TATA Motors tigor, Owner'S Manual

Page: 111 / 159

EMERGENCY AND BREAKDOWN ASSISTANCE
109
strife and law & order conditions viz.
fire, arson, riots, strikes, terrorist at-
tacks, war etc.

^ On spot repairs at breakdown site
shall depend on nature of com-
plaints & will be as per the discretion
of the ASP.

*The decision for free of charge re-
pairs will be as per the warranty pol-
icy & procedures of TATA MOTORS
LTD. and as per the interpretation of
the same by ASP. You will be duly in-
formed by the ASP & call centre for
the change applicable if any.

All charges wherever applicable
need to be settled directly with the
ASP.
Exclusion of Liabilities

It is understood that TATA MOTORS
shall be under no liability whatsoever
in respect of any loss or damage aris-
ing directly or indirectly out of any de-
lay in or non-delivery of, defect/defi-
ciency in service/parts provided by
ASP.

In case vehicle cannot be repaired
on-site, customers are advised to
use the towing facility for taking their
vehicle to the nearest TATA MOTORS
authorized workshop only. In no con-
dition will the vehicle be towed to any
unauthorized workshop. TATA MO-
TORS will not be responsible for any
repairs carried out in such unauthor-
ized workshop.

Customer are advised to take ac-
knowledgment from the ASP for the
list of accessories/extra fittings and
other belongings in the vehicle as
well as the current condition related
to dents/scratches breakages of
parts/fitments of the vehicle at the
time of ASP taking possession of the
vehicle & to verify these items when
delivery is taken back by them, claim
for loss of or damage to items, if any
should be taken up with ASP directly.
TATA MOTORS shall not be responsi-
ble for any such claims, dam-
ages/loss or any deficiency of ser-
vice of the ASP.

Vehicles will be handled, repaired &
towed as per the customer’s risk
&
TATA MOTORS shall not be liable for
any damages / claims as a result of
the same.

Services entitled to the customers
can be refused or cancelled on ac-
count of abusive behavior, fraudu-
lent representation, malicious intent
and refusal to pay the charges for
any charges related services and
spare parts during service or on pre-
vious occasion on part of the cus-
tomer.

On site repairs may be temporary in
nature. The completion of repairs
does not certify the road worthiness
of the vehicle. The customer is ad-
vised to ensure temporary repairs
carried out onsite is followed by per-
manent repairs at a TATA MOTORS
Authorized Workshop at the earliest.
 Terms and conditions and service
coverage, exclusions etc. are subject
to change without notice.