Taylor 0738, Operator'S Manual

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8
TROUBLESHOOTING GUIDE
8-2 Model 0738 Troubleshooting Guide
Problem Probable Cause Remedy
5. No product is being
dispensed.
a. Low on mix. The LEVEL
message is displayed.
a. Add mix to the hopper.
b. Machine not in Auto
mode.
b. Select Auto and allow
machine to cycle off
before drawing product.
c. Beater motor is off during
over temperature. The
message appears on the
display.
c. Press the STOP button
and wait 5 minutes.
Restart the machine in
Auto mode.
6. The product is too soft.
a. The viscosity control is
set too warm.
a. Increases the consistency
values.
b. The scraper blades are
worn.
b. Replace the scraper
blades with new ones.
7. The product is too thick.
a. The viscosity control is
set too cold.
a. Decreases the
consistency values.
b. Barrel not primed
correctly.
b. Drain the barrel and
prime the machine.
c. Mix pump incorrectly
assembled.
c. Follow assembly
procedures carefully.
d. Mix pump incorrectly set.
d. Check and, if necessary,
change the position of the
regulator tube.
e. Butterfat is in the pump.
e. Disassemble, clean and
reinstall the pump.
8. The mix in the hopper is
too warm.
a. Hopper cover is not in
position.
a. Clean and sanitize
hopper cover and place in
position.
b. The agitator is not
installed.
b. Clean and sanitize the
agitator and install it.
c. The hopper temperature
control is set too warm.
c. Decrease the
temperature value in the
menu.
d. Defective Thermistor
probe.
d. Call a service technician.
9. The mix in the hopper is
too cold.
a. The hopper temperature
control is set too cold.
a. Increase the temperature
value in the menu.
b. Defective Thermistor
probe.
b. Call a service technician.
10. Mix Low and mix Out
probes are not
functioning.
a. Milk stone or foam build-
up in the hopper.
a. Clean hopper thoroughly.
11. Product is collecting on
top of the freezer door.
a. The top O-ring on draw
valve is improperly
lubricated or worn.
a. Lubricate or replace the
O-ring.
12. Excessive mix leakage
from the bottom of door
spout.
a. Bottom O-ring on draw
valve is improperly
lubricated or worn.
a. Lubricate or replace the
O-ring.