Techpro TRIDVR-PRE32C Prime Series User Manual Download Page 167

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User Manual of Digital Video Recorder

167

12.1

Viewing System Information

Steps:

Enter the System Information interface.

Menu > Maintenance > System Info

You can click the

Device Info

Camera

Record

Alarm

Network

and

HDD

tabs to view the system

information of the device.

Figure 12. 1

System Information Interface

This alarm information is not available for the 4/8/16ch 720P series.

12.2

Searching and Exporting Log Files

Purpose:

The operation, alarm, exception and information of the DVR can be stored in log files, which can be viewed and

exported at any time.

Steps:

Enter the Log Search interface.

Menu > Maintenance > Log Search

Figure 12. 2

Log Search Interface

Summary of Contents for TRIDVR-PRE32C Prime Series

Page 1: ...2yr Warranty 1080p Resolution Prime Series Tribrid User s Manual Motion Activated Recording PTZ Control View From Anywhere TRIDVR PRE32C...

Page 2: ...nce that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized Europe...

Page 3: ...is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the DVR in conjunction with an UP...

Page 4: ...inition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI tec...

Page 5: ...res in this manual are for reference only This manual is applicable toTurbo HD DVR Some function is only for certain models check the specification for whether it supports the function This product ha...

Page 6: ...ected live view channel can be shielded Motion detection video tampering detection video exception alarm video loss alarm and VCA alarm functions Privacy mask Several PTZ protocols supported PTZ prese...

Page 7: ...ut Alarm for video loss motion detection video tampering abnormal signal video input recording resolution mismatch illegal login network disconnected IP confliction record exception HDD error and HDD...

Page 8: ...parameters setup remote import export of device parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote locking and unlocking of control panel and...

Page 9: ...38 3 2 1 Front Panel Operation 38 3 2 2 Using the Mouse in Live View 39 3 2 3 Main Aux Output Switching 40 3 2 4 Quick Setting Toolbar in Live View Mode 40 3 3 Channel zero Encoding 42 3 4 Adjusting L...

Page 10: ...tal Zoom 93 6 2 3 Reverse Playback of Multi channel 93 Chapter 7 Backup 95 7 1 Backing up Record Files 96 7 1 1 Backing up by Normal Video Search 96 7 1 2 Backing up by Event Search 99 7 1 3 Backing u...

Page 11: ...tion 159 10 8 Detecting Bad Sector 160 10 9 Configuring HDD Error Alarms 161 Chapter 11 Camera Settings 162 11 1 Configuring OSD Settings 163 11 2 Configuring Privacy Mask 164 11 3 Configuring Video P...

Page 12: ...User Manual of Digital Video Recorder 12 Glossary 184 Troubleshooting 185...

Page 13: ...User Manual of Digital Video Recorder 13 Chapter 1 Introduction...

Page 14: ...us record files In Live View mode these buttons can be used to cycle through channels In PTZ control mode it can control the movement of the PTZ camera ENTER The ENTER button is used to confirm select...

Page 15: ...recorded video of next previous day in Playback by Normal Video Search the Left Right button can be used to select the next previous recorded file In Live View mode the directional buttons can be use...

Page 16: ...mouse or USB flash memory devices 4 DVD R W Slot for DVD R W 5 ALARM Alarm indicator turns red when a sensor alarm is detected READY Ready indicator is normally blue indicating that the DVR is functio...

Page 17: ...zoom out the PTZ camera PREV FOCUS Switch between single screen and multi screen mode In PTZ Control mode it is used to adjust the focus in conjunction with the A FOCUS button PTZ IRIS Enter the PTZ C...

Page 18: ...be installed before operation Figure 1 4 Remote Control The keys on the remote control closely resemble the ones found on the front panel Refer to Table 1 3 they include Table 1 3 Description of the I...

Page 19: ...button on front panel Troubleshooting Remote Control Make sure you have install batteries properly in the remote control And you have to aim the remote control at the IR receiver in the front panel I...

