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Power supply

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Figure 5-7: Power Supply Status via Web Interface

RamSan-120

User’s Manual

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Summary of Contents for RamSan-120

Page 1: ...TEXAS MEMORY SYSTEMS INC RamSan 120 User s Manual Version 1 0 ...

Page 2: ...04 Texas Memory Systems Inc All rights are reserved No part of this work may be reproduced or used in any form or by any means graphic electronic or mechanical including photocopying recording taping or information storage and retrieval systems without permission of the copyright owner RamSan 120 User s Manual ii ...

Page 3: ...System Date and Time 23 4 3 Configuring Ethernet Settings 24 4 4 Power Down Settings 30 4 5 Installing New Feature Licenses 32 4 6 Saving and Uploading Configuration Options 33 Chapter 5 Monitoring Functions 36 5 1 Viewing System health and status 36 5 2 Statistics 50 5 3 Logs 54 Chapter 6 LUN Configuration 57 6 1 A Example LUN Configuration 58 6 2 Adding LUNs 59 6 3 Linking LUNs to from Fibre Cha...

Page 4: ...hapter 10 Troubleshooting 90 10 1 System Event Log 90 10 2 Support Log 90 10 3 System Diagnostics 90 10 4 Still Having Problems 90 Chapter 11 Specifications 91 11 1 Physical Characteristics 91 11 2 Operating Environment 91 11 3 Non operating Environment 91 Appendix A Warranty Maintenance Field Service and Repair Policy 92 Appendix B Serial Port Settings 95 RamSan 120 User s Manual iv ...

Page 5: ...STRUCTIONS AND SAFETY PRECAUTIONS BEFORE OPERATING THE UNIT Before servicing the unit shutdown the unit and remove power cords from both power supply modules Wait 15 seconds before servicing the unit DO NOT REACH INSIDE THE PROTECTIVE ENCLOSURE AFTER REMOVING A POWER SUPPLY MODULE Caution for service personnel Power supply modules include Double Pole Neutral Fusing RISK OF FIRE OR EXPLOSION IF BAT...

Page 6: ...Revision History The following table describes revisions to this document Version Comments Date Firmware 1 0 Initial release 12 07 2004 2 6 0 RamSan 120 User s Manual 2 ...

Page 7: ...n as another attached disk drive For some applications the RamSan is the only storage system required For applications that store terabytes of data storage administrators add the RamSan to systems that include RAID or JBOD Connect the RamSan via Fibre Channel to host servers NAS filers or storage network switches and hubs If you have specific compatibility questions please contact Texas Memory Sys...

Page 8: ... level using the bundled remote monitoring software 1 4 Non Volatility By utilizing an internal hard drive and battery the RamSan 120 combines the performance of SDRAM storage with the non volatile nature of hard disk drives Texas Memory Systems equips the RamSan 120 with an internal backup hard disk drive In order to operate the drives after a power failure occurs the RamSan 120 contains a backup...

Page 9: ...nchronizes all data to the internal hard drive None Volatile mode This operational mode disables the backup functionality for the LUN making it completely volatile In the case of system shutdown or failure all data stored in the selected LUN will be lost intentionally 1 6 Performance The RamSan 120 series solid state disk is the ultimate in performance storage With two Fibre Channel ports in a 1U ...

Page 10: ...your RamSan contact Texas Memory Systems 2 3 System Inspection Texas Memory Systems ships the RamSan with a packing list Ensure that you have received all of the components listed 1 Examine the external chassis for any damage that might have occurred during shipping 2 Ensure that the power supply is locked securely in place 3 Inspect the interface plate for any screws that might have loosened duri...

Page 11: ...utdown after a defined amount of time Figure 2 3 RamSan Power Supply The power supply includes the following button and indicators Power switch The large black button to the right of the power supply acts as an on off switch AC Voltage Power You can use this button to turn the system on after a system shutdown If the system shuts down for any reason other than a power failure press the Power switc...

