Internet Phone User Manual
107
6.
Troubleshooting Guide
Problem: I cannot make a call after installation and reboot.
1.
Check your Ethernet and PSTN connection to make sure that they are
connected correctly – please refer to the earlier sections (Section 6) of
this manual for the connection. If these are correct, please go on to
the following checks.
If you are on an ADSL modem, and the LED on the ADSL modem does
not light up, please check your ADSL modem guide from your ISP
(Internet Service Provider) and if there are problems with the ADSL
connection or you cannot see the phone number on the last line of the
LCD display, please contact your ISP. If these are not the problem,
please press the menu button and select setup, network, PPPoE and
check your ISP PPPoE ID and PPPoE Password and make sure that the
information is correct and the correct case is used. For example,
UserNameOne should have the respective upper case alphabets for U,
N and O and lower case for the rest of the alphabets.
If you are on dialup low bandwidth connection. Please press the menu
button, select setup, modem, forward to edit profile and check your
profile. Please check your ISP dialup number, ID and PWD and make
sure that they are correctly setup under the modem setting in the menu
function and the correct case is used. Please note that for dialup, the
modem is already internally built and do not connect this through
Summary of Contents for 3200 series
Page 1: ...INTERNET PHONE Model Teliphone3200 Administrator Manual Version 1 6 ...
Page 10: ...Internet Phone User Manual 10 Figure 1 Application Diagram ...
Page 45: ...Internet Phone User Manual 45 STEP 5 Remove the current Gateway IP address on the Gateway tab ...
Page 46: ...Internet Phone User Manual 46 STEP 6 Check Do not use DNS on the DNS Setting tab ...
Page 54: ...Internet Phone User Manual 54 STEP 5 Click on Properties button ...