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TANDBERG 1500 MXP

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Summary of Contents for 1500 MXP

Page 1: ...User Manual Software version F5 D13642 06 June 2006 This document is not to be reproduced in whole or in part without permission in writing from ...

Page 2: ...pyleft style open source licenses such as BSD Artistic or MIT X Consortium The product also has some binary code distributed under the terms of the GNU public license with an exemption which allows static links to non copyleft commercial code In accordance with section 3 of the GNU General Public License copies of such code will be provided upon request by contacting TANDBERG Please contact us by ...

Page 3: ...ll rights reserved This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University Portions of eCos code are distributed under several BSD style licenses Other portions of eCos code are distributed under the terms of the GNU General Public License with a non copyleft exception which allows static links to non copyleft programs ExPat XML Parser Copyright c 1998 ...

Page 4: ...cumentation Towards this effort we welcome you to Contact us with comments and suggestions regarding the content and structure of this document Patent information TANDBERG technology described in this manual is protected by one or more of the following U S Patent No 5 584 077 5 838 664 5 600 646 7 010 119 7 034 860 and other patents are pending in the United States and or other countries COPYRIGHT...

Page 5: ...the requirements in the European Directives 2002 96 EC WEEE and 2002 95 EC RoHS The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end of life The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling The RoHS Di...

Page 6: ... mail address Digital User Guides TANDBERG is pleased to announce that we have replaced the printed versions of our User Guides with a digital CD version Instead of a range of different user manuals there is now one CD which can be used with all TANDBERG products in a variety of languages The environmental benefits of this are significant The CDs are recyclable and the savings on paper are huge A ...

Page 7: ...eaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce ...

Page 8: ...ervice personnel Unplug the apparatus from it s power source and refer servicing to qualified personnel under the following conditions If the power cord or plug is damaged or frayed If liquid has been spilled into the apparatus If objects have fallen into the apparatus If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being dropped If t...

Page 9: ...ons comments or suggestions please see the Online Support section at www tandberg net It is also possible to send a fax or mail to the attention of Product and Sales Support TANDBERG P O Box 92 1325 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 ...

Page 10: ... 36 3 5 1 Place a Call 37 3 5 2 Add Call 39 3 5 3 Call Settings 40 3 5 4 SIP Services 41 3 5 5 Streaming 42 3 5 6 Dialing In From Outside the Enterprise 44 3 6 Answer an incoming call 45 3 7 End Call 46 3 8 Standby 47 3 8 1 Delay Standby for 1 hour 48 3 8 2 Delay Standby for 3 hours 49 3 8 3 Do Not Disturb 50 3 9 Phone Book 51 3 9 1 Call Log 53 3 9 2 My Contacts 54 3 9 3 Global Contacts 61 3 10 Ca...

Page 11: ... System Name 108 5 1 3 International Name 109 5 1 4 Auto Answer 110 5 1 5 Phone Book Settings 111 5 1 6 External Services Settings 112 5 1 7 Permissions 113 5 1 8 Screen Settings 115 5 1 9 Software Options 120 5 1 10 Date and Time Settings 121 5 2 Menu Settings 122 5 2 1 Input Editor Language 123 5 2 2 Menu Timeout in Call 124 5 2 3 Balloon Help 125 5 2 4 Number Key Mode 126 5 2 5 Administrator Pa...

Page 12: ...work Profiles 204 5 8 4 Data Port 205 5 8 5 Restore Default Settings 206 6 Peripheral Equipment 207 6 1 Interfaces 208 6 1 1 Video 208 6 1 2 Audio 212 6 1 3 Network 214 6 1 4 Data port 215 6 2 Document Camera 216 6 3 DVD VCR 217 6 4 Additional Cameras 218 6 5 Additional Microphones 219 6 6 The TANDBERG DNAM and Speakers 220 6 7 Stereo Speaker Kit 224 6 8 Telephone Add On 226 6 9 Dual Monitor 227 6...

Page 13: ...DN using NT1 Network Adapters 250 Appendix 11 TANDBERG Cameras 252 Appendix 12 Remote Control TRC3 TRC4 258 Appendix 13 Cisco CallManager Registration 261 Appendix 14 Diagnostics Tools for IP 262 Appendix 15 System Upgrade 264 Appendix 16 Declaration of Conformity 270 Appendix 17 Protocols Supported 271 Appendix 18 Cable Specifications 273 8 Glossary 281 9 Index 290 ...

Page 14: ......

Page 15: ... the user to use the features Add Call and Transfer To get the SIP Services available you select SIP as your Net when you make a call You must have a SIP registrar VoIP solution that supports this NEW Enhanced SIP services to enable rich services like call transfer and suspend Enables integration into Video and Voice over IP V 2 oIP solutions from Microsoft Nortel and Avaya Controllable Bandwidth ...

Page 16: ...kberry devices is eliminated by a noise filter Video Quality Features which ensure high quality video include Natural VideoTF which provides a 60 fields per second true interlaced picture WAVE II Wide Angle View Camera that delivers the widest angle of view in the industry Support for H 264 in MultiSite DuoVideo H 239 and encryption SXGA input and XGA output through DVI I analog or digital H 264 v...

Page 17: ...ERG video communication system can also be used as an audio telephone bridge assuming ISDN connection s Presentations The Natural Presenter Package NPP makes it possible to include PC presentations in videoconferences and comprises Digital ClarityTF which transmits exceptionally high quality native resolution video Duo VideoTF H 239 which allows participants at the far end to simultaneously watch ...

Page 18: ...plified on screen menu Kiosk Mode for special purposes The remote control has a simplified look and feel an auto system wake up when picked up and large easy to read keys Interoperability The TANDBERG 1500 MXP is worldwide compatible with other ITU standards based video communication systems from many other vendors worldwide optional feature To check which options are installed select Control Pane...

Page 19: ...oice pickup needed during a videoconference Sound reaches the microphone through a small hole in the rubber Care should be taken not to cover up the hole as this may lead to deterioration of sound quality Any liquid spilled should be cleaned up immediately to avoid damage to the microphone Remote Control The remote control is used to control all functions of the system If the screen saver is activ...

Page 20: ... 6 switch placed under the batteries to change the reach of the signal from 20 meters 65 ft to 2 meters 6 5 ft This will prevent you from unintentionally controlling another video system when you control your own system ...

Page 21: ...enu is available for all users and contains all the functionality of the system The Control Panel contains all the settings of the system Making changes to the settings will change the behavior of the system The menu structure is shown below ...

Page 22: ...TANDBERG 1500 MXP 8 Note that the system features and menu settings may vary depending on network selection and software package ...

Page 23: ...nt other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the communication equipment to report a gas leak in the vicinity of the leak Always connect the product to an earthed socket outlet The socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching the...

Page 24: ...TANDBERG 1500 MXP 10 2 1 Unpacking When unpacking the TANDBERG 1500 MXP you will find the following items ...