Page 12: ...the system does not power on automatically is when a user has initiated a manual shutdown or the system has powered off due to some failure other than AC power loss In the event this happens press the Power switch which is the large black button to the right of the power supply Please see Section 2 6 Connecting the Power Supply 2 8 System Initialization The front panel display shows the boot proce...

Page 13: ...ully loaded system If all system LUNs are set to Volatile mode the front panel displays Initializing instead of Restoring Data 3 Once the system has restored data the front panel displays System Status GOOD and shows the performance bars for each Fibre Channel port The number represents the Fibre Channel Controller The top bar represents port A and the bottom bar represents port B Restoring Data 7...

Page 14: ...s Function 1 On any of the status or performance displays pressing the Menu button launches the RamSan Main Menu Function 2 Escape function Once the menu is open pressing Menu returns the user to the prior screen Select When a menu item is on the display pressing Select will either execute that menu option or proceed to the next layer in the menu If the menu is not selected this button is disabled...

Page 15: ...hernet Config Hardware Address Set IP Config Static IP Subnet Mask Gateway DHCP None No Change Exit Restart Network Exit Menu Active Monitor Mode Deactivate Monitor Manual Shutdown LED Display Set LED Mode Display Bandwidth Display IOPS Performance Demo LED Test Pattern Disable LEDs Exit Menu Set LED Brightness LED Brightness Level Exit Menu Display logo Exit Menu 3 2 Text Management Interface The...

Page 16: ...itor the system using a Telnet session Set your terminal settings to VT100 mode In order to use the Ethernet port first configure the IP address for the RamSan by using the front panel display or from the serial port For complete instructions for configuring the Ethernet please refer to Section 4 3 Configuring Ethernet Settings 3 2 3 General interface layout and instructions Texas Memory Systems d...

Page 17: ... ESC key to return to the menu Once satisfied with the changes made on a menu the user must select S to save all of the changes Pressing ESC or selecting Q disregards any changes and returns to the previous menu Texas Memory Systems designed some screens to display status information and display data as in Figure 3 4 Text Management Interface Status Screen Figure 3 4 Text Management Interface Stat...

Page 18: ...In our example we see a and v v and indicate that it is possible to scroll down and up and indicates you have reached either the top or bottom of the sub menu 3 3 Web Management Interface Another way to get an overview of what is happening in a system is to use the web management interface At a glance this JAVA utility shows the status of all components and the information found in the Text Manage...

Page 19: ... which is the dominant network management protocol The industry has accepted this protocol due to its relative simplicity The SNMP standards provide a framework for the definition of management information along with a protocol for the exchange of that information The RamSan 120 Series is compatible with SNMP V2c The SNMP model contains managers and agents A manager is a software module responsibl...

Page 20: ...ormation from the RamSan through its management information base MIB In addition the RamSan can issue up to thirteen traps For more information about configuring SNMP settings see Chapter 8 SNMP Configuration RamSan 120 User s Manual 16 ...

Page 21: ...m The RamSan has one account admin 4 1 2 Set password Since it is possible to access the RamSan remotely through the management port Texas Memory Systems includes a password feature for system security The default password for the admin account is ssd Logging in directly through the serial console automatically bypasses the password feature which allows a system administrator access to the RamSan ...

Page 22: ...ment Control Processor graphic Click the General Config tab Enter your old password Enter your new password Confirm the new password Click the Change button The system immediately changes the administrator password Figure 4 1 Password Change via Web Management Interface RamSan 120 User s Manual 18 ...

Page 23: ...e you must verify your password For security reasons the system does not display the typed letters when typing in passwords Figure 4 2 Password Change 4 1 3 Enable disable Telnet The system allows the administrator to disable Telnet to prevent users from accessing the system through Telnet Note The RamSan does not allow you to disable access to the console This provides a method to re enable the T...

Page 24: ...he Management Control Processor graphic Click on the Network tab To enable Telnet check the Allow Telnet checkbox and press the Save button To disable Telnet uncheck the Allow Telnet checkbox and press the Save button Figure 4 3 Enable Disable Telnet RamSan 120 User s Manual 20 ...

