Appendix D: Troubleshooting
PROBABLE CAUSE
a.
Lack of gas
b.
Obstruction in pilot orifice
c.
Defective piezo igniter
d.
Dirty ignition electrode
PROBLEM
Pilot will not light
REMEDY
a.
After turning Pilot Output Knob to ON
position, wait approximately 20-30 seconds for
air to purge gas supply line before turning
Igniter Knob. Fill LP gas cylinder, if applicable.
Adjust pilot following the Pilot Flame
Adjustment procedures outlined on Page 13.
b.
Clean pilot orifice
c.
Replace piezo igniter
d.
Clean pilot electrode
Burner output at HIGH
setting is too low. (Rumbling
noise and fluttering blue flame
at burner surface.)
a.
Lack of gas
b.
Kinked regulator hose.
c.
Insufficient gas pressure despite
ample gas supply.
d.
Dirty or clogged orifice.
e.
Venturi tube obstructed by spider
webs, wasp nest, or other foreign
matter.
f.
Cracked burner.
a.
Check gas level in LP gas cylinder, if
applicable.
b.
Reposition regulator hose, as necessary.
c.
Adjust regulator, as necessary.
d.
Clean burner orifice.
e.
Clean out all obstructions from venturi tubes.
f.
Contact TEC Authorized Dealer. Replace
ceramic burner head.
Burner output at LOW setting
is too hot (or too cool).
a.
Low heat setting is adjusted too high
(or too low).
a.
Reduce (or increase) low heat setting following
procedures on Page 12.
Burner backfires (during
operation burner abruptly
makes a loud “woosh” sound,
followed by a continuous
blow-torch type sound and
grow dim).
a.
Overloaded with grease drippings or
build-up, clogging ports.
b.
Burner overheated due to inadequate
ventilation (too much cooking
surface covered or operation of grill
on high fire with hood closed).
c.
Cracked ceramic.
d.
None of the above. Probable cause is
leak in packing within or under
ceramic burner head. Also can occur
through breaks in welds of burner
box. Both are manufacturer’s defects
to which your warranty applies.
I
n all cases turn Burner Output Knob to OFF
position and let it cool for at lease two
minutes. Then:
a.
Relight burner and burn at a HIGH setting
for at least five minutes or until ceramic
uniformly glows red.
b.
Remove any object or accessories which may
be covering more than 75% of the cooking
service. Allow the burner to cool for
approximately two minutes, then relight the
burner. DO NOT OPERATE THE GRILL
ON HIGH FIRE WITH HOOD CLOSED.
c.
Allow burner to cool and inspect very closely
for cracks (which may be nearly invisible). If
cracks are found, contact TEC Authorized
Dealer to replace burner head.
d.
Contact TEC Authorized Dealer. Packing
under burner head should be replaced. If
backfiring continues, burner box welds should
be inspected for holes and/or burner head
should be replaced.
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