Page 25: ...Installation 11 2 2 Connecting Cables Connect the cables according to the figure below ...

Page 26: ...ec Turn on the monitor Turn on the monitor by pressing the power button on the screen 7 Select DVI input Press the input select button on the screen 1 and use the channel buttons 2 and 3 to select DVI Confirm the selection with the menu button 6 Now you should see a video image on the screen with a welcome menu Adjust the monitor settings Press the menu button 6 to see the monitor menu Use the Vol...

Page 27: ...monitor the following recommended audio settings apply Set volume to 95 out of 100 Make sure Surround Mute and Midnight settings are all set to OFF Choose EQ personal and make sure Bass Treble and Balance are all set in the middle For systems shipped with the 17 monitor the following recommended audio settings apply Set volume to 65 out of 100 Make sure Surround and Mute are set to OFF Make sure P...

Page 28: ...ttings menu Press OK Menu to open the Menu if not already displayed Select Control Panel General to open the General Settings menu 2 Language Press OK in the Language field and select the desired language from the list 3 System Name International Name Enter a name in the System Name field using the number keys on the remote control in the same way as with a mobile or cellular phone Hold down the k...

Page 29: ... and Time Settings 8 Save changes Remember to save any changes made in a menu by selecting the Save button on the menu line and pressing OK Network configuration 1 Open the Network menu Press OK Menu to open the Menu if not already displayed Select Control Panel Network to open the Network menu 2 ISDN configuration Set the Network type to the desired network Specify the settings for the selected n...

Page 30: ... Port for details 6 Save changes Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK The International Name field is only visible if the system name contains Asian and non Latin character text input ...

Page 31: ...ol An incoming call or pressing any key on the remote control will also wake up the system If the system does not respond Make sure that the system is switched on by using the On Off switch located at the rear of the Codec Verify that your monitor is switched on This is done by pushing the power button on the front of the monitor the button on the far right ...

Page 32: ...ting The ISDN IP numbers and the system name are displayed in the upper right corner The ISDN Number and IP Number are the dial in numbers of the system The welcome screen provides you with the most important system information System Name Your ISDN Number Your IP Address or IP Number Indications of Missed Calls or Warnings if any It is possible to customize the text on the welcome screen See Menu...

Page 33: ...ncel takes you back one step in the menu system Use Cancel to delete characters in an input field see Navigation Press and hold the Cancel key for 1 second to close the menu 6 Press the Call key to place a call see Make a Call 7 Camera presets define specific camera positions Move the camera to the desired position and press and hold a number key for 1 second to save the current camera position to...

Page 34: ...o end the current call Pressing this key when not in a call will place the system in Standby mode see End Call and Standby 15 Number Letter keys function in the same manner as with a mobile or cellular phone see Number and Letter keys 16 Press Touch tones when you are in a call and need to dial extension numbers etc instead of presets Press the OK Menu button to exit Touch Tones see Touch tones Th...

Page 35: ... step in the menu system Use Cancel to delete characters in an input field see Navigation Press and hold the Cancel key for 1 second to close the menu 7 Press the Call key to place a call see Make a Call 8 Number Letter keys function in the same manner as with a mobile or cellular phone see Number and Letter keys Camera presets define specific camera positions Move the camera to the desired positi...

Page 36: ... for easy placement of calls see Phone Book 16 Use the red End Call key to end the current call Pressing this key when not in a call will place the system in Standby mode see End Call and Standby 17 Snapshot takes a snapshot of your video only while you are in a call see Take New Snapshot 18 Press Touch tones when you are in a call and need to dial extension numbers etc instead of presets Press th...

Page 37: ...the selected item Press OK to select Cancel key In the Menu pressing Cancel X will hide the menu If the menu is hidden bring it back with OK In other menus pressing Cancel X takes you one step back In an input field pressing Cancel X will delete characters numbers to the left Back Cancel button The X button in the menu corresponds with the X key on the remote ...

Page 38: ...on to toggle to the Near End picture then the Far End picture and finally back to the dual stream The above behavior is similar for both single monitor systems and dual monitor systems Selfview applies to the main monitor 3 2 2 1 Local PC Display When using the screen as your PC screen it is recommended to set Local PC Display to On see Screen Settings That implies that you can display your PC loc...

Page 39: ...er images in a 1 3 layout depending on your system You will see Local PC displayed in the big picture and Far End and or Near End your self displayed in smaller pictures Press the Selfview button to switch to standard conference mode The Local PC image is no longer displayed and Far End is displayed in the big picture or full screen Press Selfview again to see Near End Pressing Selfview a third ti...

Page 40: ... Layout button once to get side by side view 1 1 Press again to get the layouts 1 2 and 1 3 and finally go back to full screen view You can also go back to full screen directly by pressing and holding Layout for 1 second It is recommended to use Picture outside Picture for wide screen monitor systems 3 2 3 3 Auto Layout The system will automatically choose the best layout for your call The layouts...

Page 41: ... will start to flash Pressing the Mic off button one more time will activate the microphone again Note that Mic off will mute all microphone inputs but will not mute audio from the AUX and VCR inputs When an incoming call is answered the microphone may be in the off state because the Auto Answer setting is On Mic off see Auto Answer The icon will start to flash when you start speaking Remember to ...

Page 42: ...TANDBERG 1500 MXP 28 3 2 5 Volume and Press the Volume key to adjust the volume level An on screen indicator will show the current level ...

Page 43: ...onds to your desired letter Press the key as many times as needed to get the right letter Change to lower or back to upper case letters with the a A key and space with the 0 _ key To write numbers in a text input field press the button through all the letters Press once more and the number will appear Example How to write System 123 in the System Name input field Press the 7 key four times to get ...

Page 44: ...h tones during a call press the Touch tones button Otherwise the number keys will work as configured in the Number Key Mode see Control Panel Menu Settings Number Key Mode An indicator will let you know that Touch tones are enabled Press OK to exit Touch tone mode ...

Page 45: ...r key when in a call The number keys can be configured to always act like this or to act in accordance to any of the other available choices Setting Number Key to Manual Sometimes when you are in a call you need to switch between adding another call dial extension numbers or use camera presets Then you would want the system to give you a choice of what to do If you configure the Number Key Mode to...

Page 46: ... when DES encryption Secure Conference is active see Security for details Not Secure Conference This open padlock indicator is shown during the initialization phase for AES or DES encryption During this period the call is not secure see Security for details Warning This indicates that the system has detected a warning Select the icon and press OK to see details on the warning Please see Warnings f...

Page 47: ...umber indicates how many telephone participants there are in the conference Duo Video H 239 This indicates that there is a Dual Video Stream sent from you near end The feature Duo Video H239 allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen ...

Page 48: ...r a full overview of the menu The functions of the menu are displayed as icons The currently selected icon is marked by an orange square and the name of the corresponding function is displayed on the line above see the figure above Press the OK button to activate the currently selected function The menu automatically times out after 15 seconds if not used see Menu timeout Press the Menu button to ...

