Troubleshooting
TLA 704 Color Portable Mainframe Service Manual
6–45
QAPlus/WIN.
If the portable mainframe passes all the BIOS tests, the primary tree
calls for you to run QAPlus/WIN. QAPlus/WIN is a comprehensive software
application to check and verify the operation of the PC hardware in the portable
mainframe. To run QAPlus/Win, you must have either a working keyboard or a
working mouse or other pointing device and have Windows 95 running. Repair
or replace any failed component identified by QAPlus/WIN.
CAUTION.
Before running the QAPlus/WIN tests, be aware of the following
problems and workarounds.
H
The QAPlus/WIN discrete memory test fails if the computer being tested
contains more than 16 megabytes of RAM.
If your computer contains more than 16 megabytes of RAM, do not run the
memory test from the Memory icon. Use the Run Quick Test item from the
Tests menu instead, or use the Quick Test icon in the QAPlus/WIN title box.
H
The QAPlus/WIN hard drive test may report an incorrect number of tracks
and cylinders for your hard drive.
This is an internal mapping problem, but has no effect on the results of the
test. Bad sectors on your hard drive are still found and marked.
H
The installation program for QAPlus/WIN stalls at the end of installation.
To continue after the installation stalls, press CTRL-ALT-DEL, highlight the
QAPlus/WIN installation program, and then click on End Task.
H
The QAPlus/WIN keyboard test does not respond correctly to keys used by
Windows 95.
Keyboards made for use with Windows 95 contain two or three keys specific
to that operating system. These are usually located on either side of the space
bar. QAPlus/WIN does not “trap” these keys when performing the keyboard
test. Do not press them.
NOTE
. To run QAPlus/WIN you must have either a working keyboard or a
working mouse (or other pointing device) and Windows 95 running.
To run the QAPlus/WIN diagnostics, do the following steps:
1. Turn off all other applications.
2. Click on START in the tool bar.
3. Select Programs from the Start menu.
4. Select Qaplusw.exe.
Summary of Contents for TLA 704
Page 13: ...Service Safety viii TLA 704 Color Portable Mainframe Service Manual...
Page 17: ...Preface xii TLA 704 Color Portable Mainframe Service Manual...
Page 21: ...Introduction xvi TLA 704 Color Portable Mainframe Service Manual...
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Page 48: ...Theory of Operation 3 4 TLA 704 Color Portable Mainframe Service Manual...
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Page 51: ...Performance Verification 4 2 TLA 704 Color Portable Mainframe Service Manual...
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Page 54: ...Adjustment Procedures 5 2 TLA 704 Color Portable Mainframe Service Manual...
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Page 59: ...Maintenance 6 4 TLA 704 Color Portable Mainframe Service Manual...
Page 93: ...Removal and Installation Procedures 6 38 TLA 704 Color Portable Mainframe Service Manual...
Page 113: ...Repackaging Instructions 6 58 TLA 704 Color Portable Mainframe Service Manual...
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Page 119: ...Electrical Parts List 8 2 TLA 704 Color Portable Mainframe Service Manual...
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Page 141: ...Replaceable Parts List 10 18 TLA 704 Color Portable Mainframe Service Manual...
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