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©2008, Jabra A/S

Jabra PC Suite

User’s Guide

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Summary of Contents for PC Suite

Page 1: ...2008 Jabra A S Jabra PC Suite User s Guide...

Page 2: ...ervice 16 Viewing the Known Devices List 17 Device Service Preferences 18 5 THE JABRA CONTROL CENTER 19 Running and Using the Jabra Control Center 19 Purpose of the Control Center 19 Running the Contr...

Page 3: ...mputer and to configure the interaction between your headset and your softphone programs Jabra Device Firmware Updater This program enables you to update the firmware of your Jabra devices Firmware is...

Page 4: ...oftphone solutions Skype version 3 2 or above Cisco IP Communicator version 2 0 1 1 or above Microsoft Office Communicator 2007 Other softphones All softphones will recognize your Jabra headset as a s...

Page 5: ...ite is already installed on your PC then please close the Jabra Device Service if it is running 3 Insert the CD ROM that came with your Jabra product or download the Jabra PC Suite installer from www...

Page 6: ...able you to see how much disk space will be used and to reset the page to its default settings Click on Next when you are done making settings here 8 The Startup Options page opens The setup program i...

Page 7: ...Install page opens You are now finished setting your installation options Click on Install to install the software 10 A progress bar is shown to track your installation When installation is complete t...

Page 8: ...osoft Office Communicator Accept incoming call End call Mute microphone Place call on hold Resume call on hold Redial Using Skype Skype is a well known and widely used softphone solution It is free to...

Page 9: ...mentation Using Cisco IP Communicator Cisco IP Communicator makes the many features of Cisco s line of IP based desk phones available on your PC See System Requirements on page 4 for Cisco version req...

Page 10: ...ra then you must run the Jabra setup program again to install the Cisco driver Look also for a read me file and or see also your Jabra headset reference manual for details about running the Jabra setu...

Page 11: ...ow your softphone documentation describes the expected operating environment in its documentation There are two possible exceptions that may enable headset based control of your softphone If your soft...

Page 12: ...turned off by default and start it manually only when you need it To run the Device Service Manually click on the Windows Start menu and select All Programs Jabra Jabra PC Suite Jabra Device Service T...

Page 13: ...e context menu The following commands are available here Jabra Control Center Opens the Control Center which you can use to set various options on your Jabra device See The Jabra Control Center on pag...

Page 14: ...one if you sometimes run more than one softphone program then use the settings here to choose which one will receive the commands issued from your headset such as when you press a button to initiate a...

Page 15: ...he Target Softphone tab if it is not currently shown Figure 4 The Target Softphone tab of the Jabra Device Service settings window The Target Softphone tab shows a list of available softphone programs...

Page 16: ...s running on your PC can communicate with your headset and interact with its advanced features and vice versa Use the Applications tab of the Jabra Device Service settings window to see a list of appl...

Page 17: ...ted by the installed version of the Device Service You can also read the supported firmware versions and the current firmware version of attached devices Note The Device Service is only able to connec...

Page 18: ...ion Area icon and click on the Preferences tab Figure 7 The Preferences tab of the Jabra Device Service settings window In the current version there is just one option here Pause media player when a c...

Page 19: ...Jabra Control Center Unlike the Device Service or Skype Interface there is no reason to run the Control Center in the background Run it only when you need to view or make settings and then quit it wh...

Page 20: ...the right column of the window The settings shown here will depend on the current device Depending on which type of Jabra device you are using the settings provided by the Control Center may be fairl...

Page 21: ...though it is bundled with the Jabra PC Suite it does not depend on the Device Service or other Jabra PC Suite components Running the Firmware Updater To run the Jabra Firmware Updater 1 Obtain the req...

Page 22: ...ial DFU driver is required If this is the first time you have placed your Jabra device in DFU mode on the current USB port Windows will need to install a DFU driver for it In this case you will see th...

Page 23: ...e process will take about a minute or two If you are sure that such events are very unlikely during this time then click on OK to apply the update 8 Page 4 of the Jabra Firmware Updater opens The Firm...

Page 24: ...puter or only occasionally use Skype then you might choose to keep one or both of these turned off by default and start them manually only when you need them To run the Skype Interface Manually simply...

Page 25: ...Jabra Skype Interface window The Jabra Skype Interface window displays status information and enables you to set a few options It is divided into two areas menu bar top and information display bottom...

Page 26: ...ended if you will continue to use Skype click on the close button in the upper right corner of the window Configuring Skype to Accept the Jabra Connection The first time you run the Jabra Skype Interf...

Page 27: ...eady have tried to access Skype For each of them it shows whether the connection is allowed and what the current status of the connection is If Jabra is not listed then you have probably not yet run t...

Page 28: ...ption or command named something like Open Audio Link and Close Audio Link The exact name and location of this control may vary between Jabra models See also The Jabra Control Center on page 19 for de...

Page 29: ...ts then check your cabling and make sure your Jabra device is turned on See also your Windows documentation or online help for complete details about how to work with the Sounds and Audio Devices cont...

Page 30: ...Center the settings area includes several tabs which are detailed in the subsequent sections In addition to these tabs several standard buttons are provided at the bottom of the window these are desc...

Page 31: ...s which type of USB events to send to the PC when you initiate a call with the multi function on your headset Mark this box to send proprietary events understood by Jabra softphone interfaces Skype or...

Page 32: ...want to switch to a different headset Enter pairing mode Click this button to put the dongle into Bluetooth pairing mode In this mode the dongle will start listening for a nearby headset that is also...

Page 33: ...adset that supports wideband audio Wideband audio provides a wider frequency of sounds than standard telephone audio does making people easier to understand and making music sound better However this...

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