TeleWell TW-EA200 Manual Download Page 89

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TW-EA500/EA200 ADSL Modem/Router

Problems Connecting to a Remote Node or ISP

Problem

Corrective Action

Can’t connect to ISP.

Check

section 3.4.1 “Status”

to verify the line and

connection status.

APPENDIX A

Product Support

Most problems can be solved by referring to the

Troubleshooting

section of this manual

If you

cannot resolve the problem with the

Troubleshooting

chapter, please contact the dealer where you

purchased this product.

Summary of Contents for TW-EA200

Page 1: ...nual from page 40 TW EA200 mallin oletusasetus on sillattu tila jossa IP osoite tulee suoraan operaattorilta tietokoneen verkkokortille TW EA500 mallin oletusasetus on tila jossa laite jakaa operaatto...

Page 2: ...Myyntipaketin sis lt 2 Takapaneeli 3 TCP IP verkkoasetukset 14 Tekniset tiedot 29 Tuetut protokollat 4 TW EA200 EA500 oletusasetukset 5 TW EA200 EA500 asetukset ja muutokset eri operaattoreille 22 USB...

Page 3: ...tteen etupaneeli Merkkivalot Toiminto SYS 6 Vilkkuu kun laite on toiminnassa ja kunnossa USB 5 USB portin merkkivalo PWR 7 Palaa kun laite on kytkettyn s hk verkkoon TW EA200 LAN nro 4 Palaa vihre n k...

Page 4: ...kaapeli Ajurit tukevat vain Windows 98 Me 2000 ja Xp versioita TW EA200 1 LAN portti RJ 45 liitin TW EA500 mallissa LAN portteja on 4 L1 L4 T h n kytket n Ethernet kaapeli joka yhdist laitteen joko v...

Page 5: ...NAT palvelu olisi k yt ss DMZ tuo t ysin avoimen yhteyden halutulta sis verkon IP osoitteelta Internettiin vaikka NAT palvelu olisi k yt ss Bridge Filtering pakettisuodatus perustuen MAC osoitteisiin...

Page 6: ...laite on sillatussa tilassa K yt Windows verkkoasetuksissa automaattista IP osoitteen hakua TW EA500 oletusasetukset Laitteen tehdasasetukset ovat seuraavat RFC 1483 Bridge reititetty asennus Modeemin...

Page 7: ...merkkivalo j palaamaan eli laite on linjalla Tarkista Windows MS DOS komentokehotteesta ett saat IP osoitteen MS DOS IPconfig Enter TW EA200 mallissa ip osoite tulee suoraan operaattorilta TW EA500 ma...

Page 8: ...CD levyll PDF ja Word muodoissa K ynnist laite kytkem ll se s hk verkkoon Kytke puhelinjohto laitteen RJ11 liittimen ja puhelinpistorasian v lille Kytke USB kaapeli vasta kun Windows ajurien SETUP EX...

Page 9: ...TW EA200 500 ADSL modeemi reititin ja palomuuri 8 Seuraa kuvien mukaista asennusta pyydett ess valitse Next seuraava Hyv ksy molemmat ajurit asennettaviksi Valitse Jatka asentamista Continue anyway...

Page 10: ...TW EA200 EA500 9 Kytke USB kaapeli modeemin ja tietokoneen v lille t ss kohdassa Valitse seuraava...

Page 11: ...TW EA200 500 ADSL modeemi reititin ja palomuuri 10 Valitse Jatka asentamista Hyv ksy Valmis...

Page 12: ...TW EA200 EA500 11 Valitse Seuraava Valitse Jatka asentamista...

Page 13: ...merkkivalo vilkkuu ja ADSL valo palaa eli laite on kytkeytynyt ADSL keskukselle Tarkista Windows MS DOS komentokehotteesta ett saat IP osoitteen MS DOS IPconfig Enter TW EA200 mallissa ip osoite tule...

Page 14: ...TW EA200 EA500 13 Kun k yt t laitetta USB liit nn n kautta niin verkkokorteissa laite n kyy TW EA200 EA500 Ethernet adapterina Kuva TW EA200 EA500 USB ajurin verkkoyhteydest XP ymp rist ss...

Page 15: ...deemi reititin ja palomuuri 14 TCP IP verkkoasetukset Windows Xp 2000 Me 98 95 NT4 Windows verkkoasetuksissa k ytet n automaattista ip osoitteen hakua Kytke tarvittaessa ko kuvakkeen ominaisuuksista X...

Page 16: ...htaan Ohjainpaneeli Control Panel in Classic View Valitse Network Connections Verkkoyhteydet Valitse Verkkoyhteydet Local Area Connection Valitse verkkoyhteys kuvakkeen ominaisuudet Local Area Connect...