Page 25: ...elnet and visa versa Press the key or ENTER to toggle between the sections Select Save changes and exit to save the changes The menu displays the current Telnet status above the menu options as shown in Figure 4 4 Telnet Setup Users currently connected through Telnet remain connected until their session ends Figure 4 4 Telnet Setup RamSan 120 User s Manual 21 ...

Page 26: ...exit to save the changes The menu displays the current Web Access status above the menu options 4 1 5 Enable disable SNMP The system allows the administrator to start and stop the SNMP agent Via Web Management To enable disable SNMP via the web interface Click on the Management Control Processor graphic Click on the Network tab To enable SNMP check the Allow SNMP checkbox and press the Save button...

Page 27: ...ange the system date and time via the web interface Click on the Management Control Processor graphic Click the General Config tab Enter the date and time under the New time date field Click the Save button The system immediately changes the date and time The new time appears next to Current time date Figure 4 5 Date Time Change via Web Management Interface RamSan 120 User s Manual 23 ...

Page 28: ...nistrator must assign the RamSan an IP address subnet mask and possibly a gateway The administrator may assign the IP address in one of three ways Static IP DHCP or No Ethernet The default factory setting is DHCP For any questions regarding IP assignment values please consult your network administrator 4 3 1 Configuring Ethernet Settings via Front Panel To setup the Ethernet via the Front Panel us...

Page 29: ...etwork Exit Menu Use the arrow buttons to scroll up and down through the list Pressing the Menu button returns to the previous menu and pressing the Select button exits the menu system To continue setting up the Ethernet configuration select Set IP Config After selecting Set IP Config you may use the arrow buttons to cycle through Enables you to set a static IP address for the RamSan Sets the IP c...

Page 30: ...e the Select button Then the input prompt moves to the next character position To back up a space press the and button simultaneously Repeat this procedure until you have entered the 4 byte address Press the Menu button at any time to cancel the Static IP assignment After you have finished entering the IP the top line of the front panel changes to Subnet Mask Using the same procedure as entering t...

Page 31: ...tarting Network Upon success the system displays the new IP address on the front panel for 15 seconds or until any button is pressed Shutting Down Network Saving IP Config Restarting network New IP Address 000 000 000 000 If the network fails to start check the Ethernet connection and contact your system administrator If the system successfully saved the IP configuration you may simply select the ...

Page 32: ...thernet via the Web Management Interface Click the Management Control Processor graphic Click the Network tab Configure the Ethernet settings using the fields under Configure Network Click the Save button Figure 4 7 Web Management Ethernet Configuration RamSan 120 User s Manual 28 ...

Page 33: ... Setup To change to IP assignment mode Select IP assignment mode Select the appropriate assignment mode from the submenu If you choose DHCP or Disable Ethernet then select Save changes restart the network and Exit If the administrator sets the IP assignment mode to Static the Change IP address Change subnet mask and Change gateway options appear as shown in Figure 4 9 Static IP Settings Figure 4 9...

Page 34: ...he Power button to the right of the power supply For additional details see Section 2 7 Turning on the System Important Texas Memory Systems recommends backing up the contents of the RamSan to your server or another storage device as a fail safe before performing a Manual Shutdown Via Front Panel Display To shut down the system using the front panel use the arrow buttons to cycle through the top l...

Page 35: ...nfo tab Press the Shutdown button Via Text Management To perform a manual shutdown via Text Management Interface From the Telnet Main Menu select Power down system Confirm the power down Once the user confirms the power down the system powers off after completing all writes To resume operation press the Power button to the right of the power supply For additional details see Section 2 7 Turning on...

Page 36: ...lick on the General Config tab Type or paste the license key into the Key field Click the Validate button If the system accepts the license key you will see a pop up window stating License Added and the General Config screen will list the new feature with the other installed licenses If the system rejects the license key the system displays a pop up window stating Invalid key Figure 4 10 Adding li...

