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Help
General information
Replacing the handset batteries
After a time, you may find that the handset
battery is running out of charge more quickly.
This is a standard sign of wear and the
battery will need replacing. A replacement
rechargeable Nickel Metal Hydride (NiMH)
battery can be purchased from TecHelp
line on 1300 369 193 or your local electrical
retailer. Slide off the battery compartment
cover and remove existing battery. Insert the
new battery and replace the compartment
cover until it clicks into place.
IMPORTANT
This equipment requires electricity to work.
You will not be able to make any telephone
calls when the power fails.
Alternative arrangements should be made
for access to emergency services in times of
power failure.
Safety
• Only use the power supply included with
the product. Using an unauthorised power
supply will invalidate your guarantee and
may damage the telephone.
• Use only the approved rechargeable battery
supplied. A spare rechargeable battery can be
purchased from TecHelp Information Line on
1300 369 193 or your local electrical retailer.
• Do not open the handset (except to replace
the handset battery) or the base. This could
expose you to high voltages or other risks.
Contact TecHelp Information Line on
1300 369 193 for all repairs.
• Radio signal transmitted between the
handset and base may cause interference to
hearing aids.
• It is recommended that advice from a
qualified expert be sought before using this
product in the vicinity of emergency/intensive
care medical equipment.
• Your product may interfere with other
electrical equipment, e.g. TV and radio sets,
clock/ alarms and computers if placed too
close. It is recommended that you place
your product at least one metre away from
such appliances to minimise any risk of
interference.
• Never dispose of batteries in a fire. There is a
serious risk of explosion and/or the release of
highly toxic chemicals.
• Dispose of batteries as per local/state
requirements.
Buzzing noise on my phone or on other
electrical equipment nearby
• Sometimes your Telstra V950a can interfere
with other electrical equipment if it is
placed too close. It is recommended that
you place your Telstra V950a at least one
metre away from electrical appliances or
metal obstructions to avoid any risk of
interference.
• If you have an ADSL internet service ensure
correct filters are installed to prevent
interference.
Customer Helpline
If you are still experiencing difficulties
please call TecHelp on 1300 369 193 or email
[email protected]
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