Advanced Features and Troubleshooting Manual
117
Troubleshooting Phaser 850 Printers
Printing problems
The printer times out when connected to a parallel port
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Windows users: To change the timeout for transmission retry, refer to the Microsoft
Online Help for instructions.
Part of the image is missing or image is clipped
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For more details on page sizes, print areas, and margins, refer to User Guide.
To maximize the image area, you may have to adjust the margins in your application
software.
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In your application, check the setting for
Image Size
.
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Make sure you have selected the correct paper size in the printer driver.
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Make sure you have selected Page Setup after changing printers.
You have problems printing from a specific application
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Get information and tips on printing from specific applications (such as QuarkXPress
and PageMaker) from the Tektronix Color Printer web site.
Fonts print incorrectly in Windows
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If you have downloaded fonts to your printer, or stored additional fonts on the
internal hard drive, you may need to reinstall the fonts.
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If you are using PostScript fonts, make sure ATM (Adobe Type Manager) is installed
and configured properly. ATM software is shipped with your printer.
Text prints in Courier font
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The font you have specified is not available. The printer has 136 resident fonts.
Other fonts must be set up from the printer driver to print with each job.
