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WARNING: scale buildup can cause damage to the tubular heater.

Note: Damage to the tubular heater due to the formation of scale is not covered by the warranty. 
Regular maintenance is not included in the manufacturer's and seller's warranty.

To carry out maintenance, it is necessary to do the following:

disconnect the EWH;

џ

let the hot water cool down or use it up through the mixer;

џ

shut off the cold water supply to the EWH;

џ

unscrew the safety valve or open the drain valve;

џ

put the rubber hose on the cold water supply nipple or the drain valve by directing the second end of 

џ

the hose into the sewer;
open the hot water tap on the mixer and drain the water from the EWH through the hose into the 

џ

sewer;
remove the protective cover, disconnect the wires, unscrew and remove the support flange from the 

џ

case;
descale the tubular heater if necessary and remove the sediment from the tank;

џ

assemble, fill the EWH with water and switch on the power.

џ

when  performing  technical  maintenance  of  the  EWH  by  a  specialized  organization,  a 

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corresponding note must be made on the warranty card.

Possible malfunctions and methods of their elimination

In case of a malfunction in the work of the product, disconnect it from the electrical network, shut off 
the water.

EN

EN

Switched on EWH does 
not heat water. 
The indicator lamp is off.

Remove the removable flange 
from the EWH and carefully 
clean/descale the tube

The thermostat tube is scaled up

Contact the utility

No voltage

Turn the thermostat knob 
towards decreasing the 
temperature (–)

The set temperature is close 
to the limit

Frequent actuation of the 
temperature switch

Disconnect the EWH from the 
mains, remove the protective 
cover, press the switch of the 
temperature switch until it 
clicks (

Fig. 2

), install the cover 

and switch on the power

The temperature was activated 
or not switched on

The RCD was activated
(if available)

Press the reset button of the 
RCD. Check the voltage

Possible cause

Solution

Voltage in the mains decreased

Contact the utility

Remove the flange and 
descale the heater

Tubular heater is scaled up

Heating time increased

Remove the valve and rinse 
it in water

Clogging of the inlet of the safety 
valve

Malfunction

Hot water pressure from 
the EWH decreased. 
Cold water pressure is 
the same.

Contact the service center

Network wire is damaged

The above-mentioned malfunctions are not defects of the EWH and should be eliminated by the 
customer or by a specialized organization at the consumer's expense.

If it is not possible to remedy the malfunction with the help of the above-mentioned recommendations, 
or in case of other problems, contact the service center specified in the operation manual.

Transportation and storage of electric water heaters

Transportation and storage of electric water heaters should be carried out in accordance with the 
manipulation signs on the package:

1.              2.              3.              4.

1. 

Need to protect cargo from moisture;

2. 

Fragile cargo, careful handling;

3. 

Recommended temperature range of cargo storage: +10 °С to +20 °С;

4. 

Correct vertical position of the cargo;

The rules and conditions for storage and transportation are also indicated on the packaging of the 
product.

Disposal

Subject  to  observance  of  the  rules  of  installation,  operation  and  maintenance  of  the  EWH  and 
compliance of the quality of the used water with the current standards, the manufacturer sets for the 
EWH the service life of 7 years from the date of purchase of the EWH. All components of the water 
heater are made of materials that can be used, if necessary, for its environmentally safe disposal, 
which must be in accordance with the rules and regulations of the country where the water heater is 
used.

Manufacturer's warranty

The manufacturer sets the warranty period of 1 year for the water heater, while the warranty period for 
the parts and components are as follows:

for water-containing storage (internal tank) – 7 years;

for other components (heating element, thermostat, indicator lamps, gaskets, temperature indicator, 
RCD, safety valve) –1 year.

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Summary of Contents for Nobel N 10 O

Page 1: ...RU EN KZ UA ELECTRIC STORAGE WATER HEATER USER MANUAL USER MANUAL Series Nobel Models N 10 O N 15 O...

Page 2: ...1 2 3 4 5 8 9 14 12 13 10 9 11 2 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 6 7 1 18 16 17 2 3...

Page 3: ...Thermex Thermex N 10 O N 15 O 1 GP 1 2 1 1 TX_IM_528_01 3 RU...

Page 4: ...1 2 3 10 15 16 28 0 56 0 69 204 4 251 8 0 45 2 24 5 0 05 0 7 230 50 2000 G1 2 IPX4 3 40 18 74 min max 4 RU...

Page 5: ...0 7 0 7 0 7 4 5 6 1 4 7 25 2012 390 8 1 3 1 2 1 16 5 RU...

Page 6: ...74 5 1 17 93 15 5 1 18 0 5 200 5 3 3 5 4 6 N 10 O N 15 O 10 15 RU...

Page 7: ...7 8 6 5 1 100 15 14 10 11 5 I 4 7 RU...

Page 8: ...1 17 74 5 95 2 8 RU...

Page 9: ...1 2 3 4 1 2 3 10 20 4 2 9 RU...

Page 10: ...7 1 7 1 10 RU...

