TROUBLESHOOTING
3-3
Models C712/C713
Troubleshooting
3
8. Draw valve leaking.
a. Worn or missing draw valve O-rings.
a. Replace regularly.
b. Inadequate lube on draw valve O-rings.
b. Lubricate properly.
c. Wrong type of lubricate being used.
c. Use proper lubricant. Example: Taylor Lube
High Performance.
9. Product is not being fed
into the freezing cylinder.
a. Inadequate mix in the hopper (Mix-Out light
is lit).
a. Fill hopper with mix.
b. Air/mix pump incorrectly assembled
(C712).
b. Assemble pump according to instructions in
the Operator's Manual.
c. Air/mix pump is not operating (C713).
c. Follow the correct feed tube procedures and
use of the air orifice.
10. No product being
dispensed with draw
valve open and machine
in AUTO mode.
a. Plugged door spout.
a. Break down the machine and dislodge the
door spout clog.
b. Beater rotating counterclockwise.
b. Correct beater rotation to clockwise.
c. Inadequate mix in the hopper (mix out light
is lit).
c. Fill hopper with mix.
11. Product too soft.
a. Not enough air space surrounding
machine.
a. Allow 3” (76 mm) minimum clearance
around all sides and install the deflector.
b. Bad scraper blades.
b. Replace scraper blades.
c. Dirty air-cooled condenser.
c. Clean monthly.
d. Outdated mix.
d. Use fresh mix.
e. Refrigerant shortage.
e. Locate leak and repair.
f. Product viscosity set too warm.
f. Adjust product viscosity.
g. Incorrect usage of the mix feed tube
(C713).
g. Follow the correct feed tube procedures and
use of the air orifice.
12. Plugged door spout.
a. Poor scraping.
a. Replace scraper blades.
b. Damaged draw valve O-rings.
b. Replace O-rings.
c. Damaged beater assembly.
c. Inspect and replace if necessary.
d. Worn rear shell bearing.
d. Inspect and replace if necessary.
13. No freezer operation
when placing unit in any
mode of operation.
a. Machine unplugged.
a. Plug in machine.
b. Circuit breaker is turned off or fuse is
blown.
b. Turn on circuit breaker or replace fuse.
c. Power switch is in the OFF position.
c. Place power switch in the ON position.
14. Product too stiff.
a. Product viscosity set too cold.
a. Adjust product viscosity.
b. Incorrectly assembled or malfunctioning
air/mix pump (C712).
b. Re-assemble pump or replace faulty
components.
15. Mix in the hopper is too
cold.
a. Temperature is out of adjustment.
a. Adjust hopper temperature.
16. Mix in the hopper is too
warm.
a. Temperature is out of adjustment.
a. Adjust hopper temperature.
Problem
Probable Cause
Remedy
Summary of Contents for C712
Page 9: ...INTRODUCTION 1 5 Models C712 C713 Introduction 1 Figure 1 1 ...
Page 11: ...INTRODUCTION 1 7 Models C712 C713 Introduction 1 Figure 1 2 ...
Page 22: ...1 18 INTRODUCTION Models C712 C713 Introduction 1 Notes ...
Page 42: ...2 20 CONTROLS Models C712 C713 Controls 2 Control Overview UVC4 Figure 2 58 ...
Page 48: ...2 26 CONTROLS Models C712 C713 Controls 2 Refrigeration Schematic Figure 2 62 ...
Page 50: ...2 28 CONTROLS Models C712 C713 Controls 2 Notes ...
Page 60: ...3 10 TROUBLESHOOTING Models C712 C713 Troubleshooting 3 Notes ...
Page 120: ...6 10 WIRING DIAGRAMS Models C712 C713 Wiring Diagrams 6 Notes ...