8
TROUBLESHOOTING GUIDE
Problem
Possible Cause
Remedy
Nothing works – display is
Control button board has
Contact qualified appliance
not illuminated
become disconnected.
service technician.
If it is not possible to operate Power failure
Disconnect the hood from
the hood
the mains electricity supply
by pulling out the plug or
switching it off at the main
fuse box.
Wait for approx. 1 minute
and then switch it on again.
REPLACING THE BULBS
CAUTION. Avoid risk of electric shock.
1.
Switch off the hood and pull out the
mains plug or switch off the
electricity supply at the fuse box.
CAUTION. Avoid risk of burns.
Halogen bulbs become very hot and remain
hot for some time after being switched off.
2.
Remove the bulb ring with a screwdriver
or similar tool.
3.
Replace the halogen light bulb
(conventional halogen bulb, 12 Volt,
max. 20 Watt, G4 bulbholder).
IMPORTANT: Plug-in bulbholder.
Take hold of the bulb with a clean cloth.
Finger prints can shorten bulb life.
4.
Re-insert the bulb ring.
5.
Restore the power by inserting the mains
plug or switching on the fuse.
Note:
If the light does not function, check
that the bulbs have been inserted correctly.
Serial Number/Data Plate Location: Above Electrical Connection Box. See Page 10.
We reserve the right to change specifications or design without notice. Some models are
certified for use in Canada. BSH is not responsible for products which are transported from
the U.S. for use in Canada. Check with your local Canadian distributor or dealer.
CUSTOMER SERVICES
Before Calling for Service
If the blower does not operate:
❑
Ensure that the electrical cord is properly connected and the supply circuit is energized.
❑
Check that the intake is fully raised.
❑
Make sure that the blower speed control knob is not in the OFF position.
How to Obtain Service
For authorized service or parts information, call 1-800-735-4328.
We want you to be a satisfied customer. If a situation arises that has not been resolved to
your satisfaction, please let us know.
Write: Customer Support, BSH Home Appliances, 1901 Main Street, Suite 600, Irvine,
CA 92614, or call: 1-800-735-4328.
Please include the model number, serial number, and date of original purchase/installation.
Service Data
For handy reference, the serial tag information has been affixed below.
Keep your invoice for warranty validation. To obtain service, see previous page.
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