Thermo Scientific PrintMate A79510100, Operator'S Manual

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PrintMate A79510100 Issue 2
62
Barcodes Will Not Scan
Error Message / Symptom Possible Cause Remedy
Print Template set up incorrectly.

Ask Administrator to check
Print Template setup.

Use Print to Screen
function to check print
layout.
Barcode Reader error.

See Chapter 2 - Barcode
Reader Troubleshooting.
Cassette Clamp error.

Open Print Door and print
a Cassette.

Check Cassette is held
securely during printing and
does not move until the
Cassette Clamp releases it.

If movement is seen call the
Thermo Fisher Scientific
Service Department.
Software error.

Call the Thermo Fisher
Scientific Service
Department.
Barcodes will not scan
Instrument Malfunction.

Call the Thermo Fisher
Scientific Service
Department.