Page 49: ...Administrator Settings 35 Systems with no Camera Control icon available may have a Far End Control icon present when in a call and Far End Control is possible ...

Page 50: ...ontrol The TANDBERG system can make both Video calls and Telephone calls Call Settings specifies the quality of the call It is possible to alter the default call settings for the current call if required The Call Settings are defined in Control Panel Call Quality Default Call Settings It is possible to start Streaming from this menu For setting up a MultiSite conference see Add Call for more detai...

Page 51: ... you are dialing manually you might need to change the type of call A button to the right of the entry field shows if you have a telephone call or a video call This button is called the Call Type Selector 2 Click on the Call Type Selector to the left of the entry field and press OK to see the options Select the type of call Video Call or Telephone Call and press OK When dialing manually toggle bet...

Page 52: ... call button on the remote control TIP When dialing a telephone number and pressing the green Call button on the remote control the system will in most cases automatically interpret the number as a video number and not a telephone number The interpretation can sometimes take a little while and it is faster to use the Call Type Selector button in the menu ...

Page 53: ...n the remote control TIP Set up a list of all the wanted conference participants by selecting the Add Call the desired number of times and enter their numbers afterwards Select the Call Type Telephone Call or Video Call 1 If you are dialing manually you might need to change the type of call A button to the right of the entry field shows if you have a telephone call or a video call This button is c...

Page 54: ... the Call Settings field for the participant and press the OK button on the remote control 2 Make desired changes to Network Bandwidth and Restrict 56k If this is to be the new default call settings select Set as Default in the menu 3 Select the OK icon and press the OK button on the remote control It is possible to make the changes made to the Call Settings default by selecting Set as Default and...

Page 55: ...e remote to open the Call menu 3 Dial number of your next call Press Place Call or press the green key on the remote control to connect the call 4 The second call connects The menu displays an icon below the menu line to indicate that you have a call waiting 3 5 4 2 Transfer It is possible to transfer your call to another number How to Transfer a point to point call 1 Open the menu by pressing OK ...

Page 56: ... Web page of the system is shown click on Streaming Alternatively enter http codec ip address showstream ssi Streaming Settings Address Address is defined as the IP address of a streaming client streaming server or a multicast address Giving an address in the range 224 0 0 1 239 255 255 255 will broadcast the stream to any host that has joined the specified multicast group Specifying normal broadc...

Page 57: ...lnet sessions See also Password section below Announcements On The codec will send announcement packets to the network that it is streaming This enables a streaming client e g a PC to connect to the codec s streaming session Used by Cisco IP TV Off No announcement packets will be transmitted Video Rate Defines the Video streaming rate from the system Range is 16 kbps 320 kbps In addition audio G 7...

Page 58: ...ias on the gatekeeper GatekeeperAddress is either the IP address of the gatekeeper in the form a b c d or IPv6 a b c d a b c d or the DNS name A AAAA or SRV record of the gatekeeper Port is optional and gives the Q 931 port to initiate the call The port default is 1720 and can in most cases be left out Currently the SRV records _h323cs _tcp and _h323ts _tcp are supported If using an IP address or ...

Page 59: ... call select the Reject icon and press the OK button or press the End Call button on the remote control Incoming calls will connect automatically if Auto Answer is set to On see Auto Answer for details When idle the system will accept all incoming calls as long as Incoming MCU Calls and Incoming Telephone Calls are set to On see Permissions for details Also Do Not Disturb must not be activated see...

Page 60: ...l When the End Call dialog box is displayed either Press the red End Call button on the remote control again or Press the OK button to confirm that the call is to be ended How to end a MultiSite call In the list of participants Note that switching off the monitor s using the power button on the monitor will not end a call Some systems come with monitors that are not possible to switch off ...

Page 61: ...left idle Note Standby is not activated by switching off the power to the monitor s some systems come with monitors that are not possible to switch off When Camera Standby Mode is On When Camera Standby mode is On the camera turns away when standby is activated When the system is activated the camera turns back to normal position If the system is set for Use screen as Local PC monitor see Screen S...

Page 62: ...system from entering standby mode for 1 hour This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possible to postpone the system from entering standby mode for 3 hours see Delay Standby for 3 hours ...

Page 63: ...pones the automatic standby mode for 3 hours This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possible to postpone the system from entering standby mode for 1 hour see Delay Standby for 1 hour ...

Page 64: ...n The caller will hear a busy tone when calling the system The monitor will be black when Do Not Disturb is active see figure below This is useful when using the display for a presentation as a local PC monitor and you do not wish any incoming calls during the presentation End Do Not Disturb by pressing any key on the remote control ...

Page 65: ...ys to search through the contacts beginning with the typed letter Find names starting with a C Press the 2 key three times to get a C Find the name Charlie Press the 2 key three times to get a C Press the 4 key two times to continue with a h Remove letters by pressing the Cancel button on the remote control The Up One Level button brings you to the top of list and clears all letters typed The func...

Page 66: ...TANDBERG 1500 MXP 52 The following information is available from the Phone Book Placed Calls Missed Calls Received Calls My Contacts Global Contacts ...

Page 67: ... from the list 2 Press the green Call button on the remote control or press the left arrow key to select the Call Now icon followed by OK The call will be set up as a video call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dia...

Page 68: ...w icon followed by OK The call will be set up as a video call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field and the Call Settings field will reflect the call settings for this contact It is possible to alter t...

Page 69: ...Administrator Settings 55 The following functions are available from My Contacts Call Now New Contact New MultiSite Contact Edit Contact Delete Contact Close ...

Page 70: ...s 30 characters For numbers press the button for one second 3 Enter Number by using the number keys on the remote control Input will automatically be interpreted as numbers The maximum number length is 60 numbers Use a star as separator in IP addresses For letters press the button for one second 4 Alter the default setting of Call Type if necessary 5 Alter the default setting of Network if necessa...

Page 71: ...ready stored in My Contacts It is possible to have up to a total of 4 video participants and 3 telephone participants in a meeting How to define a New MultiSite Contact 1 Open the Phone Book via the Phone Book button on the remote control or in the Make a Call menu 2 Select the New MultiSite Contact icon The New MultiSite Contact dialogue box is displayed 3 Enter a name of the MultiSite Contact an...

Page 72: ...e bandwidth equally among all the participants Example In a MultiSite Contact there is one participant with bandwidth 256kbps and one participant with bandwidth 384kbps 512kbps is the maximum bandwidth of the system The two participants bandwidth exceeds the maximum bandwidth The system wills then downspeed so that each participant connects with equal bandwidth i e 512kbps 2 256kbps The MultiSite ...

Page 73: ...ss the left arrow on the remote control followed by the down arrow until the Edit Contact icon is selected 3 The current settings for this contact are displayed in a dialogue box Alter the wanted settings 4 Press OK to save If the altered contact is part of a MultiSite Contact the contact will be updated in the MultiSite Contact automatically The MultiSite option is not available on all systems ...