Page 20: ...t from your provider The operation of the mouse Table 1 4 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Sel...

Page 21: ...Description Figure 1 5 Soft Keyboard Description of the buttons on the soft keyboard Table 1 5 Description of the Soft Keyboard Icons Icons Description Icons Description English Capital English Numbe...

Page 22: ...tor 4 VGA DB15 connector for VGA output Display local video output and menu 5 HDMI HDMI video output connector 6 USB Port Universal Serial Bus USB port for additional devices 7 Network Interface Conne...

Page 23: ...and menu 7 AUDIO OUT RCA connector 8 Network Interface Connector for network 9 RS 485 Interface Connector for RS 485 devices T and T pins connect to R and R pins of PTZ receiver respectively D D pin...

Page 24: ...User Manual of Digital Video Recorder 24 Chapter 2 Getting Started...

Page 25: ...rear panel and the Power indicator LED should turn on indicating that the unit begins to start up 3 After startup the Power indicator LED remains on Shutting down the DVR Steps There are two proper w...

Page 26: ...r shutting down and the POWER indicator turns red you can turn on the device by pressing the POWER button on the remote control Rebooting the DVR While in the Shutdown menu Figure 2 1 you can also reb...

Page 27: ...demand Figure 2 3 Language Selection 2 The Setup Wizard can walk you through some important settings of the DVR If you do not want to use the Setup Wizard at this time click the Cancel button You can...

Page 28: ...void safety problem 5 To change the admin password check the New Admin Password checkbox Enter the new password and confirm the password in the given fields 6 Click the Next button to enter the date a...

Page 29: ...rk fault tolerance and 1 self adaptive 10M 100M 1000M network interface for other models 8 Click Next button after you having configured the network parameters which will take you to the Advanced Netw...

Page 30: ...the Init button Initialization will remove all the data saved in the HDD 12 Click Next button to enter the Record Settings window as shown in Figure 2 10 Figure 2 10 Record Settings 13 Click Copy to...

Page 31: ...is valid and correct For detailed checking and configuring of the network please see Chapter 9 1 9 3and 9 4 Please refer to the Specifications of Quick Start Guide for number of connectable network ca...

Page 32: ...Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is connected The camera is disconnected you can click the icon to get the exception information of camera De...

Page 33: ...Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is connected you can click the icon to get the live view of the camera The camera is disconnecte...

Page 34: ...IP cameras Steps 1 Click the icon to edit the parameters you can edit the IP address protocol and other parameters Figure 2 17 Edit the Parameters Channel Port If the connected device is an encoding...

Page 35: ...5 Figure 2 18 Network Configuration of the Camera 2 You can edit the network information and the password of the camera Figure 2 19 Password Configuration of the Camera 3 Click Apply to save the setti...

Page 36: ...User Manual of Digital Video Recorder 36 Chapter 3 Live View...

Page 37: ...the live view mode there are icons at the right top of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or wh...

Page 38: ...output cannot do any operation and you can do some basic operation on the live view mode for the Aux output 720P models do not support Aux Main output switch The priority level for the main and aux ou...

Page 39: ...nels Normal Record and Motion Detection Recording are selectable from the dropdown list Add IP Camera A shortcut to enter the IP camera management interface For HDVR series only Quick Set Output Mode...

Page 40: ...sage box click Yes to restart the device to enable the CVBS output or HDMI2 as the main output You can select the Menu Output Mode under Menu Configuration More Settings to Auto or HDMI 1 VGA and then...

Page 41: ...dard for general lighting conditions default Indoor the image is relatively smoother Dim Light the image is smoother than the other two modes Outdoor the image is relatively clearer and sharper The de...

Page 42: ...cting the image quality channel zero encoding is supported as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figur...

Page 43: ...o configure the settings for Outputs include HDMI VGA and CVBS depends on the model Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between...

