Preliminary Pages
Reference Guide: EN8000 MPEG-4 Part 10 (H.264/AVC) Encoders
Page vii
ST.RE.E10233.1
Contact Information
TANDBERG Television Customer Services
Support Services
Our primary objective is to provide first class customer care that is tailored to your specific
business and operational requirements. All levels are supported by one or more service
performance reviews to ensure the perfect partnership between TANDBERG Television and
your business.
Warranty
All TANDBERG Products and Systems are designed and built to the highest standards and
are covered under a comprehensive 12 month warranty.
Levels of Continuing TANDBERG Television Service Support
For stand-alone equipment, then TANDBERG Television Basic Advantage is the value for
money choice for you.
Basic provides you with year-by-year Service long after the warranty has
expired.
For systems support you can choose either Gold or Silver Advantage. These packages are
designed to save you costs and protect your income through enlisting the help of TANDBERG
Television support specialists.
VOYAGER Advantage is the truly mobile service solution. This provides a package
specifically designed to keep you mobile and operational.
Call TANDBERG Sales for more details.
Where to Find Us
Europe, Middle East
+44 (0) 23 8048 4455
and Africa:
Fax: +44 (0) 23 8048 4467
Americas:
+888 671 1268 (US and Canada)
+678 812 6255 (Outside of mainland US)
China:
+86 10 6856 0260 (Beijing)
+852 2530 3215 (Hong Kong)
Australia/NZ:
+612 8923 0450
Internet Address:
http://www.tandbergtv.com