Page 37: ...y a pop up box stating Invalid license entered You must logout and then log back into the text management interface before you can configure any LUNs using the new feature Figure 4 11 Adding licenses using the Text Management Interface 4 6 Saving and Uploading Configuration Options The RamSan allows the administrator to save the system settings including LUN configuration and Fibre Channel mapping...

Page 38: ...he Web Interface Click on the Management Control Processor graphic Click on the General Config tab Click the Download Settings button The web interface will generate the configuration file and will ask you where you would like to save the file Figure 4 12 Configuration Settings RamSan 120 User s Manual 34 ...

Page 39: ... to facilitate uploading the configuration file Browse for the saved configuration file and click the Submit File button Confirm your system password and click the Upload button Once the file has uploaded click the Done button To complete the file upload enter your password to shutdown the system and click the Shutdown button The changes will not take effect until you have completed a shutdown cyc...

Page 40: ...onize Progress During any synchronization or data restore the front panel cycles between the operation progress and estimated time remaining until completion The system displays Restoring Data when restoring data from disk and displays Initializing when starting from a volatile state Restoring Data 73 0 Status The following status levels are possible GOOD This is normal operation WARNING Indicates...

Page 41: ...aying status information and warning or failure messages every 10 seconds Fibre Channel Performance The front panel display can show the Fibre Channel Controller performance From the front panel main menu select Active Monitor Mode This mode shows the performance bars for each Fibre Channel port The top bar represents port A and the bottom bar represents port B The system stays in Active Monitor M...

Page 42: ... display bandwidth or IOPS To use the LEDs to display bandwidth select Display Bandwidth To use the LEDs to display IOPS select Display IOPS Once you select one of the above options the display will ask you to Enable Autoblink If you enable autoblink the top LED will blink even with constant bandwidth or IOPS LED Display Display Bandwidth RamSan 120 User s Manual 38 ...

Page 43: ...t panel display start and stop blinking Via Web Interface To make the RamSan front panel blink via web interface Click on the Management Control Processor graphic Click on the General Info tab Click the Identify Device button The RamSan front panel will begin to blink To make the front panel stop blinking press any button on the front panel or click the Identify Device button again Figure 5 1 Iden...

Page 44: ...em has been powered on Via Web Interface To view the system uptime via web interface Click on the Management Control Processor graphic Click on the General Info tab The General Info screen displays the Uptime below Firmware version Figure 5 2 System Uptime Status RamSan 120 User s Manual 40 ...

Page 45: ...ce From the Telnet Main Menu select Health and Status The system displays the current system uptime in days hours minutes and seconds at the top of the Health and Status screen as shown in Figure 5 3 Health and Status Figure 5 3 Health and Status RamSan 120 User s Manual 41 ...

Page 46: ...ate information voltages temperatures and fan speeds Via Web Interface Information concerning the disk battery power supply and fans are all found in separate locations through the Web interface Disk Click on the Disk graphic Click on the General Info tab Figure 5 4 Disk Status via Web interface RamSan 120 User s Manual 42 ...

Page 47: ...Battery Click on the Battery graphic Click on the General Info tab Figure 5 5 Battery Status via Web interface RamSan 120 User s Manual 43 ...

Page 48: ...t Control Processor To view the MCP status via web interface Click on the Management Control Processor graphic Click on the General Info tab Figure 5 6 MCP General Info Tab for Status RamSan 120 User s Manual 44 ...

Page 49: ...Power supply Click on the Power Supply graphic Click on the General Info tab Figure 5 7 Power Supply Status via Web Interface RamSan 120 User s Manual 45 ...

Page 50: ...Fans Click on the Fans graphic Click on the General Info tab Figure 5 8 Fans Status via Web interface RamSan 120 User s Manual 46 ...

Page 51: ...tus The states are classified as Good Warn and Error Good This states that everything is functioning under normal operating conditions Warn This indicates a potential problem to look into but the problem is not an immediate threat to system stability Error This indicates that the component should be investigated immediately RamSan 120 User s Manual 47 ...