Page 44: ...camera name in the camera list you would like to display Setting an X means the window will not display any camera 3 You can also click to start live view of all channels in order and click to stop l...

Page 45: ...anual Manual Video Quality Diagnostics Figure 3 9 Video Quality Diagnostics 2 Check the checkboxes to select the channels for diagnostics 3 Click the button Diagnose and the results will be displayed...

Page 46: ...Logout Purpose After logging out the monitor turns to the live view mode and if you want to do some operation you need to enter user name and password to log in again Steps 1 Enter the Shutdown menu...

Page 47: ...User Manual of Digital Video Recorder 47 Chapter 4 PTZ Controls...

Page 48: ...before you control the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Choose the camera for PTZ setting in the Camera dropdown list 3 Click the RS 485 Se...

Page 49: ...TZ protocol to HDCAM C Coaxitron Make sure the protocol selected here is supported by the connected camera dome When the Coaxitron protocol is selected all the other parameters like the baud rate data...

Page 50: ...e the directional button to wheel the camera to the location where you want to set preset and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the pre...

Page 51: ...ld 5 Click the Call Preset button to call it When the Coaxitron camera dome connected and the PTZ protocol is selected to HDCAM C Coaxitron you can call the preset 95 to enter the menu of the connecte...

Page 52: ...The Speed defines the speed at which the PTZ will move from one key point to the next 5 Click the Add button to add the next key point to the patrol or you can click the OK button to save the key poin...

Page 53: ...Customizing Patterns Purpose Patterns can be set by recording the movement of the PTZ You can call the pattern to make the PTZ movement according to the predefined path Steps 1 Enter the PTZ Control...

Page 54: ...ng bar or select the PTZ option in the right click menu to show the PTZ control panel 2 Click the button to show the general settings of the PTZ control Figure 4 9 PTZ Panel General 3 Click the Call P...

Page 55: ...ngle from the left limit to the right limit should be no more than 180 4 2 8 Calling Linear Scan Purpose Follow the procedure to call the linear scan in the predefined scan range Steps 1 Click the but...

Page 56: ...he quick setting bar to enter the PTZ setting menu in live view mode 2 Click the button to show the one touch function of the PTZ control Figure 4 12 PTZ Panel One touch 3 There are 3 one touch park t...

Page 57: ...e In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this ca...

Page 58: ...User Manual of Digital Video Recorder 58 Chapter 5 Recording Settings...

Page 59: ...e of the HDD 1 Whether the HDD mode is Quota please set the maximum record capacity For detailed information see Chapter 10 5 Configuring Quota Mode 2 If the HDD mode is Group you should set the HDD g...

Page 60: ...ile to be kept in the HDD if the deadline is reached the file will be deleted You can set the expired time to 0 and then the file will not be deleted The actual keeping time for the file should be det...

Page 61: ...rs for sub stream 1 Select the Substream tab Figure 5 5 Sub stream Encoding 2 Select a camera in the camera dropdown list 3 Configure the parameters 4 Click Apply to save the settings 5 Optional If th...

Page 62: ...d recording types Purpose Set the record schedule and then the camera will automatically start stop recording according to the configured schedule Steps 1 Enter the Record Schedule interface Menu Reco...

Page 63: ...nd time Figure 5 8 Edit Schedule Set Time Period Up to 8 periods can be configured for each day And the time periods cannot be overlapped with each other Repeat the above steps 1 4 to schedule recordi...

Page 64: ...in the figure below Figure 5 11 Descriptions of the Color Icons 2 Click and drag the mouse on the schedule 3 Click on the other area except for the schedule table to finish and exit the drawing You ca...

Page 65: ...audio warning notifying the surveillance center sending email and so on Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 5 12 Motion Detection 2 Configure Motion Detection 1 Choo...

Page 66: ...ou want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Configure the schedule Please r...

