41
Model SB25
Troubleshooting
Rinse Station Troubleshooting
PROBLEM
POSSIBLE CAUSE
REMEDY
Unit will not rinse.
The power switch is in the OFF
position.
Place the power switch in the ON
position.
The power plug is not inserted
into the power jack.
Check/correct the connection at
the rear of the unit.
The DC converter is not plugged
into the wall outlet.
Check/correct the connection at
the outlet.
The DC converter is not
providing 24 volts.
Check the output of the
converter.
The reed switch(es) is not in
position or is defective.
Check position of reed switch. It
should be fully inserted into the
threads. Replace if necessary.
One or both actuators are
missing or missing a magnet.
Replace, if necessary.
The rinse PCB is defective.
Evaluate PCB and replace if
necessary.
Blender pitcher is not being rinsed
completely.
The water line at the back of the
unit is not connected.
Connect the water line.
The water line is kinked.
Straighten the water line.
Cold water is being used for
rinsing.
Use warm water to aid in the
rinsing process.
The rinse cycle is not long
enough.
Adjust the cycle time on the Rinse
PCB.
Blender pitcher is not being rinsed
completely.
Low water pressure in the store.
Inform the store.
Water is leaking from the unit.
Poor fitting/hose connection.
Check all visible fittings and
ensure all hoses are fitted into
the fittings properly.
The hose is cracked.
Replace the hose if necessary.
Broken fitting.
Replace the fitting if necessary.
The water manifold is defective.
Repair with service parts; replace
if necessary.
Unit is not draining.
The drain line is kinked.
Straighten the drain line.
There is no air gap between the
drain line and the drain.
Provide air gap.
The drain line is clogged.
Unclog the drain line.