Page 17: ...mi reititin ja palomuuri 16 Valitse Internet Protocol TCP IP ja valitse Properties ominaisuudet Valitse Obtain an IP address automatically ja Obtain DNS server address automatically valinnat Kuvan muk...

Page 18: ...TW EA200 EA500 17 Windows 2000 Siirry kohtaan Control Panel Valitse Network and Dial up Connections Valitse Local Area Connection Valitse Properties ominaisuudet...

Page 19: ...0 ADSL modeemi reititin ja palomuuri 18 Valitse Internet Protocol TCP IP ja sen ominaisuudet Properties Valitse Obtain an IP address automatically ja Obtain DNS server address automatically toiminnot...

Page 20: ...98 Me Siirry kohtaan Control Panel Valitse Network ja sen kohta Configuration Valitse TCP IP NE2000 Compatible tai sen verkkokortin nimi joka on listalla ja sen kohta properties Valitse Obtain an IP a...

Page 21: ...mi reititin ja palomuuri 20 Valitse DNS Configuration toiminto Valitse Disable DNS valinta ja OK Windows NT4 0 Siirry Settings Control Panel Valitse Network ja Protocol asetus Siirry TCP IP Protocol j...

Page 22: ...TW EA200 EA500 21 Valitse Obtain an IP address from a DHCP server toiminto ja OK...

Page 23: ...lityspalvelin asetus p ll Laitteen oletustunnukset ovat k ytt j admin salasana password Ohjelmoinnin aikana verkkokortin IP osoite pit olla 192 168 0 1 99 v lilt joko Ethernet tai USB aliverkonpeite 2...

Page 24: ...yll mainituista asetuksista ei laitteen asetuksia tarvitse muuttaa l kokeile mit n ylim r ist Mik li asetuksia tarvitsee muuttaa katso asetusten muutokset seuraavalta sivulta Mik li jokin menee piele...

Page 25: ...delleen k ynnistymisest b Valitaan kohdasta configuration WAN kohta Virtual Circuit 2 submit Per PVC Setting Aseta Enabled kohta asentoon NO valitse submit sek Save setting Submit Odota laitteen uudel...

Page 26: ...aattorin asetuksista ja linjan laadusta Yleens downstream on aina maksimina ja upstream vaihtelee Laitteen k ytt m n nopeuden maksimin asettaa operaattori mutta se voi olla alempikin mik li linjan laa...

Page 27: ...a palomuuri 26 IP osoitteet Alla kuva Sonera ADSL IP osoitteista kun laite on sillatussa tilassa TW EA200 laitteen oletustla ja IP osoite tulee automaattisesti Soneran DHCP palvelimelta Lis ohjeita en...

Page 28: ...in seuraavat kohdat j ljelle j v n PVC adapteriin 0 Configuration WAN asetukset Default Gateway Asiakkaan default GW Elisan ohjeesta VPI 0 VCI 100 Elisan ohjeesta Static IP asiakkaan IP osoite jokin 5...

Page 29: ...Valitse Submit ja Save config Submit tallentaa tiedot pysyv sti Lis ksi m rittele DNS asetukset Elisan ohjeen mukaisesti Selaimessa yhteydenotto portti arenanet fi Proxy asetus ei saa olla p ll www s...

Page 30: ...tym t n Takuu on 12 kk laitteen ostop iv st Takuu koskee laitteen materiaali ja valmistusvikoja Takuu todistuksena kelpaa vain laitteen myyneen liikkeen ostokuitti tai sen kopio Takuu ei kata ulkopuol...

Page 31: ...TW EA200 500 ADSL modeemi reititin ja palomuuri 30...

Page 32: ...TW EA200 EA500 31...

Page 33: ......

Page 34: ...1...

Page 35: ...TW EA200 500 ADSL modeemi reititin ja palomuuri ii TW EA200 and TW EA500 ADSL modem router firewall English manual...

Page 36: ...sword 14 3 2 2 LAN and WAN Port Addresses 14 3 3 Information from ISP 15 3 4 Configuring with Web Browser 15 3 4 1 Status 17 3 4 1 1 Status ADSL Status 17 3 4 1 1 1 Status WAN Status 18 3 4 1 1 2 Stat...

Page 37: ...3 6 5 RIP 45 3 4 3 6 6 Static Routing 46 3 4 3 6 7 MISC Configuration 47 3 4 3 6 8 Diagnostic Test 48 3 4 4 Save Config to Flash 50 CHAPTER 4 51 TROUBLESHOOTING 51 Problems Starting Up the ADSL Router...

Page 38: ...83 Classical IP over ATM RFC 1577 and PPP over Ethernet RFC 2516 resulting in a cost effective solution suitable for both full rate and G lite applications The non reliance on host PC software drivers...

