Teledyne TIENet 310 Ex Installation And Operation Manual Download Page 41

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Warranty

Teledyne Isco One Year Limited Factory Service Warranty*

This warranty exclusively covers Teledyne

Isco

instruments, providing a one-year limited warranty
covering parts and labor.
Any instrument that fails during the warranty period due to
faulty parts or workmanship will be repaired at the factory
at no charge to the customer. Teledyne Isco’s exclusive
liability is limited to repair or replacement of defective
instruments. Teledyne Isco is not liable for consequential
damages.
Teledyne Isco will pay surface transportation charges both
ways within the 48 contiguous United States if

the

instrument proves to be defective within 30 days of
shipment. Throughout the remainder of the warranty period,
the customer will pay to return the instrument to Teledyne
Isco and Teledyne Isco will pay surface transportation to
return the repaired instrument to the customer. Teledyne
Isco will not pay air freight or customer’s packing and
crating charges. This warranty does not cover loss, damage,
or defects resulting from transportation between

the

customer’s facility and the repair facility.

The warranty for any instrument is the one in effect on date
of shipment. The warranty period begins on the shipping
date, unless Teledyne Isco agrees in writing to a different
date.
Excluded from this warranty are normal wear; expendable
items such as desiccant, pH sensors, charts, ribbon, lamps,
tubing, and glassware; fittings and wetted parts of valves;
check valves, pistons, piston seals, wash seals, cylinders,
pulse damper diaphragms, inlet lines and filter elements;
and damage due to corrosion, misuse, accident, or lack of
proper

installation or

maintenance. This warranty does not

cover products not sold

under

the

Teledyne

Isco

trademark or for which any other warranty is specifically
stated.
No item may be returned for warranty service without a
return authorization number (RMA) issued by Teledyne
Isco.

This warranty is expressly in lieu of all other warranties
and obligations and Teledyne Isco specifically disclaims
any warranty of merchantability or fitness for

particular purpose.

The warrantor is Teledyne Isco, 4700 Superior, Lincoln, NE
68504, U.S.A.

*This warranty applies to the USA and countries where Teledyne Isco does not have an authorized dealer.
Customers in countries outside the USA, where Teledyne Isco has an authorized dealer, should contact
their Teledyne Isco dealer for warranty service.

Problems can o f t e n be diagnosed and corrected without returning the instrument to the
factory. Before returning any instrument for repair, please contact the Teledyne Isco Service
Department for instructions and to obtain a return material authorization number (RMA).

Instruments needing factory repair should be packed carefully and shipped to the attention of
the service department. Small, non-fragile items can be sent by insured parcel post.

PLEASE

WRITE THE RMA NUMBER ON THE OUTSIDE OF THE SHIPPING CONTAINER

and

enclose a note explaining the problem.

Shipping Address:

Teledyne Isco - Attention Repair Service
4700 Superior Street
Lincoln, NE 68504 USA

Mailing Address:

Teledyne Isco
PO Box 82531

Lincoln, NE 68501 USA

Phone:

Repair service:

(800) 775-2965 (lab instruments)
(866) 298-6174 (samplers & flow meters)