6
Phaser 850 Color Printer
From a PC or workstation 106
Troubleshooting Phaser 850 Printers 107
Useful tools 107
Printer CD-ROM 107
Windows driver help system 107
Color Connection 107
Printer’s front panel 107
Internal printer pages 108
PhaserLink™ Software 108
Tektronix web site 108
TekSMART™ Knowledge Base 108
Other online services 108
Front panel messages 109
Problems with automatic two-sided printing 113
Problems printing on labels 114
Labels are printed on the wrong side 114
Printing labels from Microsoft Word 114
Print Quality Problems 115
Printing problems 117
Preventing media jams 118
Turning the Startup Page on or off 119
From the printer’s front panel 119
From PhaserLink Printer Management software
119
From utility files 119
Protected mode for the front panel menu 120
Turning Sys/Start Job execution on or off 121
Using the front panel 121
Using utility files 121
Cleaning Phaser 850 Printers 122
Selecting the source for cleaning pages 122
Cleaning supplies 122
Light stripes on prints 123