Page 39: ...downstream rate of 8 Mbps Maximum upstream rate of 1 Mbps 9 Tone detection for low power mode 9 Supports splitterless ADSL implementation 9 Supports Dying Gasp z ATM Protocols 9 WAN mode support PPP o...

Page 40: ...s Translation 9 ICMP Internet Control Message Protocol z Security 9 User authentication for PPP 9 PAP Password Authentication Protocol 9 CHAP Challenge Authentication Protocol 9 Password protected sys...

Page 41: ...s the cable connections you will need to make in order to use the Router When selecting the location for the Router allow room to access the connections on the rear panel You will want to place the Ro...

Page 42: ...s LED is lit it indicates that the USB port is connected to the PC and working properly 4 EA200 has only this LAN LED LAN 1 Lit green when the LAN1 link is connected 5 EA500 has LED 4 7 LAN 2 Lit gree...

Page 43: ...n 3 1 1 Installing the USB Driver below to setup this device Through Ethernet Port The Router may be connected to any 10 100BASE T Ethernet LAN or Ethernet concentrating device Connection to an Ethern...

Page 44: ...is to configure the PC to get an IP address automatically from the router using DHCP If you encounter any problems accessing the router s web interface it may also be advisable to uninstall any kind o...

Page 45: ...or Win2k is Driver sign question must be by passed with Continue anyway selection All place where it is asked selection and Next is option then please use that one After installing the driver follow t...

Page 46: ...ring the Network Properties Configuring PC in Windows XP 1 Go to Start Control Panel in Classic View In the Control Panel double click on Network Connections 2 Double click Local Area Connection 3 In...

Page 47: ...ain an IP address automatically and the Obtain DNS server address automatically radio buttons 6 Click OK to finish the configuration Configuring PC in Windows 2000 1 Go to Start Settings Control Panel...

Page 48: ...cal Area Connection Status window click Properties 4 Select Internet Protocol TCP IP and click Properties 5 Select the Obtain an IP address automatically and the Obtain DNS server address automaticall...

Page 49: ...oose the Configuration tab 2 Select TCP IP NE2000 Compatible or the name of your Network Interface Card NIC in your PC 3 Click Properties 4 Select the IP Address tab In this page click the Obtain an I...

Page 50: ...DHCP server radio button and click OK 3 2 Software Installation Before configuring your you need to know the following default settings Web Interface Username admin Password Password LAN Device IP Se...

Page 51: ...N Port WAN Port IP address 192 168 0 254 Subnet Mask 255 255 255 0 DHCP server function Enabled TW EA200 off IP addresses for distribution to PCs 101 IP addresses continuing from 192 168 0 100 through...

Page 52: ...tiplexing Username Password and Domain Name System DNS IP address it can be automatically assigned by your ISP when you connect or be set manually RFC1483 Bridged VPI VCI VC based LLC based multiplexi...

Page 53: ...ou are now successfully logon to the TW EA 500 ADSL Router At the configuration homepage the left navigation pane where bookmarks are provided links you directly to the desired setup page including St...

Page 54: ...contains many items including device H W and S W information LAN WAN Port status and all defined interfaces It also provides useful information for users to review the status of device 3 4 1 1 Status...

Page 55: ...TW EA500 EA200 ADSL Modem Router 18 3 4 1 1 1 Status WAN Status 3 4 1 1 2 Status ATM Status...

Page 56: ...n and Configuration 19 3 4 1 2 Status LAN Status Displays the status of your Local Area Network LAN connection 3 4 1 2 1 Status TCP Status Display the status of TCP This screen will automatically refr...

Page 57: ...odem Router 20 3 4 1 3 Status PPP Displays the status of your PPP connection It will refresh every ten seconds 3 4 1 4 Status Learned MAC Table Aging Timeout Enter the time period for the router to me...

Page 58: ...d Configuration 21 3 4 1 5 Routing Table Display the current routing paths of TW EA 500 3 4 1 6 System Log Display the system logs cumulated till the present time You can trace the historical informat...

Page 59: ...r 22 3 4 1 7 Security Logs Display the information of security logs If hacker attacks your sever he will be isolated by the firewall function and the router will record related information Hence you k...

Page 60: ...his web page click the Apply button and then click the Save Config button to save all of the configuration parameters to FLASH After the router reboot you may check the Status web page to check whethe...

Page 61: ...The screens below contain settings for the WAN interface toward Internet Per VC Settings There are eight Virtual Circuits VC for you to set from VC 0 to VC 7 Before you make the settings please scroll...

Page 62: ...eway Enter the gateway address provided by your ISP MAC SPOOFING The MAC Spoofing is for solving the scenario when the ISP only recognizing the specified MAC address Service Category Select UBR or CBR...

Page 63: ...U and will not send packet with information field larger than this value MTU Maximum Transmission Unit indicates the network stack of any packet is larger than this value will be fragmented before the...

