Web Browser Interface — Output Selection Menu
Reference Guide: EN8000 MPEG-4 Part 10 (H.264/AVC) Encoders
Page 5-61
ST.RE.E10233.1
Figure 5.29: Save/Load Configurations
5.14 Fault
Reporting
There is significant information that can be extracted from the menu system on the Encoder
that should be included with any fault reporting as this will aid and speed the diagnostic
process.
The following textual information is important and should be sent as part of the fault report:
•
Version Info
•
Event Log
•
NV Event Log
To save the information in a readable form, when the text is displayed in the web browser:
•
Select the Edit menu on Explorer
•
Click Select All and then Copy.
•
Open Notepad and paste this in.
•
Save the Notepad file.
Also the XML configuration file of the Encoder should be included. This is downloaded from
the unit by following the instructions on the Save/Load tab in the menu system.