Page 52: ... Via Web Interface The Web interface allows you to view all of the fibre channel information Click on one of the Fibre Channel graphics Click on the General Info tab Figure 5 10 Fibre Channel Controller Status via Web Interface RamSan 120 User s Manual 48 ...

Page 53: ...Via Text Management From the Telnet Main Menu select Health and Status Select View Controller Status Figure 5 11 Fibre Channel Controller Status via Text Management Interface RamSan 120 User s Manual 49 ...

Page 54: ...nd Summary Via Web Interface Click on the Fibre Channel graphic or the Management Control Processor graphic Click on the Statistics tab Click the radio button next to IOps The graphing tool provides the option to view read write and total IOPS as well as a running average of each of these statistics To decode the colors on the graphical display view the legend below the check boxes Figure 5 12 IOP...

Page 55: ...graphic Click on the Statistics tab Click the radio button next to Bandwidth The graphing tool provides the option to view read write and total bandwidth as well as a running average of each of these statistics To decode the colors on the graphical display see the legend below the checkboxes Figure 5 13 Bandwidth Performance Graph via Web Interface RamSan 120 User s Manual 51 ...

Page 56: ...aphic or the Management Control Processor graphic Click on the Statistics tab Click the radio button next to KB TX The graphing tool provides the option to view read and write transfer size statistics displayed as kilobytes per transfer command In addition this tool can display an average of each of these statistics To decode the colors on the graphical display see the legend below the checkboxes ...

Page 57: ...e RamSan Via Web Interface To view the outstanding command queue depth statistics via the web interface Click on the Fibre Channel graphic or the Management Control Processor graphic Click on the Statistics tab Click the radio button next to Queue The graphing tool provides the option to view the read and write command queue depth as well as an average of each of these statistics To decode the col...

Page 58: ...out the failure in the system event log This information is invaluable in determining why a component failed and provides a timeline for the system administrator to follow The support log provides a snapshot of the system settings and contains the ECC error log Before contacting Texas Memory Systems please have a copy of both logs available 5 3 1 Viewing the System Event and Support Logs Via Web I...

Page 59: ...e log for future reference Via Web Interface To clear the system event log via the web interface Click the Management Control Processor graphic Click the Clear Log button Via Text Management To clear the system event log via Text Management Interface From the Telnet Main Menu select Log Files Select Clear the System Log 5 3 3 Clearing Logged ECC Errors Customers should not clear the ECC error log ...

Page 60: ...stem log messages Via Web Interface To enable remote host logging via the web interface Click the Management Control Processor graphic Click the Network tab Enter the remote logging host name in the text box To disable remote host logging leave the text box blank Click the Save button Via Text Management To enable remote host logging via Text Management Interface From the Telnet Main Menu select L...

Page 61: ...ation assumes no access control and equal shares of system memory for each Fibre Channel port For example if you have an 8 Gigabyte system with two Fibre Channel ports each port has access to only half of the system memory Host computers attached to the same network as the RamSan see two 4 Gigabyte drives 8 Gigabytes System Memory Fibre Channel Controller 4 Gigabytes LUN 0 FC Port FC Port 4 Gigaby...

Page 62: ...ons that HBAs access using two Fibre Channel ports in the RamSan This demonstration assigns each HBA a unique LUN The example results in the following configuration Figure 6 2 Reconfigured LUN Mapping To change from the default configuration to the one described above perform the following steps 2 Gigabytes LUN 1 Port 1B Fibre Channel Ports 6 Gigabytes LUN 0 Port 1A HBA 1 HBA 2 Delete the default ...

Page 63: ...utton Select a LUN number from the drop down box Enter the Device ID used only as an OpenVMS specific device identifier Adjust the LUN size using the scroll bar Assign links to FC ports see Section 6 3 Linking LUNs to from Fibre Channel Controllers Assign LUN masks see Section 6 7 Managing Access Lists Set backup mode see Section 6 9 Setting Backup Mode Click the OK button The system adds the spec...