Page 64: ...Mask and DNS setting for each of your local computers Be careful not to assign the same IP address to different computers Address pool selection Auto or User Defined If select the AUTO router will as...

Page 65: ...hat someone cannot adjust your settings without your permission BLANK means there is no password Every time you change your password please record the password and keep it at a safe place Please note...

Page 66: ...network Please choose your local time zone and click Submit You will get the correct time information after you really establish a connection to Internet The current time of selected time zone will be...

Page 67: ...W EA 500 you should download or copy the firmware to your local environment first Press the Browse button to specify the path of the firmware file Then click Upgrade to start upgrading When the proced...

Page 68: ...g If for any reason you have to reset this router back to factory default settings be careful that the current settings will be lost and the settings are reset back to its default value The factory de...

Page 69: ...oot click on the Restart button 3 4 3 4 Firewall User can decide to enable this firewall function including Packet Filter Block Hacker Attack and Block WAN request features for better security control...

Page 70: ...ton to add a new packet filter rule After click next figure will appear Edit Check the Rule No you want to edit Then click the Edit button Delete Check the Rule No you want to delete Then click the De...

Page 71: ...to which IP address The easiest and safest way is that the filtered IP address is assigned to specific PC that is not allowed to access outside resource such as Internet You configure the filtered IP...

Page 72: ...f attack is not to achieve the confidential data of this network instead it aims to crush specific equipment or the entire network If this happens the users will not be able to access the network reso...

Page 73: ...TW EA500 EA200 ADSL Modem Router 36 3 4 3 4 4 Block WAN Request Check Enable if you want to exclude outside PING request from reaching on this router...

Page 74: ...ys Blcok Check this will block all browsing requests from PCs Block to specify the the time period when you want this function activated But be noted that SNTP Time Zone function must WORK Keyword Fil...

Page 75: ...as a virtual server You can set up a local server with specific port number that stands for the service e g Web 80 FTP 21 Telnet 23 SMTP 25 POP3 110 DNS 53 ECHO 7 NNTP 119 When an incoming access req...

Page 76: ...te server using the port number Or select UDP if you want to scope for the connectionless application service on the remote server using the port number Host IP Address Enter the IP address of certain...

Page 77: ...Trellis Default at Enabled Handshake Protocol Default at Autosense G dmt first You can also choose other protocols such as Autosense T1 413 first G dmt G lite T1 413 G dmt G lite Wiring Selection Def...

Page 78: ...such as www yahoo com and IP address The IP address is so hard to remember that you may just enter the friendly name www yahoo com and then the DNS will convert it to its equivalent IP address You can...

Page 79: ...Enable button to access the Dynamic DNS service You may sign up Dynamic DNS service at http www dyndns org and there you can also register domain names Host Enter one domain name you have registered...

Page 80: ...one to one For each WAN interface only one local PC IP address can be associated with each WAN interface Click the link Session Name Configuration to add the session name for WAN interface NAPT Stati...

Page 81: ...interface PVC or PPP Session for NAT session NAT allows only one entry User IP per session NAPT allows many entries User IPs per session Select Add or Delete and then press the Submit button to add or...

Page 82: ...ter 3 Installation and Configuration 45 3 4 3 6 5 RIP RIP Default at Disabled Supplier Default at True Gateway Default at False Multicast Default at False Interval seconds The default value is 30 seco...

Page 83: ...router with a LAN to LAN connection you may create a static routing on the router that is the gateway to Internet Add Click this button to add a new static routing When you click this button the next...

Page 84: ...t 80 FTP TFTP server Router can act as a FTP server DMZ DMZ Host IP Enable this and specify the DMZ Host IP to access any incoming request packets from WAN site DHCP realy DHCP Target IP Enable this a...

Page 85: ...you enter the test program all tests will run automatically to diagnose the connection status of the device Checking LAN Connection Testing Ethernet LAN connection This test passes if the Ethernet LA...

Page 86: ...5 module is loaded correctly in your DSL modem If this test returns FAIL an internal error has occurred This test returns SKIPPED if the DSL synchronization does not return PASS Test PPPoE connection...

Page 87: ...dress make sure the IP address is the correct one assigned by your service provider This test returns SKIPPED if Ethernet connect to AAL5 test does not return PASS Test Internet connection This test r...

Page 88: ...tion of the PVC connection failed Ensure that the cable is connected properly from the ADSL port to the wall jack The ADSL SYN LED on the front panel of the ADSL Router should be on Check that your VP...

Page 89: ...ct to ISP Check section 3 4 1 Status to verify the line and connection status APPENDIX A Product Support Most problems can be solved by referring to the Troubleshooting section of this manual If you c...

Page 90: ...53...

Page 91: ...TW EA500 EA200 ADSL Modem Router 54...

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