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I can't find my earbuds on the 
pairing list of my device to make 
connection for the first time.

• 

Check if the earbuds are in the pairing mode. The LED 
flashes white when the earbuds enter the pairing mode.

• 

Turn off the Bluetooth function of your device, and turn it 
on again.

• 

Enable the searching function of your device again.

The earbuds keep disconnecting 
from my device.

• 

Your earbuds do not have enough battery power. 

• 

Make sure the earbuds and your device are within the 
connection range.

• 

Remove the earbuds from the pairing list, and pair them 
with your device again.

Audio problems

Problem

Solution

I can't hear audio from one of 
the earbuds. 

• 

Place both earbuds in the charging case, and ensure that 
the earbuds are charging and the charging case has been 
charged sufficiently. Then take out the earbuds, and try 
again.  

Note

: You can check

 the battery level for the charging 

case and earbuds in the "TCL Connect" app. 

• 

If the problem persists, reset the earbuds.

The sound output on earbuds 
don't match what’s happening 
on the connected device's 
screen. 

You may experience sound lags on your earbuds when 
playing videos or games.
To minimize the delay, move the devices closer together to 
help improve the connection. Make sure there aren't any 
objects, metals, walls or people between the earbuds and 
other Bluetooth device.

The music plays through the 
device speaker and not through 
my earbuds. 

• 

Check whether your earbuds are connected to your 
device.

• 

Check whether you have selected on your device the 
earbuds as the default playback device. For information, 
refer to the user manual of your device.

The audio quality is poor, and 
crackling noise can be heard. 

• 

Check that your connected device is nearby, and there's 
no wireless interference or obstructions between the 
earbuds and your device. 

• 

Reconnect the earbuds. 

• 

Ensure your device supports both hands-free profile (HFP) 
and advanced audio distribution profile (A2DP) (Bluetooth 
stereo supported).

• 

Some game apps with chatting function force the earbuds 
to enable HFP mode to support voice communication. The 
audio quality in HFP mode is poorer than that in the A2DP 
mode. To avoid this issue, quit or restart the game app.

Summary of Contents for MOVEAUDIO S600

Page 1: ...MOVEAUDIO S600 User Manual Model TW30 V2 0...

Page 2: ...ction 13 Reset the earbuds 14 Chapter 4 TCL Connect app 15 Battery level 15 Noise control 15 Touch functions 15 Wearing detection 17 Explore more 17 Important safety information 19 Important handling...

Page 3: ...es or regions App and feature availability is subject to change Documentation content is subject to change without notice We make constant improvements on the documentation of your device including th...

Page 4: ...uds and pair earbuds with Bluetooth enabled devices such as smartphones USB Type CTM port Connect the charging case to a computer or a compatible USB adaptor with the supplied USB Type C cable to simu...

Page 5: ...n charging is complete It takes approximately 2 hours to fully charge the case using the supplied USB Type C cable The charging time may vary depending on the battery usage conditions The earbuds supp...

Page 6: ...is above 50 and flashes amber 3 times when the battery level is below 50 You can also check the battery level for the charging case and earbuds in the TCL Connect app See Chapter 4 TCL Connect app on...

Page 7: ...er pairing mode automatically if you open the charging case In this case proceed to step 4 3 Press and hold the function button until the LED indicator flashes white 4 Select TCL MOVEAUDIO S600 from t...

Page 8: ...you can enjoy on your phone Find your lost earbuds If the earbuds are connected to your phone you can locate them by ringing either or both earbuds To access this feature go to Bluetooth settings on y...

Page 9: ...all the TCL Connect app 1 To download the app you can Search for TCL Connect in the Google PlayTM store Android 5 0 or later or App store iOS 10 0 or later Or scan the following QR code 2 Install and...

Page 10: ...settings of your iPhone then unpair your earbuds Reconnect with your devices After successful pairing the earbuds will automatically connect to the last paired device if both are turned on and within...

Page 11: ...nable to perform the playback controls on either earbud install the TCL Connect app and assign the playback control function to either or both earbuds as desired See Chapter 4 TCL Connect app on page...

Page 12: ...affect the operation of call controls You can not get access to the TCL Connect app when making or answering calls The operation of call controls may vary depending on the Bluetooth device Refer to th...

Page 13: ...these steps 1 Connect your earbuds to your phone For more connection details see Connect with other devices on page 8 2 Install and open the Google Assistant app 3 When using Google Assistant for the...

Page 14: ...ogle Assistant app locate the setting page of your earbuds then turn off Google Assistant Skip this step if you have not previously activated Google Assistant 2 Enable Siri on your iPhone 3 Connect th...

Page 15: ...charging case at the top of the screen Note When your earbud is connected successfully with your phone the Bluetooth icon is in blue Otherwise the icon is in grey Noise control There are three noise...

Page 16: ...ise control By tapping and holding your earbuds you can play pause skip and repeat songs and cycle between the selected noise control modes Tap Noise control to customize which modes to switch between...

Page 17: ...aring dection function is enabled by default Note The wearing detection function may not work properly if the earbuds are not worn correctly Explore more Tap the button on the upper right corner of th...

Page 18: ...ete your earbuds from the device list in the TCL Connect app FAQ Access the frequently asked questions you might have about your earbuds User Manual View the user manual to get the most out of your ea...

Page 19: ...fied by Bluetooth SIG Inc and are compatible to the following Bluetooth profile Bluetooth profile HFP Hands free profile A2DP Advanced audio distribution profile Bluetooth stereo supported AVRCP Audio...

Page 20: ...t use damaged cables or chargers Battery Do not attempt to replace the device batteries yourself You may damage the batteries which could cause overheating and injury The batteries in your device sho...

Page 21: ...hich can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna...

Page 22: ...r relevant provisions of Directive 2014 53 EU You can find the Declaration of Conformity on https www tcl com global en service support mobile eu doc html Disposal and recycling information At TCL we...

Page 23: ...emaining battery may differ between the two earbuds due to different inner components How to dispose of my earbuds Check your country s local waste regulations for the proper disposal of electronic pr...

Page 24: ...arbuds don t match what s happening on the connected device s screen You may experience sound lags on your earbuds when playing videos or games To minimize the delay move the devices closer together t...

Page 25: ...oise cancellation feature Open the TCL Connect app to check whether the noise cancelling control function is assigned to your earbuds The earbuds have three noise control modes Noise cancellation Tran...

Page 26: ...he Google Assistant app on your device 3 Tap Finish headphones setup and follow the on screen instructions For iOS users 1 Connect your earbuds to the device 2 Install and open the Google Assistant ap...

Page 27: ...se of such marks by TCL Communication Ltd is under license USB Type C is a trademark of USB Implementers Forum Android Google Play and Google Assistant word marks and logos are trademarks or registere...

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