18
If you have any further problems or queries please contact the Customer
Relations Helpline - see details at the end of this leaflet.
The Press & Steam
accessory detaches
while in use.
The Press & Steam
accessory was not locked
correctly in the hook.
Make sure the Press & Steam accessory
handle is firmly locked in the hook. It should
not be moving horizontally or vertically.
Make sure the 3 segments of the pole are
fully extended and that the 2 clips are firmly
locked.
The hose makes a
gurgling noise.
You are using the steam
head in a position close
to the ground and some
condensation occurs in
the hose.
Raise the hose frequently during use and
adjust the pole to its maximum height in
order to avoid the formation of
condensation.
Water is overflowing
from water tank.
You are using the steam
head in a position close
to the ground and some
condensation occurs in
the hose.
Raise the hose frequently during use and
adjust the pole to its maximum height in
order to avoid the formation of
condensation.
The orange "Anti calc"
light is flashing.
You did not press the "Anti
calc" restart button after
your descaling operation.
Press the "Anti calc" restart button located
on the control panel.
Steam escapes from
the "Anti calc" cap.
The "Anti calc" cap has not
been tightened correctly.
Tighten the "Anti calc" cap after having let
the appliance cool down for 2 hours.
The "Anti calc" cap is
damaged.
Contact an Approved Service Centre (see
contact information at the end of this page).
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