Page 74: ... from My Contacts How to delete a contact 1 Select the contact that is to be deleted 2 Press the left arrow on the remote control followed by the down arrow until the Delete Contact icon is selected The Delete Contact dialogue box is displayed 3 Confirm by pressing the OK button again ...

Page 75: ...o call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field and the Call Settings field will reflect the call settings for this contact It is possible to alter the call settings before placing the call The call will ...

Page 76: ...re with several sub folders Use the Up one Level button to navigate up in the tree structure When a search in the Global Phone Book is made by using the Search function only contacts matching the search text are displayed Select the Up one Level button to return back to the alphabetical list ...

Page 77: ...contact How to search in the Global Phone Book 1 Select the Search icon 2 Enter search text in the dialogue box that appears and press the OK button on the remote control The system will list all entries that contain the entered letter combination 3 It is also possible to search on first letter in the Phone Book with the letter keys on the remote control ...

Page 78: ...e often used to My Contacts Note that the local copy will not be updated if the Global Contacts are updated from the management system How to copy a contact from the Global Phone Book to the Local Phone Book 1 Select the contact to be copied to My Contacts 2 Press the left arrow on the remote control followed by the down arrow until the Copy Contact to My Contacts icon is selected A message box te...

Page 79: ...rator Settings 65 3 10 Camera Control Manual Camera Control The TANDBERG 1500 MXP has manual camera control You can focus the camera using the handle on top of the camera Tilt the camera to the desired position ...

Page 80: ...ting Allow Far End Camera Control to Off in Control Panel General Permissions see Permissions for details How to use Far End control 1 Select the Camera Control icon in the menu 2 Select the Far End Control icon When far end camera control is selected an indicator will appear and it is possible to control the far end camera camera preset presentation and snapshot for the far end 3 Deselect the Far...

Page 81: ...C Use Presentation outside a call to make a local presentation for the people in your own meeting room Use Presentation when you are in a call to make a presentation for the far end as well The quickest way to show a presentation is to use the Presentation Key on the remote control The presentation key shows a predefined video source PC is the default It is possible to change the presentation sour...

Page 82: ...utton and press OK on remote control The default presentation source can be permanently changed in Presentation Settings When using the presentation key your presentation will be displayed as a Dual Stream if possible If the call does not support a dual video stream the presentation will display as main video stream How to start and end a Presentation using the Presentation key 1 Press the Present...

Page 83: ...video sources and headers Start a Dual Stream by selecting a Dual Video source Close the Dual Stream by deselecting the video source button Note that Dual Video Stream may not be available if the option is not installed not supported on your system or if already activated Use the up down keys to change between video source and header For Snapshots see Take New Snapshot and Display Snapshot How to ...

Page 84: ...Connect the VGA DVI cable to your PC VGA Output 3 If you would like to use audio as part of the presentation connect the headset jack on your PC to the audio input on the PC presenter VGA cable 4 When the PC is connected to the codec hit the Presentation key to display the PC image on the system If no PC image is displayed on your monitor make sure that your PC is set to activate your VGA output O...

Page 85: ...cept Socket Connections 3 Select Auto for Display Number Display Number in the system must then have the value 0 4 Enter a password in the Password field This must correspond with the VNC Settings on your system How to show PC using the PC Soft Presenter and VNC 1 Start the VNC software on your PC 2 To use VNC you must configure VNC Settings Open VNC Settings in the Presentation Settings menu in C...

Page 86: ...ntrol to start a PC presentation PC will appear as a Dual Video Stream in addition to main camera End the Dual Stream presentation by pressing presentation key again In Presentation Settings you can set Presentation Start to Manual That means that Dual Stream will not start automatically Example Start a meeting with main camera as video source Press the presentation key on the remote control to st...

Page 87: ...OK to take a snapshot Snapshot is found on the Star key on the remote control 1 Press Star and you take a snapshot of the current video source current video is default snapshot source You can change the snapshot source in Control Panel Presentation Settings Note that snapshot does not work when you are in an input field in the menu the star key is then used to write the star sign Note that Take Ne...

Page 88: ...shot in the Presentation menu 3 Press the Hide Snapshot button to deselect it 4 When disconnecting the call the stored snapshot will be erased Receiving snapshots 1 When receiving a snapshot the snapshot is displayed in full screen 2 Press OK to exit from the snapshot The last sent or received snapshot will be stored in the graphics memory and erased once the call is disconnected Note that Display...

Page 89: ...r and Release Floor Conference Layout Terminal Names Chair Control Assign Floor and Release Floor from Participant View Site and End View Disconnect Participant Terminate Meeting More about Multisite embedded MCU Text Chat You can make a multipoint conference in different ways The Conference Services vary depending on how you make the call see Add call for details Example of MultiSite for high end...

Page 90: ...id and lower end systems The MultiSite supports both Split Screen and Voice Switched mode With MultiSite you have the following services Request Release Floor Assign Floor To Participant Release Floor From Participant Terminal Names Layout Auto 4 Split 5 1 Split Voice Switched Using an external MCU that supports Chair Control H 243 With an external MCU that supports H 243 you have the following se...

Page 91: ...d Chair Control Support you may have the following services With an external MCU that does not support H 243 you have the following services Request Release Floor Terminal Names The MultiSite option is not available on the TANDBERG 550 MXP TANDBERG 770 MXP and TANDBERG 1000 MXP ...

Page 92: ...e done and make the floor available for other participants in the conference An indicator appears when you have floor and disappears when you release floor see floor indicator in On screen Indicators How to use Request and Release Floor 1 Open the Menu by pressing OK 2 Choose Conference Services and press OK 3 Choose Request Floor and press OK A Floor indicator will appear when you have floor 4 Wh...

Page 93: ...speaking Participants including the MultiSite host 5 1 Split displays the speaking participant in a big picture and the other participants in small pictures Voice Switched mode displays the participant that is speaking in full screen Switch between these picture modes using the Conference Layout menu Continuous Presence layout 4 split Advanced Continuous Presence Layout 5 1 Voice Switched mode The...

Page 94: ...TANDBERG 1500 MXP 80 3 12 3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference Press Cancel to go back ...

Page 95: ...MCU or MultiSite As chairman you have access to more MultiSite Services Select Chair Control to assume the role of chairman of the conference Select Release Chair to end the role as chairman A Chair indicator appears when you have Chair and disappears when chair is released ...

Page 96: ...ANDBERG 1500 MXP 82 3 12 5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants ...

Page 97: ...ngs 83 3 12 6 View Site and End View Not supported by TANDBERG MCU or MultiSite View Site allows you to view any participant in the conference regardless of who has the floor and chair Choose End View to go back to normal ...

Page 98: ... 84 3 12 7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference In a multipoint call this is equivalent to disconnecting a participant from the end call menu ...

