Telstra V950a, User Manual

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Help
battery icon does not appear to be
filling
• Try cleaning the charging contacts.
• Check that the mains power is correctly
connected.
You hear the busy tone when
you press
• Make sure the handset is in range of the
base.
• Another handset registered to your Telstra
V950a base may be on the line.
Answering machine does not record any
messages
• The memory may be full. Play and delete
old messages. See page 45.
• Check answering machine is switched on.
See page 45.
• Make sure answering machine is set to
“Answer and record”. See page 42.
Answering machine messages have the
wrong date and time
• Have you manually set the date and time?
See page 33.
Cannot access your messages from
another phone
• Have you changed the remote access
security PIN code? See page 46. Always
keep a note of the new PIN code in a safe
place.
• Has remote access been disabled? To enable
remote access, see page 45.
No Calling Number Display number/
name displayed
• Have you subscribed to Telstra Calling
Number Display? See page 35.
• The caller may have blocked their number.
• An exact name/number match was not
found in your phonebook. Check that you
have stored the complete number including
area code.
Base unit does not ring, but the lights
are on
• Have you connected the telephone line
correctly?
• Is the base ringer set to off?
• You may have a faulty line or socket. Try
using another socket.
Help
Phone does not work
• Have you installed the battery correctly?
See page 11.
• Check that the mains power is correctly
connected.
• Is the handset switched off? To switch the
handset on, see page 22.
No dial tone
• Is the telephone cord of the base plugged
into the phone socket?
• Check that the mains power is switched on
at the power point.
• Only use the telephone cord supplied with
the phone.
Cannot dial out or receive calls
• Check that the mains power is correctly
connected.
• The battery may need recharging.
• Has there been a power cut? If so, place the
handset back on the base for 10 seconds
and try again. If it still does not work
disconnect the battery and mains power for
10 minutes, then reconnect and try again.
You have a dial tone, but the phone will
not dial out
• If you are connected to a PABX, check
whether you need to dial an access code.
Handset does not ring
• The ringer volume may be switched off. See
page 29.
• Check that the mains power is correctly
connected.
• Make sure the handset is registered to the
base. See page 55.
No display
• The battery may be flat, dead or incorrectly
inserted.
• Recharge or replace the battery
Antenna icon flashes
• Is the handset registered correctly to the
base? See page 55.
• Check that the mains power is correctly
connected.
• Check that the handset is within range of
the base.
• Is the battery low? Place the handset on the
base/charger to recharge.
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