Tempur-Pedic GrandBed TEMPUR Advanced Ergo System Complete Reference Manual Download Page 3

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SERIAL NUMBER:

GrandBed TEMPUR

Advanced Ergo System

™

Table of Contents

SAFETY PRECAUTIONS .............................................................................................. 4

COMMONLY ASKED QUESTIONS AND ANSWERS .................................................... 8

SPECIFICATIONS......................................................................................................... 9

INSTALLATION ......................................................................................................... 10

OPERATION

WIRELESS REMOTE CONTROL PROGRAMMING ............................................... 15

WIRELESS REMOTE CONTROL FEATURES ......................................................... 16

OPERATING INSTRUCTIONS .............................................................................. 17

TROUBLESHOOTING ................................................................................................ 18

Customer Service: 1–800–979–1457

Summary of Contents for GrandBed TEMPUR Advanced Ergo System

Page 1: ...COMPLETE REFERENCE GUIDE GrandBed TEMPUR Advanced Ergo System 2011 Tempur Pedic Management Inc All Rights Reserved U S Patent No 7 321 811 and other patents pending TPNA CRG GBTAES 0111 ...

Page 2: ...shed or approved by Tempur Pedic d to damage to mattresses fabric cables electrical cords or items supplied by Resellers Contact the Reseller or relevant party for warranty information on these items e if there has been any unnecessary service calls including costs for in home service calls solely for the purpose of educating the consumer about the unit for finding an unsatisfactory power connecti...

Page 3: ...Contents SAFETY PRECAUTIONS 4 COMMONLY ASKED QUESTIONS AND ANSWERS 8 SPECIFICATIONS 9 INSTALLATION 10 OPERATION WIRELESS REMOTE CONTROL PROGRAMMING 15 WIRELESS REMOTE CONTROL FEATURES 16 OPERATING INSTRUCTIONS 17 TROUBLESHOOTING 18 Customer Service 1 800 979 1457 ...

Page 4: ...ir Keep the cord away from heated surfaces Never operate the furnishing with the air openings blocked Keep the air openings free of lint hair and the like Never drop or insert any object into any opening Do not use outdoors Do not operate where aerosol spray products are being used or where oxygen is being administered To disconnect turn all controls to the off position then remove plug from outle...

Page 5: ...roduct If the product must be reconnected for use on a different type of electric circuit the reconnection should be made by qualified service personnel Unauthorized modifications could void the electrical portion of your warranty Failure to use a properly grounded outlet for this product or modification of the plug will compromise this important grounding safety feature and may result in electric...

Page 6: ...erns please consult your physician For information on disabling the vibrating motors please contact customer service by calling 1 800 979 1457 USER SERVICEABLE PARTS This product is specifically designed require no user maintenance Therefore you are encouraged not to open any motors alter the wiring or adjust modify or change the structure of the product as it will void the warranty POWER RATINGS ...

Page 7: ...e more than two 2 minutes over an eighteen 18 minute period or approximately 10 duty cycle Any attempt to circumvent or exceed this rating will shorten the life expectancy of this product and may void the warranty The recommended weight restrictions on our Ergo Systems are as follows Twin Long 300 lbs Split Dual Queen 300 lbs Split Dual CA King 300 lbs This Ergo System will structurally support th...

Page 8: ...ets may be required in some cases WHERE IS THE SERIAL NUMBER ON THE ERGO SYSTEM BASE The serial number can be found on the law tag attached to the cover the power down box under the base and on the frame right below the foot end of the base It may be easier to see by lifting the foot slightly if possible The serial number is also located on a sticker on page 3 of the Complete Reference Guide owner...

Page 9: ... 12 1 2 15 14 5 8 17 1 4 16 1 8 18 3 4 Caster Only Standard Leg without caster Standard Leg with caster 8 Riser Leg without caster 10 Riser Leg without caster 8 Riser Leg with caster 10 Riser Leg with caster C B 15 1 8 7 54 3 8 27 3 16 27 3 16 39 3 8 21 1 4 61 A 6 5 8 Bed Type A Frame width B Base Width C Base Length Weight Twin Long 33 1 2 37 1 2 79 172 lbs Split Queen 26 1 4 29 1 2 79 136 lbs Sp...

