TEFAL OptiGrill XL, Instructions For Use Manual

Page: 42 / 244

42
Troubleshooting guide
Problem Cause Solution
Button lit
+ Solid
green indicator light
+ Button flashing
+
Button
flashing
• S w i t c h i n g o n t h e
appliance or starting
an automatic cooking
cycle with food between
plates and without
preheating(manual
mode is automatically
activated).
• 2 possible options:
– Choose the temperature setting by
pressing the button and then
press
OK
. Allow to cook, but you
must monitor the cooking (manual
mode).
– stop the appliance, remove the
food, close the appliance properly,
re-program the appliance and wait
until end of preheating.
The appliance stops during the cycle of
pre-heating or cooking.
• The appliance has been
kept open for too long
while cooking.
• The appliance has been
idle too long after the
end of warm up or keep
warm.
• Disconnect the appliance from the
outlet and leave for 2-3 mins., restart
the process. The next time you use the
appliance, make sure you open and
close it quick for best cooking results. If
the problem occurs again contact your
local Tefal customer service.
Flashing
white indicator light.
+
/ / / button
flashing
+
Dis continue bip
• Appliance failure.
• Appliance stored or
used in a room that is
too cold.
• Disconnect and reconnect your
appliance and immediately restart a
preheat cycle. If the problem persists,
contact your Customer Service.
The appliance no longer beeps.
After the preheating, I have put my food
on the grill but the indicator stays on
PURPLE and the cooking cycle does
not start.
• Your food is thicker than
4 cm.
• Food must not be thicker than 4 cm.
• You have not completely
opened the grill to place
the food.
• Completely open the grill then close it.
• Not sensing the food.
The food thickness too
thin, "OK" is flashing.
• Confirm the start of the cooking by
pressing the button.
The appliance will activate in manual
mode
+ The indicator light will blink red.
• Preheating time was cut
short.
• Monitor the cooking periodically
(for use in manual mode).
Or
• Stop the grill, remove food, close the
grill, select the new cooking programme
you wish to use and wait for the
preheating cycle to finish.
Flashing white
+
button
flashing
+
Continuous bip
• Appliance failure • Unplug the product and contact your
customer service.
Tip, especially for meat: the cooking results on the preset programs may vary depending on origin, cut and quality of
the food being cooked, the programs have been set and tested for good quality food.
Similarly, the thickness of the meat has to be taken into account during cooking; you cannot cook food that is thicker
than 4 cm.