Telstra CR2000 MKII, User Manual

Page: 22 / 25

42
Help
The battery icon is not cycling when the
handset is placed on the base.
• Poor battery contact - move the handset
slightly.
• Dirty contact - clean the battery contacts
with a cloth moistened with alcohol.
• Batteries are full - no need to charge.
No dial tone
• No power - check the connections. Reset the
phone: unplug and plug back in the mains.
• Batteries are empty - charge the batteries for
at least 15 hours.
• You are too far from the base station - move
closer to the base station.
• Wrong line cable - use the line cable
provided.
• Line adaptor when needed is not connected
to the line cord - connect the line adaptor
when needed to the line cord.
Poor audio quality
• You are too far from the base station - move
closer to the base station.
• The base station is too close to electrical
appliances, reinforced concrete walls or
metal doorframes - move the base station at
least one metre away from any electrical
appliances.
• ADSL Broadband requires correct filter for
Digital DECT cordless telephones. If the unit
functions without interference when ADSL
modem is not connected to the line then the
filter is not suitable.
The range icon is blinking.
• Handset is not registered to the base station -
register the handset to the base station.
• You are too far from the base station - move
closer to the base station.
The handset display is not available.
• Try again by disconnecting and connecting
the base station power supply and follow the
procedure to register a handset see page 41.
Remove and place back the handset
batteries.
The handset display is not available -
when attempting to add another handset
to the base station.
• Maximum number of 5 handsets has been
reached - de-register a handset in order to
register a new one.
The handset display is not available -
when using a handset.
• Base station may be busy with another
handset. Wait until it is available.
Noise interference on your radio or
television.
• Your base station or charger may be too
close. Move it as far away as possible.
Caller Line Identification CLI service does
not work.
• Check your subscription with your network
operator.
No ring
• The ringer is switched off. Long press to
turn on the ringer.
• Increase the volume.
A Phonebook entry cannot be stored.
• The Phonebook is full. Delete an entry to free
memory.
Cannot receive new Text Message
• Text Message storage space is full. Delete old
Text Message.
• Wrong Text Message settings. Check your
Text Message settings see page 36.
43
Help
Cannot send or receive new text message
• The outgoing or incoming text message
centre numbers are not set or are wrong.
Refer to "Text message settings" on page 36".
• Another SMS-enabled phone is also on your
line. If you have more than one text message
capable phone on the same line, the phones
may not be able to operate properly when
receiving text messages. To overcome this
you should change the terminal number on
one of the phones so that only one phone
has a terminal number of 0. The phone with
the terminal number of 0 will receive all the
text messages sent to your default address.
The other phone will only receive text
messages sent to the specific terminal sub-
address.