payShield 10K Installation and User Guide
©Thales Group
Page 217
All Rights Reserved
Reset to Factory Settings (RESET)
Variant
Key Block
Online
Offline
Secure
Authorization:
Not required
Command:
RESET
Function:
Returns the HSM to the state it was in when it was shipped from the factory,
so that it can be securely taken out of service – e.g. for return to Thales for
repair.
Any configuration changes (including port settings) that the customer has
applied will be reversed, and any customer data and logs will be erased.
If the HSM is to be returned (e.g. after it has been repaired), a record of all
the settings should be made before using this command such that the
settings can be re-applied after the HSM's return.
This command also reports whether the HSM is currently configured as it left
the factory.
Authorization:
•
Authorization is not required.
•
The HSM must be in the secure state.
Inputs:
•
Confirmation that Reset is required.
Outputs:
•
Whether HSM is currently in its factory default state.
•
Confirmation of Reset.
Notes:
•
This utility cannot reset firmware or licenses installed on the HSM.
Therefore, after use of this facility, the HSM will still have the most recently
installed firmware and license – which may be different from the firmware
and license when the HSM was shipped from the factory.
•
At the end of the reset process, the payShield 10K will automatically
perform a restart. If the console does not display correctly after this, the
payShield 10K should be restarted manually. Turn the unit off and then back
on.
