Thermo Scientific PrintMate A79510100, Operator'S Manual

Page: 52 / 80

PrintMate A79510100 Issue 2
44
Troubleshooting
Carousel Error
Error Message / Symptom Possible Cause Remedy
Obstructions on or around the
Carousel.

Check for, and remove if
necessary, any obstructions
which may be preventing
the Carousel from rotating.

Use the Touch Panel or PC
to continue.
Hopper incorrectly seated on the
Carousel and catching on casework.

Ensure Hoppers are
correctly seated on the
Carousel (see Chapter 2 -
Loading Hoppers Onto the
Carousel).

Use the Touch Panel or PC
to continue.
Dispense lever interfering with
Hopper Slider.

Remove the Hopper at the
output position and use the
Touch Panel or PC to
perform a Dispense Cycle
and reset the dispense lever.

Replace the Hopper and
retry.
Hidden obstruction.

Remove all Hoppers.

Use the Touch Panel to
rotate the Carousel to check
for correct operation.
Carousel Error
Instrument Malfunction Call the Thermo Fisher Scientific
Service Department.