Page 64: ...g To change the number of LUNs to add Select Change number of LUNs to add Enter the number of LUNs to add and press ENTER To change the size of the added LUNs Select Change size of LUNs to add Enter the size of LUNs to add and press ENTER Once you have verified your selections at the top of the screen and are ready to add the selected LUNs Select Add LUNs The system adds the specified number of LU...

Page 65: ... the links for the LUN by clicking the Channel links checkboxes Click the OK button 6 3 2 Via Text Management Linking Fibre Channel Ports From the Telnet Main Menu select LUN Setup Select Link unlink fibre channel controller s to from LUN s Figure 6 5 Link LUNs Screen The Link LUNs screen displays the currently selected port above the menu Figure 6 5 Link LUNs Screen displays the selected controll...

Page 66: ...Ports from LUN To unlink a LUN from an FC port From the Telnet Main Menu select LUN Setup Select Link unlink fibre channel controller s to from LUN s Select appropriate port See Linking Fibre Channel Ports above Select Unlink LUN s from controller A sub menu appears as shown in Figure 6 6 Unlink LUNs Option which provides a list of all LUNs that are linked to the controller To unlink a LUN or all ...

Page 67: ...he Web Interface When using the Web Interface you can view the LUNs for the entire system or for the specific fibre channel controller To view the LUNs for the entire system Click on the Management Control Processor graphic Click on the LUN Config tab This screen displays the configuration of all LUNs Figure 6 7 Viewing System LUNs via Web Interface RamSan 120 User s Manual 63 ...

Page 68: ...e Channel port Click on the Fibre Channel Controller graphic Click on the Available LUNs tab This screen displays the available LUNs by the Fibre Channel port Figure 6 8 Viewing LUNs Assigned to FC ports via Web Interface RamSan 120 User s Manual 64 ...

Page 69: ...rough all of the entries press any key other than Q 6 5 Changing LUN Numbers The configuration utilities allow you to change the LUN numbers 6 5 1 Via Web Interface To change LUN numbers via the Web Management Interface Click on the Management Control Processor graphic Click on the LUN Config tab Select the LUN to edit by clicking on the LUN graphic Click the Modify LUN button Select the LUN numbe...

Page 70: ...st of the available LUN numbers Select a LUN number and press ENTER For details see Figure 6 10 Assigning Different LUN Numbers Select Exit to the LUN configuration menu To save the changes once you have completed all LUN configuration select Save changes and exit You may number the LUNs between 0 and 63 minus those LUN numbers already assigned to devices Figure 6 10 Assigning Different LUN Number...

Page 71: ...t by clicking on the LUN graphic Click the Modify LUN button Select the size from the LUN Size scroll bar Click the OK button 6 6 2 Via Text Management From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Resize LUN Enter the new LUN size in MB and press ENTER Select Exit to the LUN configuration menu To save the changes once you have com...

Page 72: ... button To add a mask enter the New Mask textbox and click the Add Mask button To delete a mask select the mask from the Masks listbox and click the Delete Mask button Click the OK button 6 7 2 Via Text Management Viewing Current Access Lists To get a list of the World Wide Name masks for the selected LUN as shown in Figure 6 11 Current Access Lists follow these steps From the Telnet Main Menu sel...

Page 73: ...stem only allows you to enter in hexadecimal numbers 0 F the system ignores any other keyboard input Deleting Access Lists To delete a worldwide port name from a LUN access list From the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Delete WWN mask from LUN A submenu displays all masks listed Select the mask to be deleted and press the ENTE...

Page 74: ... LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Set SCSI device identifier Enter a unique device identifier from 1 to 255 and press ENTER Select Exit to the LUN configuration menu To save the changes once you have completed all LUN configuration select Save changes and exit Figure 6 13 Setting SCSI Device Identifier RamSan 120 User s Manual 70 ...