Page 99: ...trator Settings 85 3 12 8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether In a MultiSite call this is equivalent to pressing End All Calls from the end call menu ...

Page 100: ... calls you can accept or reject it Pressing the green key is equivalent to pressing Accept Pressing the red key is equivalent to pressing Reject End a MultiSite Call Ending a MultiSite Call is not very different from ending a normal point to point call Use the red key on the remote control or End Call from the Menu The end call menu lists all the calls that participate in the conference To end a s...

Page 101: ...t in the displayed window How to use Text Chat 1 Choose Text Chat from the Services Menu to open the Text Chat window 2 Enter text with the number keys like on a mobile phone The text is sent to the far end continuously letter by letter 3 Press OK to end Text Chat and escape from the text chat window Note that Text Chat is supported in point to point calls only ...

Page 102: ...resentation Settings Video Restore Default Settings NOTE If Administrator Password is On a Settings button will appear on the menu line together with User Guide Diagnostics Audio Demo and Restart When you press the Setting button you are prompted with a password message box For more information see Control Panel Security Administrator Password This field is only visible if the Administrator Passwo...

Page 103: ...Administrator Settings 89 4 1 User Guide The on screen user guide takes you through a quick step by step introduction to the video system It gives the user basic skills in how to use the system ...

Page 104: ...ics Diagnostics allows testing of individual system components and displays the current system settings Diagnostics contain System Information Channel Status Call Status System Selftest View Settings IP Address Conflict Check Warnings ...

Page 105: ...ation contains System Name My ISDN Number My IP Number My IP Address MultiSite number 2 MultiSite number 3 Software Version Internal Test Software Options installed Network Lines active Lines not active Hardware Serial Number MAC address Ethernet Speed Note that the serial number is also found on a sticker on the system It is essential for identifying the system when it comes to service contracts ...

Page 106: ...e of the call when disconnected the network has acknowledged the disconnection Cause codes The most common cause codes for ISDN are 1 2 16 17 18 21 28 29 31 34 41 58 65 69 81 88 100 102 127 255 Unallocated unassigned number No route to specified transit network WAN Normal clearing User busy No user responding Call rejected Invalid number format incomplete number Facility rejected Normal unspecifie...

Page 107: ...w The menu has two columns one for transmitted and one for received audio video data information If Dual Stream or MultiSite is available on your system and in use pressing the UP DOWN keys will show one page per connected site Some of the information fields will vary dependent on if H 320 ISDN calls or H 323 IP calls are made ...

Page 108: ...TANDBERG 1500 MXP 94 4 2 4 System Selftest The system performs a check to determine internal hardware integrity System Selftest is useful when you want to check if your network connection is active ...

Page 109: ...Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format Allow VGA 50Hz Software Options Options Installed Serial Number Current Option Key Menu Settings Menu Timeout in Call Welcome Menu Welcome Picture Logo Balloon Help Display Welcome Text Welcome Text Administrator Password Presentation Settings Duo Video Mode Start up Video Source Presentation Source Snapshot Source ...

Page 110: ... Level Settings Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Outputs Out1 Out2 AUX Out3 VCR Out1 Mode Level Settings Out1 Out2 AUX Out3 VCR Echo Control Mic1 Mic2 Mic3 Audio4 Audio Leveling AGC Mics Audio5 AUX Audio6 VCR Received Audio Alert Tones Volume Video Call Alert Tone Telephone Alert Tone Alert Volume Alert Speaker Key Tones Video Settings Camera Tracking Mode MCU Status Line Web Snapshot MultiSite...

Page 111: ...s Validate Numbers MSN Parallel Dial Send Own Numbers Sending Complete ISDN PRI Settings Number Range ISDN PRI Switch Type Channel Hunting Max Channels Low Channel High Channel Search High Low Line Settings T1 Cable Length 1 E1 CRC 4 Advanced ISDN PRI Settings NSF Code Video NSF Code Telephone Call Leased E1 T1 Settings Call Control Network Interface Max Channels Start Channels T1 Line Coding Line...

Page 112: ... 1x Settings IEEE802 1x Mode Anonymous Identity Identity EAP MD5 EAP TTLS EAP PEAP SNMP Settings SNMP Trap Host1 SNMP Trap Host2 SNMP Trap Host3 SNMP Community IP Services IP Services HTTPS NTP IP IP Address Streaming Settings Address Address Port TTL Router Hops Streaming Source Allow Remote Start Announcements Video rate kbps Network Profiles Auto H 320 H 323 Network Profile 4 Network Profile 5 ...

Page 113: ...a Port 1 Baud rate Parity Databits Stopbits Mode Data Port 2 Baud rate Parity Databits Stopbits Mode The administrator settings available will vary within the MXP system range depending on system and what software options installed ...

Page 114: ...TANDBERG 1500 MXP 100 4 2 6 IP Address Conflict Check The system will give a warning if there is an IP conflict The user may initiate this check by selecting IP Address Conflict Check ...

Page 115: ...he IP network This may affect the quality of the call The system is dropping IP packets due to latency in the network This may affect the quality of the call ISDN PRI warnings ISDN PRI is configured for this system but the line is not connected Please check your network connection or disable the network 131 There is something wrong with the ISDN PRI line Blue alarm Please check your network connec...

Page 116: ...per warnings Could not register to the gatekeeper The gatekeeper rejected to register the system Another system is already registered with the same alias or H 323 ID The max capacity on the gatekeeper is reached Registration failed Tried to register to the gatekeeper without a valid alias Registration failed The system is not allowed to register with this gatekeeper Can not find the gatekeeper Che...

Page 117: ...systems are designed to improve audio quality during a video conference as if the person is in the same room Demonstrate the high quality Audio of your system by pressing the Audio Demo button at the bottom of the Control Panel menu Lean back and enjoy ...

Page 118: ...ANDBERG 1500 MXP 104 4 4 Restart Restart the system by pressing the Restart button You are prompted with a dialog box saying Do you want to restart the system Press OK to restart press Cancel X to abort ...

Page 119: ...l changes to the system see Control Panel Security Administrator Password NOTE The System Settings can be password protected by setting an Administrator Password The settings are hidden and a settings button appears on the menu line Whenever you press the Settings button you will be prompted to enter a five digit pin code to access the Settings menu System Settings contain General Menu Settings Pr...

Page 120: ...ht settings for your system see System Configuration General Settings contain Language System Name International Name Auto Answer Phone Book Settings External Service Settings Permissions Screen Settings Software Options Date and Time Settings This field is only visible if the system name contains Asian and non Latin character text input ...

Page 121: ...nch Norwegian Swedish Italian Spanish Portuguese Russian Finnish Chinese Simplified Chinese Traditional Japanese Korean Thai and Arabic Select the preferred language and press OK to save Note that pressing the Phone Book button 5 times followed by the number button 1 on the remote control will reset the menu language to English ...