Page 10: ...wing items in the parts list are included PARTS LIST A Wireless Remote Control 1 and Four 4 AAA Batteries B Mattress Retainer Bar 1 C Mattress Retainer Bar Cover 1 D Bed Leg with Caster 6 E Inner Headboard Bracket 2 F Outer Headboard Bracket 2 G Retainer Bar Bolt 4 H Bracket Bolt 6 I Retainer Bar Plate 2 J 5 16 Inch Washer 12 K 5 16 Inch Locking Nut 6 L Allen Wrench 1 M Wrench 1 N 9 Volt Batteries...

Page 11: ...tional Test the base by pressing the buttons in the following sequence Head Lift Foot Lift Head Massage Foot Massage Stop Flat Only press each long enough to see hear each motor activate NOTE If the base does not perform properly immediately call Tempur Pedic Customer Service at 800 979 1457 Be prepared to provide the service agent with the serial number of the base the retailer s name and facts a...

Page 12: ...nts it set up STEP 8 Carefully lift your Ergo System out of the shipping carton keeping the unit top side down For safety reasons this should be performed by two 2 people STEP 9 Reinstall batteries in remote control uncoil base power cord plug into power source and perform the Power Test Procedure to assure nothing was damaged during trip STEP 10 Attach Ergo System Legs Open the accessories box ta...

Page 13: ...order to gain access to the Ergo System frame STEP 1B Place the Inner Headboard Bracket E into the C channel frame making sure the bracket opening and the C channel opening are facing each other This will create a box shape This step does not require you to loosen or remove any bolts on the delivered bed frame Place the Bracket Bolt H with a 5 16 inch washer J through the predrilled hole in the C ...

Page 14: ...adboard Bracket Assemblies STEP 2C If the Headboard Brackets require adjustment loosen the bolts that are holding the Outer Headboard Brackets and move them so that the mounting holes on the Outer Headboard Bracket align with the mounting holes on your headboard Reinstall the bolts on the Outer Headboard Bracket and firmly tighten STEP 2D Place your headboard bolts through the mounting holes on bo...

Page 15: ...E Base A is already programmed upon delivery STEP 5 Lightly press the learn button in Base B for three 3 seconds STEP 6 When the Green LED light illuminates press any button on the wireless remote control NOTE If a new signal is not received within 10 seconds step 5 and step 6 must be repeated NOTE The green LED light will blink once it receives a remote signal The bed will not respond for 10 seco...

Page 16: ...TS ARE NOT INSTALLED OR OPERATED PROPERLY C RETURN ALL SECTIONS TO THE FLAT POSITION E INCREASE REDUCE MASSAGE INTENSITY ON HEAD SECTION OF THE BASE G STOP ALL MASSAGE FEATURES B RAISE LOWER FOOT SECTION OF THE BASE D PROGRAM UP TO 4 MEMORY POSITIONS F INCREASE REDUCE MASSAGE INTENSITY ON FOOT SECTION OF THE BASE H SELECT 1 OF 4 MASSAGE WAVE SPEEDS A RAISE LOWER HEAD SECTION OF THE BASE LED SIGNAT...

Page 17: ...associated function Press the appropriate wireless remote control button until the red LED Signature Light illuminates to activate the desired function This feature was included to prevent any undesired movement should the wireless remote control be dropped etc Light illuminates and the Massage feature stops The Massage feature is designed to automatically shut off after 30 minutes of continuous u...

Page 18: ...ain the Power Down Box is easily accessible Relocate the Power Down Box if necessary Unplug the power cord wait 45 seconds and plug the power cord back in to reset the electronic components Your surge protection device and or electrical circuit breaker may be tripped Check both to verify Your surge protection device and or electrical outlet may be defective Test the outlet by plugging in another w...

Page 19: ...ed under each leg or caster of your Ergo System Using the Wireless Remote Control elevate the head or foot section a short distance to realign the lift lower mechanisms with the bed support platform Verify that your Ergo System is not positioned against a wall nightstand or other object that may cause the vibration or noise If the Ergo System is installed over a bed frame verify that the massage m...

Page 20: ...until the Red LED lights up on the Emergency Power Down Box STEP 3 Continue to press the Red Button until the base fully lowers to the flat position Ensure hands and arms are not in the path of moving parts NOTE Lowering using this method is much slower than the standard process FOR TECHNICAL SUPPORT OR SERVICE PLEASE CHOOSE FROM THE FOLLOWING NUMBERS QUESTIONS ABOUT YOUR ERGO SYSTEM BASE 1 800 97...

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