Page 75: ...e LUNs 6 8 1 Via Web Interface To delete LUNs via the web interface Click on the Management Control Processor graphic Click on the LUN Config tab Select to LUN to delete by clicking on the LUN graphic Click the Delete LUN button Figure 6 14 Deleting LUNs via Web Interface RamSan 120 User s Manual 71 ...

Page 76: ... configuration menu Figure 6 15 Deleting LUNs To verify the deletion of the LUN view the LUN Configuration menu for a total number of LUNs To save the changes once you have completed all LUN configuration select Save changes and exit 6 9 Setting Backup Mode The RamSan 120 allows the administrator to set backup modes for each LUN individually Warning Texas Memory Systems does not recommend changing...

Page 77: ...re done to memory only The disk remains offline during normal operation If power loss occurs and the shutdown timer reaches zero or the user requests a shutdown the system takes the Fibre Channel interfaces offline and synchronizes all data to the internal hard drive Volatile mode optional This operational mode disables the backup functionality for the LUN making it completely volatile In the case...

Page 78: ...the Telnet Main Menu select LUN Setup Select Modify LUN s Select LUN See instructions in Section 6 5 Select Initialize LUN Select Exit to the LUN configuration menu To save the changes once you have completed all LUN configuration select Save changes and exit RamSan 120 User s Manual 74 ...

Page 79: ...d 2 Gbit link speeds and can auto detect the speed The following sections provide additional details 7 1 Changing Fibre Channel Topology and Link Speed Via Web Interface To change the Fibre Channel topology and link speed via the web interface Click on the Fibre Channel Controller graphic Click on the Controller Setup tab Select from the Topology and Link Speed settings Click the Save button Figur...

Page 80: ...speed Select Change link speed Choose the controller s link speed from the sub menu and press ENTER All modifications are visible at the top of the menu To save any changes Select Save changes and exit Generally selecting auto detect for topology and link speed provides you with the proper settings for your system If the Controller Setup screen displays these settings as Unkn See Figure 7 3 Auto D...

Page 81: ... in data corruption Texas Memory Systems does not recommend changing the controller settings while the controller is actually transferring data Note Some HBAs do not support direct attach point to point operation If you are having trouble with a direct attach connection in point to point mode try changing the controller to arbitrated loop mode This topology should not noticeably affect the perform...

Page 82: ...ation that a fibre channel controller becomes unresponsive Via Web Interface To change reset a fibre channel controller via the Web Interface Click on the Fibre Channel Controller graphic Click on the Controller Setup tab Click the Hard Reset button Figure 7 4 FC hard reset via Web Interface RamSan 120 User s Manual 78 ...

Page 83: ...ar Stats button Figure 7 5 Clearing FC statistics via Web Interface 7 4 Advanced Fibre Channel Controller Options The RamSan Text Management Interface contains several advanced options that help to diagnose potential issues and configure the fibre channel controllers for non standard environments These features are typically used in coordination with a Texas Memory Systems technical support contac...

Page 84: ...le the automatic login resets To disable the automatic fibre channel login resets through the Text Management Interface From the Telnet Main Menu select Health and status Select Advanced FC options Select Disable FC login reset 7 4 3 Disable Enable Extra Fibre Channel Logging Certain operating systems including HPUX and AIX frequent fibre channel link up and link down instances can quickly fill up...

Page 85: ...le SNMP 8 1 1 Setting SNMP community strings The SNMP community string is like a user id or password that allows access to the RamSan s statistics The RamSan sends the community string along with all SNMP requests If the community string is correct the device responds with the requested information If the community string is incorrect the device simply discards the request and does not respond The...

Page 86: ...e following sections demonstrate how to change the default SNMP strings Changing these values causes the RamSan to use the new string when sending SNMP messages Via Text Management From the Telnet Main Menu select Management setup Select Configure SNMP Figure 8 1 SNMP Configuration via Text Management Interface The top of this menu displays the current SNMP settings To change the read community na...

Page 87: ...and press ENTER All modifications are visible at the top of the menu To save any changes Select Save changes and exit Via Web Management To update community information via the Web Management Interface Click on the Management Control Processor graphic Click on the SNMP tab Enter the appropriate community values Click the Save button Figure 8 2 SNMP configuration screen RamSan 120 User s Manual 83 ...