Page 122: ...s a DHCP server H323 ID Other systems can call in using this name instead of IP number IP address System Name is blank by default System name can be alphanumeric and up to 50 characters long Follow the installation procedure to enter a System Name Note that if the system name contains Asian and non Latin character text input the International Name using Latin characters only must be specified as w...

Page 123: ...3 International Name If the System Name contains Asian and non Latin character text input the International Name using Latin characters only must be specified as well This is in order to make other systems understand the system name ...

Page 124: ...cally or manually On The system will automatically answer all incoming calls On Mic Off The system will automatically answer all incoming calls and switch the microphone off when the call is connected Press Mic Off to switch the microphone on Off You must manually answer all incoming calls by pressing OK or the Call key ...

Page 125: ...The Corporate Directory is available in the menu Off The Corporate Directory is hidden from the menu and is unavailable for users IP address Enter the IP address of the management system that provides the Phone Book Path The Path indicates the function of the management system ...

Page 126: ...t to On External Services are available Off When set to Off External Services are unavailable IP address Enter the IP address of the service provider for External Services Path Enter the Path to the External Services provider The services available are defined by the service provider ...

Page 127: ...and Off Please refer to section Appendix 5 for more information on Access codes On When making a call an Access Code dialog box will be shown The user must enter the correct password in order to put the call through Off No password is necessary to make a call Incoming MCU Calls On When you are in a call the system will provide visual and audible indications of an incoming call and ask you to accep...

Page 128: ...r End ISDN System Upgrade It is possible to upgrade software remotely i e a far end system may upgrade software on a local system via http on ISDN The system to be upgraded must be configured to allow remote software upgrade It is possible to set a password which is needed for the far end system to be able to accomplish the software upgrade On The system will allow a remote system to upgrade local...

Page 129: ... done manually Note that when you receive low resolution images 176x144 pixels or less the screen will automatically adjust to a smaller view to give optimum quality experience Use Screen as Local PC Monitor Use the Selfview button to switch from local PC display to standard conference layout On If Local PC Display is On you will be able to have Local PC displayed both outside a call and in a call...

Page 130: ...tside Picture POP Press the Layout button to see the images side by side e g 1 1 layout where the far end and near end are displayed as images of equal size see figure below Press the Layout button once more to change to 1 2 layout The far end image will be displayed as the main video with the near end usually the user of the system as a smaller image in the upper right corner If Duo Stream is use...

Page 131: ...your system VGA Monitor Format To fully leverage your wide screen display activate the Native 16 9 format by setting the VGA Monitor Format to Wide Note that you should only change this setting if your VGA monitor is a wide screen 16 9 monitor or projector The VGA and DVI output will then be optimized for Wide Screen VGA display Normal Output format is optimized for Normal VGA monitors 4 3 Wide Ou...

Page 132: ...is recommended to keep this setting in Auto unless your screen doesn t support some of the XGA or SVGA formats the system is using Note that the VGA Out port support VESA Power Management Auto VGA output format will be optimized dependant of the video source format refresh and of the EDID information available Supported formats are SVGA 800x600 75Hz XGA 1024x768 60Hz 75Hz WXGA 1280x768 60Hz SVGA 8...

Page 133: ...tors only PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide Use this setting to determine if you want your PC presentations to be shown stretched in full screen or with correct aspect ratio using part of the widescreen display With the VGA Out Quality set to Auto the presentation will be of the best possible quality supported by the monitor Normal VGA output ...

Page 134: ...nctionality In order to activate additional bandwidth you need to enter a bandwidth key A restart of the system is required after entering a new option and or bandwidth keys If the key is invalid the original key will be used The following options are available 1 No option 2 Presenter 3 MultiSite Presenter 4 Bandwidth options ...

Page 135: ...rovided by the DHCP server Manual The NTP IP address is set manually IP Address The IP Address for obtaining the date and time information Time Zone Select the correct time zone for the location of your system Date Format Choose between DD MM YY MM DD YY or YY MM DD as the desired date format Time Format Select 12h or 24h time format Daylight Savings On Moves the time 1 hour ahead Off Moves the ti...

Page 136: ...ANDBERG 1500 MXP 122 5 2 Menu Settings Menu Settings contain the settings Input Editor Language Menu Timeout In Call Balloon Help Number Key Mode Administrator Password Kiosk Mode Settings Startup Icons ...

Page 137: ...Input Editor Language When the Input Editor Language is set to Chinese Korean or Japanese the user will be able to enter Chinese Korean Japanese characters into an input field like the System Name or Phone Book using the remote control ...

Page 138: ... the menu to time out automatically when you are in a call On The menu wills time out automatically after 15 seconds if there is no activity on the remote control Menu timeout does only apply when you are in a call Outside a call the menu will not time out Off The menu will not time out automatically Press Cancel X to hide the Menu manually ...

Page 139: ...Administrator Settings 125 5 2 3 Balloon Help It is possible to enable disable the balloon help window On Choose On if you want help text windows to appear Off There will be no help text window ...

Page 140: ... to any of the other available choices Setting Number Key to Manual Sometimes when you are in a call you need to switch between adding another call dial extension numbers or use camera presets Then you would want the system to give you a choice of what to do If you configure the Number Key Mode to Manual you can select the preferred action when pressing a number key The Number Key Mode are availab...

Page 141: ... 2 4 1 Manual Number Key Mode The pop up menu will look slightly different based on the options installed at the system and whether you have stored camera presets or not Press a number key while in a call when having MultiSite and stored presets A dialog box appears offering the options Add a Call Go to Call menu Dial Extension Number Go to Touch Tones Mode Use Presets Go to Camera Presets mode Pr...

Page 142: ...MultiSite capacity the Add Call option is not present in the dialog box Press arrow key to navigate in the list Press OK on the remote control to select the desired entry Press a number key while in a call when having no MultiSite and no stored presets You go directly to Touch Tones Mode because no other options are available In Touch Tones Mode DTMF the user can dial extension numbers access code...

Page 143: ... Password dialog box will pop up when you choose Settings from the Control Panel This will prevent occasional users from going in to system settings With an administrator password you can ensure that your system will behave in the same way every time and that only approved people are allowed to make changes to the system The Control Panel will look like this when Administrator Password is set ...

Page 144: ...y available make calls using predefined contacts in the phone book receive calls end calls adjust volume NOTE Deactivating the Kiosk Mode is only possible through The web interface telnet or data port or By pressing 5 times on the Phone Book symbol then once on the number 3 on the Remote Control Requires that Allow Use of Remote Control is set to On Using Kiosk Mode Outside a call the Welcome Menu...

Page 145: ... If pressing OK when the system is in a call the following menu will be displayed End Call Volume and Close The following Kiosk Mode settings allow you to make some adjustments to the system s behavior in Kiosk Mode Kiosk Mode Language Menu On When On the system will display the language menu as the first menu in kiosk mode Off When Off the system will display the welcome menu in English default K...