Page 67: ...1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 15 Alarm Settings 2 Click the Alarm Input tab Figure 5 16 Alarm Settings Alarm Input 1 Select Alarm Input number and configure al...

Page 68: ...vel menu Repeat the above steps to configure other alarm input parameters If the setting can also be applied to other alarm inputs click Copy and choose the alarm input number Figure 5 18 Copy Alarm I...

Page 69: ...0P models Steps 1 Enter the VCA settings interface and select a camera for the VCA settings Menu Camera VCA Figure 5 19 VCA Settings 2 Configure the detection rules for VCA events For details see the...

Page 70: ...inking function is only available for the VCA settings of IP cameras 4 Enter Record Schedule settings interface Menu Record Schedule Record Schedule and then set VCA as the record type For details see...

Page 71: ...Manual settings interface Menu Manual Figure 5 21 Manual Record 2 Enable manual record Click the status icon before camera number to change it to Or click the status icon of Analog to enable manual r...

Page 72: ...Record 2 Choose Holiday on the left bar Figure 5 22 Holiday Settings 3 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 23 Edit Holiday Settings 2 Check the checkbox of Enabl...

Page 73: ...line of Holiday Figure 5 24 Edit Schedule Holiday Up to 8 periods can be configured for each day And the time periods cannot be overlapped each other In the time table of the channel both holiday sche...

Page 74: ...e you set the HDD property to Redundant For detailed information please refer to Chapter 10 4 Managing HDD Group There should be at least another HDD which is in Read Write status Steps 1 Enter HDD In...

Page 75: ...coding Parameters 2 Select Camera you want to configure 3 Check the checkbox of Redundant Record 4 Click Apply to save settings If the encoding parameters can also be used to other channels click Copy...

Page 76: ...er editing interface 4 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configur...

Page 77: ...investigate by checking the checkbox to 3 Configure the record type file type start time and end time 4 Click Search to show the results Figure 5 30 Export Search Result 5 Protect the record files 1 F...

Page 78: ...l Editing 3 Set the HDD to Read only 4 Click OK to save settings and back to the upper level menu You cannot save any files in a Read only HDD If you want to save files in the HDD change the property...

Page 79: ...User Manual of Digital Video Recorder 79 Chapter 6 Playback...

Page 80: ...is supported OPTION 1 Choose a channel in live view mode using the mouse and click the button in the quick setting toolbar Only record files recorded during the last five minutes on this channel will...

Page 81: ...files of the channel under single screen live view mode Under multi screen live view mode the recorded files of the top left channel will be played back For the models with front panel pressing numeri...

Page 82: ...ton Operation Button Operation Mute Audio on Start Stop clipping Save clip s Add default tag Add customized tag Tag management Digital Zoom Pause Play Reverse Stop 30s backward 30s forward Previous da...

Page 83: ...The toolbar in the bottom part of Playback interface can be used to control playing process Please refer to Chapter 6 1 1 Playing Back by Channel for the playback interface and toolbar description 6 1...

Page 84: ...e search interface If there is only one channel triggered clicking button takes you to Full screen Playback interface of this channel If several channels are triggered clicking button takes you to the...

Page 85: ...back from 9 59 55 Post play The time you set to play back after the event For example when an alarm triggered the recording ends at 11 00 if you set the post play time as 5 seconds the video plays ba...

Page 86: ...n of a certain time point during playback You are also allowed to use video tag s to search for record files and position time point Before playing back by tag 1 Enter Playback interface Menu Playback...

Page 87: ...ce 2 Choose channels edit start time and end time and then click Search to enter Search Result interface You can enter keyword in the textbox to search the tag on your command Figure 6 12 Video Search...

Page 88: ...ave clip s Add default tag Add customized tag Tag management Digital Zoom 30s backward Pause Play Reverse Stop 30s forward Previous tag Slow forward Fast forward Process bar Next tag Scaling up down t...

