VOLTMAX ELECTRIC BOILER Installation and Operation Manual
(
Revised March 2019)
, Page
60.
VoltMax
LIMITED WARRANTY
Warranty Coverage for residential Installation
Thermo 2000 Inc. hereby warrants that the VoltMax tank installed in a
normal residential service shall be exempt of any leak for ten (10) years
from the purchase date. The warranty is effective as long as the original
residential purchaser owns the home in wich the unit was originaly installed.
Residential setting shall mean usage in a single-family dwelling in which the
consumer resides on a permanent basis. Also, residential setting shall mean
use in multiple family dwellings in which one (1) VoltMax boiler is to be use
in only one (1) dwelling. In the event that a leak should develop and occur
within this limited warranty period due to defective material or workmanship,
such leak having been verified by an authorized company representative,
Thermo 2000 Inc. will repair or replace at our sole option the failed unit with
the nearest comparable model at the time of replacement.
The residential owner is responsible for all costs associated with the
removal and reinstallation, shipping and handling to and from Manufacturer.
The replacement unit will be warranted for the remaining portion of the
original Warranty.
Warranty Coverage for Commercial Installation
Thermo 2000 Inc. warrants to the original purchaser that the VoltMax tank
installed in a commercial setting shall be exempt of any leak for ten (10)
years from the purchase date. Commercial setting shall mean use in other
than residential setting stated above in the residential setting definition. In
the event that a leak should develop and occur within this limited warranty
period due to defective material or workmanship, such leak having been
verified by an authorized company representative, Thermo 2000 Inc. will
repair or replace at our sole option the failed unit with the nearest
comparable model at the time of replacement.
The original purchaser is responsible for all costs associated with the
removal and reinstallation, shipping and handling to and from Manufacturer.
The replacement unit will be warranted for the remaining portion of the
original Warranty.
Limited two-year warranty on all VoltMax
components & parts
All other VoltMax components & parts are warranted for a period of two (2)
years against defects due to defective material or workmanship. The original
purchaser is responsible for all costs associated with the removal and
reinstallation, shipping and handling to and from Manufacturer. The
components, repaired or replaced are warranted for the residual period of
the initial warranty on the unit.
Limitations
Thermo 2000 shall not be responsible for any damage, loss, and
inconvenience of any nature whatsoever, directly or indirectly, relating to the
breakdown or malfunction of the unit. This warranty limits its benefic
iary’s
rights. Nevertheless, the beneficiary may have other rights, which vary from
state to state.
This warranty replaces any other expressed or implicit warranty and
constitutes the sole obligation of Thermo 2000 towards the consumer. The
warranty does not cover cost of removal, reinstallation or shipping to repair
or replace the unit, nor administration fees incurred by the original consumer
purchaser.
Thermo 2000 reserves its rights to make changes in the details of design,
construction, or material, as shall in its judgment constitute an improvement
of former practices.
This warranty is valid only for installations made within the territorial limits
of Canada and the United States.
Warranty service procedure
Only authorized
VoltMax
retailers may handle warranty claims. The owner
or contractor must provide the defective equipment or components to
Thermo 2000 with the following details: the model, the serial number, a copy
of the original invoice and the owner identification certificate.
Exclusions
This warranty is void and shall not apply if:
A)
Defects or malfunctions resulting from installation, repair,
maintenance and/or usage that are not done in conformity with the
manufacturer’s installation manual; or
B)
Defects or malfunctions resulting from installation, maintenance, or
repair that are not done in accordance with regulations in force; or
C)
Defects or malfunctions resulting from improper installation,
maintenance or repair done carelessly or resulting from consumer
damage (improper maintenance, misuse, abuse, accident or
alteration); or
D)
Installation in which a relief valve (pressure) is not installed or if it is
not functioning properly, or when it is not connected to a drain to avoid
damage to the property; or
E)
Installation in which liquid circulating in the tank does not remain in
closed circuit or installation in which piping is leaking; or
F)
A polybutylene pipe or radiant panel installation without an oxygen
absorption barrier is used; or
G)
Installation where the acidity of water is not within the normal
Environmental Protection Agency (EPA) (between pH 6.5
–
8.5)
guidelines or the water contains abnormal levels of particulate matter
or water exceeding 10.5 gpg; or
H)
Element failure due to low water level, sediment accumulation in the
tank or by anormally high deposits at the surface of the elements; or
I)
The VoltMax unit is being subject to non-authorized modifications; or
J)
Defects or malfunction resulting of storing or handling done elsewhere
than Thermo 2000’s manufacturing plant; or
K)
Units on which the serial number is removed or obliterated.
THERMO 2OOO INC.
500, 9
ième
Avenue, Richmond (Qc) Canada J0B 2H0
Tel: (819) 826-5613 Fax: (819) 826-6370
www.thermo2000.com
