Solo Plus Instructions 1-800-782-9927 Version 12-13
Tarm Biomass · 4 Britton Lane · Lyme, NH 03768
7.0 Warranty Information
7.1 Warranty - HS-Tarm/Scandtec Solo Plus Boiler
LIMITED WARRANTY - FOR USE ONLY IN UNITED STATES
Tarm Biomass warrants the steel boiler identified below and its component hot water tank or coil and cast iron
doors and ceramic refractory against defects in material and workmanship under normal use and service
TO
THE ORIGINAL PURCHASER AT THE ORIGINAL INSTALLATION SITE
in the United States under the
following terms.
BOILER BODY -- LIMITED 20 YEAR WARRANTY:
Subject to the below limitations, Tarm Biomass war-
rants the steel boiler body (not including cast iron doors, coil, or other components) against defects in materials
or workmanship causing breaks or leaks that significantly impair the boiler’s performance. During the first five
years of the warranty period Tarm Biomass will pay for all required labor at the usual and customary rate paid by
Tarm Biomass for similar labor performed in Lyme, NH, and provide or pay the cost of all materials for the re-
pair of the warranted unit. In years six through twenty Tarm Biomass will pay the below stated percentage mul-
tiplied times the retail price of the warranted unit on the date of purchase to the original purchaser toward of the
cost of repair of the warranted item or, if Tarm Biomass and the original purchaser agree, use the resultant sum
as a partial allowance toward Tarm Biomass’ replacement of the warranted item. The original purchaser shall be
responsible for all shipping and installation charges in connection with any replacement or repair.
Warranty Year (beginning from date of purchase)
Percentage Tarm Biomass will pay
1-5
-------------------------------------------------------------------------- 100%
6
-------------------------------------------------------------------------- 60%
7
-------------------------------------------------------------------------- 50%
8
-------------------------------------------------------------------------- 40%
9
-------------------------------------------------------------------------- 30%
10-20 -------------------------------------------------------------------------- 20%
Example 1: Repair costing $250.00 in year 7, Tarm Biomass will pay $125.00 (50% of this repair).
Example 2: Boiler (original retail $4,000.00) needs major repair in year 9. Tarm Biomass will pay $1,200 (30%
of $4,000) toward replacement with similar warranted unit or up to 30% of the repair cost ($1,200 maximum).
OTHER COMPONENTS -- LIMITED THREE YEAR WARRANTY
Subject to the application of the following percentages to parts and/or labor, Tarm Biomass provides the follow-
ing limited warranty of each of its boiler’s cast iron doors, hot water coil, refractory and combustion chambers
against defects in materials or workmanship causing breaks or leaks that significantly impair the boiler’s per-
formance.
Warranty Year (beginning from date of purchase)
Percentage Tarm Biomass will pay
1
-------------------------------------------------------------------------- 100% of parts and labor
2
-------------------------------------------------------------------------- 100% of parts ONLY
3 -------------------------------------------------------------------------- 50% of parts ONLY
ELECTRICAL COMPONENTS -- LIMITED ONE YEAR WARRANTY
Motors, electronics controls and other electrical components have a one year warranty.
TARM BIOMASS’ LIMITED EXPRESS WARRANTY IS ONLY EXTENDED TO AND COVERS THE TARM USA
PRODUCT’S END USER WHO OWNS THE BUILDING IN WHICH THE TARM USA PRODUCT IS INSTALLED,
AND COVERS ONLY REPAIRS OR REPLACEMENTS RESULTING FROM DEFECTS IN MATERIALS AND
WORKMANSHIP.
Warranty Information > Warranty
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