Advanced Features and Troubleshooting Manual
109
Troubleshooting Phaser 850 Printers
Front panel messages
Power indicator is blinking
Possible Causes
Solution
The printer is receiving, processing or printing
a job.
Wait for the job to be completed or cancel
the job.
You have entered the menu in the front panel.
Exit the menu.
Warm-up sequence has not finished.
Wait until the printer displays Ready to Print.
Power indicator is off
Possible Causes
Solution
The printer is turned off, is not ready, is
disabled, or has detected an error.
■
Make sure that the printer is plugged in and
turned on.
■
Do not plug the printer’s power cord into a
power strip; use a wall outlet.
Error indicator is blinking
Possible Causes
Solution
The printer is stopped because it detected an
error or condition requiring user intervention,
such as an open door or a media jam.
■
Correct the condition reported by the front
panel (for example, close the door or clear the
media jam).
■
Press the
Help
button to access information on
the error condition.
■
Turn the printer off and unplug the power
cord for 1 minute. Then plug in the power
cord and turn on the printer.
■
If the problem is an error that is not
user-correctable, contact Customer Support.
Returns to Ready to Print without any intervention
Possible Causes
Solution
Front-panel timeout: If no activity occurs in
2 minutes, the front panel returns to
Ready to Print.
Scroll to
Menu
and press
Select
to re-enter
the menu.