thermo.com
Warranty
Thermo Scientific products are warranted to be free from defects in
material and workmanship at the time of shipment and for one year
thereafter. Any claimed defects in Thermo Scientific products must be
reported within the warranty period. Thermo Fisher shall have the right to
inspect such products at Buyer’s plant or to require Buyer to return such
products to Thermo Fisher’s plant.
In the event Thermo Fisher requests return of its products, Buyer shall ship
with transportation charges paid by the Buyer to Thermo Fisher’s plant.
Shipment of repaired or replacement goods from Thermo Fisher’s plant
shall be F.O.B. Thermo Fisher plant. A quotation of proposed work will be
sent to the customer. Thermo Fisher shall be liable only to replace or
repair, at its option, free of charge, products which are found by Thermo
Fisher to be defective in material or workmanship, and which are reported
to Thermo Fisher within the warranty period as provided above. This right
to replacement shall be Buyer’s exclusive remedy against Thermo Fisher.
Thermo Fisher shall not be liable for labor charges or other losses or
damages of any kind or description, including but not limited to,
incidental, special or consequential damages caused by defective products.
This warranty shall be void if recommendations provided by Thermo
6-4 STD5000 & STD6000 User Guide Thermo Fisher Scientific