Page 146: ...n end the call Off The system will not make a call automatically when the handset is lifted Applies only to systems with handset Kiosk Mode Allow Use of Remote Control Yes All keys on the remote control are enabled No All keys except the arrow keys and OK key are disabled Kiosk Mode Phone Book Local The system will use the Local Phone Book in Kiosk Mode Corporate The system will use the Corporate ...

Page 147: ...e menu Selfview Selfview is shown in the background of the welcome menu In most cases this means that main camera is displayed and you can see the video image of yourself Off No picture is shown in the background of the welcome menu Logo It is possible to upload a company logo to the system For more information about how to upload a Logo see Appendix 6 Set the Logo settings to On to display the lo...

Page 148: ...hide this information by choosing Display Welcome Text Off On Welcome text is displayed on the welcome menu Off Welcome text is not displayed on the welcome menu Welcome Text You can change the welcome text to any text you like instead of the default text Remember that Display Welcome Text must be On to be able to edit the welcome text ...

Page 149: ...Administrator Settings 135 5 2 8 Icons The following indicator icons may be set to on or off Mic Off Volume Off On Air Encryption Bad Network Telephone See On screen Indicators for details ...

Page 150: ...500 MXP 136 5 3 Presentation Settings Presentation Settings contain Presentation Start H 239 Call Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Placing Presentation Rate VNC Settings ...

Page 151: ...d see the System Information menu in Control Panel Manual means that you manually choose if you want to start Duo Video or not every time you start a presentation Auto Dual Stream starts automatically when you start a presentation in other words when you choose a second video source If your system or the far end system is not capable of Duo Video H 239 you will not use Dual Stream but rather send ...

Page 152: ...ion of two video streams It combines elements of Duo Video and People Content If H 239 is disabled you will still be able to start TANDBERG Dual Video Stream Enabled Enables H 239 Disabled Disables H 239 The TANDBERG 550 MXP can only receive Dual Video Stream ...

Page 153: ...e was Example What is the advantage of setting Call Video Source to Main Camera When you are not in a call you can work with the screen as a normal PC screen When you make a video call the system will automatically change to Main Camera When you receive a call the system will also automatically change to Main Camera preventing that the caller will see your PC image You can change Call Video Source...

Page 154: ...te Pressing the Presentation button will put the Presentation Source on display Presentation Source is PC by default You can change the Presentation Source to any video source and none Choosing none results in opening the Presentation menu when pressing the Presentation key Only for systems with the PC video input available ...

Page 155: ...lt Snapshot Source This means that you take a snapshot of the video source that is currently active You can change the Snapshot Source to any video source In this way you can program the snapshot key to apply only for PC for instance Press Snapshot and you will take a PC snapshot regardless of what video source that is currently active ...

Page 156: ...hey are sent or received The snapshots will be sent and received but not displayed With Auto Display Snapshot set for Manual you must enter the Presentation menu to display a snapshot Auto A sent or received snapshot will automatically be displayed on the screen Manual A sent or received snapshot will not be displayed on the screen To see the snapshot choose Display Snapshot in the Presentation me...

Page 157: ...shall appear You can of course move the PIP with the Layout button on the remote anytime Top Right PIP is placed in the Top Right corner Bottom Right PIP is placed in the Bottom Right corner Bottom Left PIP is placed in the Bottom Left corner Top Left PIP is placed in the Top Left corner ...

Page 158: ...p a call with H 323 the bandwidth can be controlled by the user The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H 323 Presentation Rate settings of the sender The settings are 25 50 and 75 of the total available video stream ...

Page 159: ...orner of the Windows taskbar You can also select Command Prompt from the Startup menu Run and type cmd then enter This will open a command window and from here Type ipconfig and press enter Display Number The display number for VNC is 0 and upwards If you are using WinVNC double click on the icon on the taskbar to view WinVNC properties This number should correspond with Display Number in this men...

Page 160: ...TANDBERG 1500 MXP 146 5 4 Call Quality Call Quality contains the settings Video Algorithm Audio Algorithm AAC LD 128kbps Natural Video Max Upstream Rate Video Quality Call Settings ...

Page 161: ... remote system Use this menu to disable video algorithms in case you have interoperability issues calling other systems H 264 Bandwidth efficient video compression and decompression H 263 Normal video compression and decompression H 261 Legacy video compression and decompression The system will always have H 261 enabled Therefore it is impossible to uncheck H 261 ...

Page 162: ... audio MPEG 4 Advanced Audio Coding Low Delay 20 kHz stereo at 128kbps mono at 64kbps Call Rate vs Audio algorithms selected Modify remove algorithms used by check uncheck the different audio algorithms Automatically preferred audio algorithms on call rates up to and including 192kbps 1 G 722 1 24kbps or 32kbps 2 G 728 16kbps 3 AAC LD 64kbps or 56kbps 4 G 722 56kbps 64kbps or 48kbps 5 G 711 64kbps...

Page 163: ...ereo audio requires twice the bandwidth as mono CD quality audio Therefore we recommend enabling stereo audio on high call rates only To enable stereo CD quality audio you need to specify a call rate for when stereo automatically should be enabled On lower call rates mono CD quality audio 64kbps AAC LD will be enabled Stereo Input mode needs to be enabled to get stereo audio see Stereo Settings fo...

Page 164: ...p 448p resolutions from call speeds between 384kbps and 1920kbps For calls above 1920kbps iSIF iCIF video will then be preferred However if Natural Video is forced to a specific call rate e g 768kbps iCIF iSIF will be preferred on all calls that match or exceed that call rate When connecting to systems that do not support the new H 264 resolutions Natural Video will perform as it did in previous v...

Page 165: ...ax Upstream Rate kbps defines the desired maximum transmitted call rate This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth especially useful for home offices with different upstream and downstream rates typically ADSL ...

Page 166: ...ransmit the format closest to the video input format Each video input can be configured to either motion or sharpness Motion When there is a need for higher frame rates typically when a large number of participants are present or when there is a lot of motion in the picture At low bit rate CIF will be used from a PAL video input SIF from NTSC w288p from wide format HD720p input VGA SVGA XGA from P...

Page 167: ... remote system s Basic Video Quality Video Input Transmission mode selection rules MOTION PAL 448p iCIF 50 CIF QCIF MOTION NTSC 400p 448p iSIF 60 iCIF 60 SIF CIF QCIF MOTION VGA 448p CIF QCIF MOTION SVGA 448p CIF QCIF MOTION XGA 448p CIF QCIF MOTION Wide w448p w288p CIF QCIF SHARPNESS PAL 4CIF VGA CIF QCIF SHARPNESS NTSC 4SIF 4CIF VGA SIF CIF QCIF SHARPNESS VGA VGA 4CIF CIF QCIF SHARPNESS SVGA SVG...

