Chapter 8: Troubleshootin
89
g
Forgot My Network IP Address
e no physical access to the system,
ou c n find out the IP address by either looking directly onto the N3200PRO’s
g the setup wizard to retrieve the IP of your N3200PRO.
1.
Start the Setup Wizard, and it will automatically detect all Thecus IP
ave
y screen.
Resetting NAS IP Address and Admin Password
In case you changed the N3200PRO IP address and then forgot it, or forgot the
administration password, follow the steps below to reset to default settings:
1.
Power on the N3200PRO and immediately press the Reset button for 5
seconds. (The reset button is near the LAN connector)
2.
This resets the N3200PRO to its default IP address and password settings.
Default IP:
192.168.1.100
for WAN and
192.168.2.254
for LAN
Default admin password:
admin
Jumbo Frame support:
disabled
Can't Map a Network Drive in Windows XP
You may have problems mapping a network drive under the following conditions:
1.
The network folder is currently mapped using a different user name and
password. To connect using a different user name and password, first
disconnect any existing mappings to this network share.
2.
The mapped network drive could not be created because the following
error has occurred: Multiple connections to a server or shared
resource by the same user, using more than one user name, are
not allowed. Disconnect all previous connections to the server or shared
resource and try again.
To check out existing network connections, type
net use
under the DOS prompt.
Restoring Factory Defaults
From the System menu, choose the Factory Default item and the Reset to
Factory Default screen appears. Press Apply to reset the N3200PRO to factory
default settings.
Problems with Time and Date Settings
The administrator is able to select an NTP Server to keep the N3200PRO’s time
synchronized. However, if the N3200PRO can not access the Internet, you may
encounter a problem when setting the Time and Time Zone. If this happens:
1.
Login to the Web Administration Interface.
If you forget your network IP address and hav
a
y
LCD panel, or by usin
storage products on your network.
2.
You should be able to find the IP address of the N3200PRO which you h
forgotten in the Device Discover
WARNING
Resetting to factory defaults will not erase the data stored
WILL revert all the settings to the factory default values.
in the hard disks, but