Page 11: ...10 00 18 00 e mail service thermex ru 196105 63 812 313 32 73 www thermex ru M02D7P8 15 8 7212 51 28 89 ICS Thermex MLD SRL R Moldova MD 2002 Mun Chisinau str CetateaAlba 17 Tel 373 22 56 96 63 Vlanat...

Page 12: ...e ring Drain valve Safety valve Safety valve handle Safety valve drain pipe Drainage to the sewage system Flow pipe Valve of cold water supply to EWH Valve of hot water outlet Cold water main pipe Hot...

Page 13: ...or switch on the product in fire hazardous areas with aggressive acidic media Do not connect the water heater to a network that is not connected to ground Especially important items are marked with t...

Page 14: ...ectrical Installation Code EIC 3 When installing and operating the EWH the following is prohibited to connect the power supply if the EWH is not filled with water to remove the cover when the power is...

Page 15: ...erson as well as property 8 During the operation of the EWH it is necessary to regularly inspect the device for correct operation no smudges smell of burning sparking wires etc In the event of long br...

Page 16: ...otected rooms it is necessary to install a safe tray underneath not supplied with the EWH properly drained to the sewer In the case of placing the EWH with difficult access for technical and warranty...

Page 17: ...er placed at a height of at least 5 meters from the top of the EWH Electrical installation Before switching on the heater make sure that its parameters correspond to the technical specifications of th...

Page 18: ...heater if necessary and remove the sediment from the tank assemble fill the EWH with water and switch on the power when performing technical maintenance of the EWH by a specialized organization a corr...

Page 19: ...nipulation signs on the package 1 2 3 4 1 Need to protect cargo from moisture 2 Fragile cargo careful handling 3 Recommended temperature range of cargo storage 10 to 20 4 Correct vertical position of...

Page 20: ...ment of parts and components within the warranty period will not extend the warranty period for the EWH in general while the warranty period for replaced or repaired components will expire at the expi...

Page 21: ...UA 1 2 3 4 5 8 9 14 12 13 10 9 11 2 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 6 7 1 18 16 17 2 3 21...

Page 22: ...UA Thermex Thermex N 10 O N 15 O 1 GP 1 2 1 1 22...

Page 23: ...UA 10 15 16 28 0 56 0 69 204 4 251 8 0 45 2 24 5 0 05 0 7 230 50 2000 G1 2 IPX4 3 40 18 74 min max 1 2 3 23...

Page 24: ...0 7 0 7 0 7 4 5 6 1 4 7 25 2012 390 8 1 3 1 2 1 16 74 5 1 17 93 15 5 UA 24...

Page 25: ...1 18 UA N 10 O N 15 O 10 15 0 5 200 5 3 3 5 4 7 25...

Page 26: ...8 6 5 1 100 15 14 10 11 5 I 4 1 17 74 5 UA 26...

Page 27: ...95 2 UA 27...

Page 28: ...2 UA 1 2 3 4 1 2 3 10 20 4 7 28...

Page 29: ...UA 1 7 1 Heating Equipment LTD 44 Moskovskoe Shosse Tosno Leningrad Region 187000 Russia 187000 44 004 2011 020 2011 2006 95 2004 108 RU C RU AB72 B 01094 29...

Page 30: ...8 800 333 50 77 09 00 20 00 10 00 18 00 e mail service thermex ru 196105 63 812 313 32 73 www thermex ru 58032 246 38 0327 583 200 OOO 73019 1 38 0552 490 129 0 800 500 610 UA 30...

Page 31: ...KZ 1 2 3 4 5 8 9 14 12 13 10 9 11 2 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 6 7 1 18 16 17 2 3 31...

Page 32: ...Thermex N 10 O N 15 O Thermex 1 GP 1 2 1 1 KZ 32...

Page 33: ...KZ 10 15 16 28 0 56 0 69 204 4 251 8 0 45 2 24 5 0 05 0 7 230 50 2 G1 2 IPX4 3 40 18 74 min max 1 2 3 33...

Page 34: ...0 7 0 7 0 7 4 5 6 1 4 7 2012 25 390 8 1 3 1 2 1 16 74 5 1 17 93 15 5 KZ 34...

Page 35: ...1 18 KZ N 10 O N 15 O 10 15 0 5 200 3 5 4 3 7 35...

Page 36: ...8 6 5 1 100 15 14 10 11 5 I 4 1 17 74 5 KZ 36...

Page 37: ...95 2 KZ 37...

Page 38: ...2 KZ 1 2 3 4 1 2 3 10 20 4 38...

Page 39: ...KZ 7 1 7 1 39...

Page 40: ...e Tosno Leningrad Region 187000 Russia 187000 44 004 2011 020 2011 2006 95 2004 108 RU C RU AB72 B 01094 8 800 333 50 77 09 00 20 00 10 00 18 00 e mail service thermex ru 196105 63 812 313 32 73 www t...

Page 41: ...41...

Page 42: ...Model Nr seriei Date of sale Dealer Service center indicated by dealer Warranty certificates Note of sale Stamp of dealer Customer signature 42...

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