Page 88: ...been changed Fibre Channel configuration change notification indicates that the configuration of the fibre channel controller has changed System message contains additional system details All traps are enabled by default You can specify a trap receiver to ensure that all SNMP traps sent by the RamSan go the same SNMP trap receiver or set of receivers typically one or more host devices on the netwo...

Page 89: ...P tab Select the IP address of the trap receiver from the Trap IP list Click the Delete button 8 1 3 Downloading the MIB file The network manager makes virtual connections to the RamSan which returns information to the manager regarding the device s status The agent contains a database known as the SNMP Management Information Base MIB describing these application parameters The manager uses this d...

Page 90: ...mware of all systems simultaneously Important Before patching your RamSan please review the README file associated with the patch It contains detailed information about the functionality updated system downtime required for patching and recommended backup procedures Via Web Interface To change update Firmware via the Web Interface Click on the Management Control Processor graphic Click on the Gene...

Page 91: ... 2 Uploading Patch File via Web Interface The system will ask you to confirm your password Enter the system password into the text field Click the Patch button Figure 9 3 Confirming Password for Updating Firmware RamSan 120 User s Manual 87 ...

Page 92: ...s however it is critical for users to follow the following steps when removing and replacing the power supply Initiate a system shutdown Disconnect the power cord from the power supply Wait 15 seconds Remove the power supply from the RamSan chassis by pressing the release switch and pulling squarely on the power supply handle DO NOT REACH INSIDE THE PROTECTIVE ENCLOSURE AFTER REMOVING THE POWER SU...

Page 93: ...cedure protects the data in memory by storing it to disk If running in DataSync mode the shutdown operation takes approximately five minutes for a fully loaded system as the system synchronizes data on the disk The RamSan 120 performs a periodic battery test to ensure the internal battery is healthy Twelve hours after powering the system on it runs a test to exercise the battery This ensures that ...

Page 94: ...py of this log available 10 2 Support Log The support log provides a snapshot of all current configuration settings Before contacting Texas Memory Systems please have a copy of this log available 10 3 System Diagnostics The Text Management Interface includes a set of menus with system diagnostics These diagnostic tools are used in coordination with Texas Memory Systems technical support to diagnos...

Page 95: ... lbs Voltage 90 264 VAC Ventilation Front to back airflow 11 2 Operating Environment Temperature 32 85 F 0 30 C Max relative humidity 80 non condensing Power consumption 150 W peak 11 3 Non operating Environment Temperature 32 150 F 0 65 C Relative Humidity 10 90 non condensing RamSan 120 User s Manual 91 ...

Page 96: ...n working days of receipt The customer is responsible for shipping the repaired or replaced equipment back In an emergency special arrangements may be negotiated subject to the availability of TMS resources and components Telephone and Software Support Telephone support is available for a period of five years after purchase during normal TMS business hours Firmware and software upgrades will be av...

Page 97: ...e failure customer should call a special 800 number for 24 7 technical support 365 days a year to receive technical assistance from Texas Memory Systems technical support staff Gold Warranty also provides when necessary on site service at the customer location Monday through Friday between the customer location hours of 9 00 a m and 5 00 p m On site service is only applicable to non user replaceab...

Page 98: ...omer will be charged current list prices for replacement components The customer is responsible for shipping the repaired or replaced equipment back In an emergency special arrangements may be negotiated subject to the availability of TMS resources and components Subject to availability TMS field service personnel will perform troubleshooting of equipment For customers outside the Houston Texas ar...

Page 99: ...minal emulation program such as Windows HyperTerminal Set your baud rate to 9600 with 8 data bits 1 stop bit no parity and no flow control To connect to the serial port use the DB 9 non null serial cable supplied with the system Default Account Use the following default account information to access the RamSan through the serial port ssd Login admin Pin Out The RamSan serial port has the following...

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