Page 89: ...endar and click the button to play 3 Click the on the toolbar to enter Smart Search mode The smart search toolbar appears at the bottom of the screen Figure 6 15 Draw Area for Smart Search 4 Click and...

Page 90: ...e bar represents normal recording manual or schedule represents event recording represents smart search recording Table 6 4 Detailed Explanation of Smart Playback Button Operation Button Operation But...

Page 91: ...ype and click Search button Figure 6 18 Result of System Log Search 3 Choose a log with record file and click button to enter Playback interface If there is no record file at the time point of the log...

Page 92: ...ok up and play back files in the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the rig...

Page 93: ...e frame It is also feasible to use button in toolbar Using the front panel if supported Press the button to set the speed to Single frame One click on the playback screen or press button on the front...

Page 94: ...th 1920 1080 resolution simultaneous reverse playback is supported Steps 1 Enter Playback interface Menu Playback 2 Check more than one checkboxes to select multiple channels and click to select a dat...

Page 95: ...User Manual of Digital Video Recorder 95 Chapter 7 Backup...

Page 96: ...drives USB HDDs and USB writer Steps 1 Enter Export interface Menu Export Normal Figure 7 1 Normal Export Interface 2 Set search condition and click Search button to enter the search result interface...

Page 97: ...icking the Format button Figure 7 3 Export by Normal Video Search using USB Flash Drive Figure 7 4 Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files...

Page 98: ...interface Menu Export Normal Set search condition and click Search button to enter the search result interface 3 Select record files you want to back up Click button to play the record file if you wan...

Page 99: ...and click button to check it The Player player exe will be exported automatically during record file export Figure 7 7 Checkup of Export Result Using eSATA HDD 7 1 2 Backing up by Event Search Purpose...

Page 100: ...Search for Backup 3 Select record files to export 1 Select an alarm input in the list and click Quick Export button to enter Export interface 2 Clicking Details button will take you to the interface w...

Page 101: ...Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 7 11 Export by Event Using USB Flash Drive Stay in the Export...

Page 102: ...deo clips to export directly during Playback using USB devices such as USB flash drives USB HDDs and USB writers Steps 1 Enter Playback interface Please refer to Chapter 6 Playback Figure 7 13 Interfa...

Page 103: ...not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB devices by clicking the Format button Figure 7 15 Export Video Clips Using USB Fla...

Page 104: ...e video clips and enter Export interface or click No to quit without saving video clips 7 Check backup result The Player player exe will be exported automatically during record file export Figure 7 17...

Page 105: ...n to enter Search Result interface At least one channel shall be selected Figure 7 18 Normal Video Search for Backup 2 Select record files you want to back up Click Export button to enter Export inter...

Page 106: ...tton to play it Click Format button to format the backup device If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Management of...

Page 107: ...User Manual of Digital Video Recorder 107 Chapter 8 Alarm Settings...

Page 108: ...sensitivity bar to set sensitivity Click to set alarm response actions Figure 8 2 Set Detection Area and Sensitivity 3 Click Trigger Channel tab and select one or more channels which will start to re...

Page 109: ...s of motion alarm please refer to Chapter 8 8 Setting Alarm Response Actions Repeat the above steps to set up arming schedule of other days of a week Click the OK button to complete the motion detecti...

Page 110: ...tatus Interface of System Configuration 2 Set the handling method of the selected alarm input Check the Setting checkbox and click button to set its alarm response actions Figure 8 6 Alarm Input Setti...

Page 111: ...schedule to other days 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click the OK button to complete the settings of the alarm input Pleas...

Page 112: ...User Manual of Digital Video Recorder 112 Figure 8 9 Copy Settings of Alarm Input...

Page 113: ...ideo Loss Alarm Click button to set up handling method of video loss 3 Set arming schedule of the channel Select Arming Schedule tab to set the channel s arming schedule Choose one day of a week and u...

Page 114: ...arm response action of video loss please refer to Chapter 8 8 Setting Alarm Response Actions 5 Click the OK button to complete the video loss settings of the channel Repeat the above steps to finish s...

Page 115: ...box of Enable Video Tampering 3 Drag the sensitivity bar and choose a proper sensitivity level 4 Click to set handling method of video tampering Set arming schedule and alarm response actions of the c...

Page 116: ...days of a week You can also use Copy button to copy an arming schedule to other days 4 Click the OK button to complete the video tampering settings of the channel Repeat the above steps to finish set...

Page 117: ...nction Figure 8 14 VCA Alarm Setting Interface 2 Select the analog camera to configure the VCA 3 Select the detection type to Line Crossing Detection or Intrusion Detection Line Crossing Detection Thi...

Page 118: ...h day Click Apply to save the settings Time periods shall not be repeated or overlapped Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an...

Page 119: ...e settings Task2 Configure the Intrusion Detection 1 Select the intrusion region from the drop down list Up to 4 regions are selectable 2 Select the sensitivity of the intrusion detection to 1 100 3 S...

Page 120: ...triggered 5 Click and draw a quadrilateral or click to draw the full screen in the preview window for the selected intrusion region You can use the to clear the existing region and re draw it 6 Repea...

Page 121: ...e threshold you set the harder the exception will be detected 4 Click to set handling method of video tampering Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule ta...

Page 122: ...the recording resolution Record Exception No space for saving recorded files Steps 1 Enter Exceptions interface and handle various exceptions Menu Configuration Exceptions 4 8 16ch 720P Series Other...

Page 123: ...User Manual of Digital Video Recorder 123 Figure 8 22 Detailed Event 3 Set the alarm linkage actions For details see Chapter 8 8 Setting Alarm Response Actions 4 Click Apply to save the settings...

Page 124: ...ce Audible Warning Trigger an audible beep when an alarm is detected Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs The alarm host refers to th...

Page 125: ...be set within each day Time periods shall not be repeated or overlapped Figure 8 24 Set Arming Schedule of Alarm Output 3 Repeat the above steps to set arming schedule of other days of a week You can...

Page 126: ...l time of an alarm output the alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu...

Page 127: ...User Manual of Digital Video Recorder 127 Chapter 9 Network Settings...

Page 128: ...f adaptive 10M 100M 1000M network interfaces for 2U 1080Pseries and three working modes are configurable multi address load balance network fault tolerance and 1 self adaptive 10M 100M 1000M network i...

Page 129: ...select LAN1 or LAN2 in the NIC type field for parameter settings You can select one NIC card as default route And then the system is connecting with the extranet the data will be forwarded through the...

Page 130: ...P2P checkbox to activate this feature 4 If required check the Enable Stream Encryption checkbox to encrypt the video stream 5 Enter the verification code of the device The verification code consists...

Page 131: ...LEDDNS IPServer Enter Server Address for IPServer Figure 9 4 IPServer Settings Interface DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the DVR Domain Name text field enter the d...

Page 132: ...registered in the SIMPLEDDNS server or define a new device domain name If a new alias of the device domain name is defined in the DVR it will replace the old one registered on the server You can regi...

Page 133: ...er and cannot end with or space The length range is 6 64 Access the Device via Web Browser or Client Software After having successfully registered the device on the SIMPLEDDNS server you can access yo...

Page 134: ...ver Address www simpleddns com Device Domain Name It refers to the Device Domain Name on the device or the Device Name on the SIMPLEDDNS server you created User Name Enter the user name of the device...

Page 135: ...TP Settings interface Figure 9 13 NTP Settings Interface 3 Check the Enable NTP checkbox to enable this feature 4 Configure the following NTP settings Interval Time interval between the two synchroniz...

Page 136: ...ion message to the surveillance center 9 2 5 Configuring NAT Purpose Universal Plug and Play UPnP can permit the device seamlessly discover the presence of other network devices on the network and est...

Page 137: ...you can edit the external port on your demand by clicking to activate the External Port Settings dialog box Steps 1 Click to activate the External Port Settings dialog box Configure the external port...

Page 138: ...ent or exception message to the host when an alarm is triggered The remote alarm host must have the CMS Client Management System software installed The Alarm Host IP refers to the IP address of the re...

Page 139: ...lick the Apply button to save and exit the interface 9 2 7 Configuring HTTPS Port Purpose HTTPS provides authentication of the web site and associated web server that one is communicating with which p...

Page 140: ...horized certificate 1 Click the Create button to create the certificate request 2 Download the certificate request and submit it to the trusted certificate authority for signature 3 After receiving th...

Page 141: ...following Email settings Enable Server Authentication optional Check the checkbox to enable the server authentication feature User Name The user account of sender s Email for SMTP server authenticatio...

Page 142: ...User Manual of Digital Video Recorder 142 5 You can click the Test button to test whether your Email settings work The corresponding Attention message box pops up Figure 9 26 Email Testing Attention...

Page 143: ...in real time information of DVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 9 27 Network Traffic Interface 2 Yo...

Page 144: ...text field of Destination Address 5 Click the Test button to start testing network delay and packet loss 9 4 2 Exporting Network Packet Purpose By connecting the DVR to network the captured network d...

Page 145: ...igital Video Recorder 145 Figure 9 29 Export Network Packet 4 Click the Export button to start exporting 5 After the exporting is complete click OK to finish the packet export Up to 1M data can be exp...

Page 146: ...Status If the network is normal the following message box pops out Figure 9 31 Network Status Checking Result If the message box pops out with other information instead of this one you can click Netw...

Page 147: ...Maintenance Net Detect 2 Click the Network Stat tab to enter the Network Statistics menu Figure 9 33 Network Stat Interface 3 View the bandwidth of Remote Live View bandwidth of Remote Playback and ba...

Page 148: ...User Manual of Digital Video Recorder 148 Chapter 10 HDD Management...

Page 149: ...ce 2 Select HDD to be initialized 3 Click the Init button Figure 10 2 Confirm Initialization 4 Select the OK button to start initialization Figure 10 3 Start Initialization 5 After the HDD has been in...

Page 150: ...of the HDDs Click Menu HDD Advanced Figure 10 5 Enable HDD Sleeping Check the checkbox of Enable HDD Sleeping by default and the HDDs which are free of working for a long time will be set to sleep Un...

Page 151: ...NetHDD interface as shown in Figure 10 7 Figure 10 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Ente...

Page 152: ...the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 10 9 Add IP SAN Disk 5 After having successfully added the NAS or IP SAN disk return...

Page 153: ...fer to Backup using eSATA HDDs in Chapter 7 1 1 Backing up by Normal Video Search for operating instructions Record use the eSATA for record Refer to the following steps for operating instructions Fig...

Page 154: ...face Menu HDD Advanced 2 Set the Mode to Group as shown in Figure 10 13 Figure 10 13 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 10 14 Attention...

Page 155: ...W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter 10 4 1 Setting HDD Groups A HDD can be set to read only to prevent important recorded files from bei...

Page 156: ...R W Read only or Redundancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be...

Page 157: ...the storage capacity in the text field of Max Record Capacity GB 5 You can copy the quota settings of the current camera to other cameras if required Click the Copy button to enter the Copy Camera int...

Page 158: ...displayed on the list as shown in Figure 10 20 Figure 10 20 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize...

Page 159: ...he hopes of anticipating failures Steps 1 Enter the HDD Detect interface Menu HDD HDD Detect 2 Click the S M A R T Settings tab to enter the interface 3 Select the HDD to view its S M A R T informatio...

Page 160: ...t Figure 10 23 Bad Sector Detection 2 Click the Bad Sector Detection tab to enter the interface 3 Select a HDD and click the Detect button to start detecting Figure 10 24 Bad Sector Detecting 4 You ca...

Page 161: ...ow to select the linkage action s for HDD error as shown in Figure 10 25 The linkage actions can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Trigger a...

Page 162: ...User Manual of Digital Video Recorder 162 Chapter 11 Camera Settings...

Page 163: ...ode and the OSD font Figure 11 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position 7 Copy Camera Settings 1 If you w...

Page 164: ...4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy mask zones can be configured and the size of each area can be adjusted 5 The configur...

Page 165: ...t The time periods cannot be overlapped with each other 4 Select the mode from the drop down list of Mode there are four modes selectable Standard Indoor Dim Light and Outdoor 5 Adjust the image param...

Page 166: ...User Manual of Digital Video Recorder 166 Chapter 12 DVR Management and Maintenance...

Page 167: ...iew the system information of the device Figure 12 1 System Information Interface This alarm information is not available for the 4 8 16ch 720P series 12 2 Searching and Exporting Log Files Purpose Th...

Page 168: ...isplayed on the list shown below Up to 2000 log files can be displayed each time Figure 12 3 Log Search Results 5 You can click the button of each log or double click it to view its detailed informati...

Page 169: ...the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or click the Format button to format the backup device before log export Pleas...

Page 170: ...ing the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import E...

Page 171: ...arameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 12 6 Import Export Config File 2 Click the Export button to export configuration files to t...

Page 172: ...the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the DVR to activate the new firmware 12 5 2Upgrading by FTP Before you start Configure PC runni...

Page 173: ...face Menu Maintenance Default Figure 12 9 Restore Factory Default 2 Click the OK button to restore the default settings Except the network parameters including IP address subnet mask gateway MTU defau...

Page 174: ...User Manual of Digital Video Recorder 174 Chapter 13 Others...

Page 175: ...be the same as the device s when connecting with the PC serial port Transparent Channel Connect a serial device directly to the device The serial device will be controlled remotely by the PC through...

Page 176: ...CVBS output standard to NTSC or PAL which must be the same with the video input standard for 1080P series Resolution Select the output resolution which must be the same with the resolution of the VGA...

Page 177: ...ter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 13 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can man...

Page 178: ...Device No Edit the serial number of DVR The Device No can be set in the range of 1 255 and the default No is 255 CVBS Output Brightness Adjust the video output brightness via the CVBS interface 720P s...

Page 179: ...to Operator or Guest Different user levels have different operating permission Operator The Operator user level has permission of Local Log Search in Local Configuration Remote Log Search and Two way...

Page 180: ...output Local Shutdown Reboot Shutting down or rebooting the DVR Remote Configuration Remote Log Search Remotely viewing logs that are saved on the DVR Remote Parameters Settings Remotely configuring...

Page 181: ...selected camera s Local Video Export Locally exporting recorded files of the selected camera s 7 Click the OK button to save the settings and exit interface Only the admin user account has the permis...

Page 182: ...el and MAC address Check the checkbox of Change Password if you want to change the password and input the new one in the text field of Password and Confirm Admin You are only allowed to edit password...

Page 183: ...User Manual of Digital Video Recorder 183 Appendix...

Page 184: ...ansceiver modem over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or comp...

Page 185: ...3 If it is solved finish the process If not please contact the engineer from our company to do the further process There is a beep sound after a new bought device starts up Possible Reasons a No HDD i...

Page 186: ...arameters are correct Select Menu Record Parameters Record and set the Stream Type as Audio Video 3 Check if the fault is solved by the above steps If it is solved finish the process If not please con...

Page 187: ...eneral and verify the Device Time is correct 2 Verify the search condition is correct Select Playback and verify the channel and time are correct 3 Verify the HDD status is normal Select Menu HDD Gene...

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Techpro TRIDVR-PRE32C Prime Series, User Manual

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Summary of Contents for TRIDVR-PRE32C Prime Series

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