Page 168: ...e PC Resolutions XGA 1024 x 768 pixels Digital Clarity SVGA 800 x 600 pixels Digital Clarity VGA 640 x 480 pixels Digital Clarity Wide 16 9 Resolutions w288p 512 x 288 pixels w448p 768 x 448 pixels w576p 1024 x 576 pixels w720p 1280 x 720 pixels Note that the TANDBERG 550 MXP and the TANDBERG 1000 MXP do not transmit the following video formats 448p 400p iCIF iSIF w288p w448p w576p and w720p ...

Page 169: ...instead if Fallback to Telephony is enabled For MultiSite calls Call Type enables you to specify both telephone calls and video calls in the same conference Network The Network alternatives are Auto ISDN H 323 SIP If Auto is selected the system will select the right network depending on the entered number If an IP address e g 10 12 34 56 is entered H 323 is selected If the first digits in the numb...

Page 170: ...port all channel selections Restrict 56k A restricted call uses 56kbps channels rather then the default unrestricted 64kbps channels Some older networks primarily in the USA do not support 64kbps channels and require the use of restricted 56kbps calls By default the system will dial an unrestricted call and downspeed to 56kbps if necessary To force a restricted call choose Restrict 56k On H 221 or...

Page 171: ... to address different systems on a LAN when dialing via a gateway To specify an ISDN sub address or its LAN equivalent extension address TCS 4 add a star after the number and then enter the sub address extension address Example 12345678 10 number Sub address extension address MCU password When dialing IP via a gateway the number behind the star on IP might be interpreted as an extension address Wh...

Page 172: ...58 5 5 Audio Audio contains the settings Inputs Outputs Echo Control Stereo Settings Audio Leveling AGC Alert Tones and Volume Local Audio Detection Graphical View This setting is available from xml and web configuration ...

Page 173: ... or at the far end The VCR ducking is only valid for AudioR If audio inputs AudioL and AudioR are configured to one stereo input pair see Stereo Settings then the VCR ducking will apply to both input L and R Level Settings It is possible to adjust the audio input level according to which audio equipment that is connected The on screen audio level indicator will make it easier to set the correct in...

Page 174: ... 5 dB 69 8 mVpp 29 9 dBu 47 9 dBu 3 0 dB 58 8 mVpp 31 4 dBu 49 4 dBu 4 5 dB 49 4 mVpp 32 9 dBu 50 9 dBu 6 0 dB 41 6 mVpp 34 4 dBu 52 4 dBu 7 5 dB 35 0 mVpp 35 9 dBu 53 9 dBu 9 0 dB 29 4 mVpp 37 4 dBu 55 4 dBu 10 5 dB 24 8 mVpp 38 9 dBu 56 9 dBu 12 0 dB 20 8 mVpp 40 4 dBu 58 4 dBu 13 5 dB 17 5 mVpp 41 9 dBu 59 9 dBu 15 0 dB 14 8 mVpp 43 4 dBu 61 4 dBu 16 5 dB 12 4 mVpp 44 9 dBu 62 9 dBu 18 0 dB 10 ...

Page 175: ... 5 dBu 12 0 dB 3 9 Vpp 5 0 dBu 13 0 dBu 13 5 dB 3 3 Vpp 3 5 dBu 14 5 dBu 15 0 dB 2 8 Vpp 2 0 dBu 16 0 dBu 16 5 dB 2 3 Vpp 0 5 dBu 17 5 dBu 18 0 dB 2 0 Vpp 1 0 dBu 19 0 dBu 19 5 dB 1 6 Vpp 2 5 dBu 20 5 dBu 21 0 dB 1 4 Vpp 4 0 dBu 22 0 dBu 22 5 dB 1 2 Vpp 5 5 dBu 23 5 dBu Table2 Signal Levels Line level inputs Note that for the dBu value for input clipping level and absolute max output level a sine ...

Page 176: ... mix of audio from far end and local end Audio in VCR Left Right If an output is Off no audio will be sent to that output Level Settings Adjust the audio output level to the loudspeakers The volume keys on the remote control also adjust the level of the audio output Please see Interfaces for details on the audio connectors ...

Page 177: ...th Echo Control and Noise Reduction Note that it is your echo canceller that improves the audio quality experienced by the other site When you hear an echo of your own audio it is most likely the far end s echo canceller that is malfunctioning Tips for improving the echo canceller performance It is recommended to place the microphone between 1 and 2 meters away from the persons speaking Place the ...

Page 178: ...in L and R and the far end mono or left right If the system is connected to a Digital NAM stereo sound on the loudspeakers shall be present if a stereo input signal is connected to the inputs VCR Left and VCR Right or a stereo signal is received from the Far End If the system is not connected to a Digital NAM stereo sound on the loudspeaker outputs will be present in the following situations If sy...

Page 179: ...the audio input level settings The AGC will not compensate for severe maladjustment of input levels When applying a weak signal in the presence of strong background noise the AGC might amplify the background noise as well as the signal Therefore in noisy environments it is advisable to turn the AGC off Example In most conferences the participants will speak at different levels and be at different ...

Page 180: ...one calls Alert Volume You may change the volume level for the selected ringing tone Alert Speaker The system also has an internal call alerting speaker On The internal speaker will warn you of an incoming call even though the monitor may not be switched on Off The internal speaker is switched off Key Tones On There will be a sound indicator when pressing keys on the remote control Off There will ...

Page 181: ...noticing from the meeting participants On When possible eavesdropping activity is detected the system will disconnect the ongoing call and start an alarm warning signal on the internal alert speaker on the codec Off The local audio detection is switched off The default setting for Local Audio Detection is Off NOTE This setting is available from xml and web configuration Check List Security feature...

Page 182: ...he name of the input sources The outputs Far End Out are listed on the bottom showing the name of the output sources The green dots show the active connections between inputs and outputs Press the buttons for the input sources and the output sources to show the active audio streams Test tone Select an input output source and press OK to play a test tone The active audio streams on Far End Out ...

Page 183: ...Administrator Settings 169 5 6 Video Video contains the settings MCU Status Line Floor to Full Screen Web Snapshots MultiSite Picture Mode Video Name ...

Page 184: ...l be displayed and provide information about the conference Off The MultiSite MCU DuoVideo indicators will not be displayed Auto The MultiSite MCU DuoVideo indicators will be displayed for a few seconds and then timed out When grabbing the remote control the indicators will be shown again ...

Page 185: ... When Floor to Full Screen is Off someone who request floor in a MultiSite conference using the 5 1 layout will be seen in the large square rather than full screen On The participant that has the floor is displayed in full screen regardless of what MultiSite layout that is used Off The participant that has the floor is displayed in the MultiSite layout that is used ...

Page 186: ...PEG snapshots and provide them when requested as http get or via ftp See Appendix 6 for descriptions of the possible snapshot files On Snapshots generation is enabled Off Snapshots generation is disabled Note that web snapshots are not generated if the conference is encrypted ...

Page 187: ...cipants on the screen simultaneously A MultiSite call with 3 or 4 video participants is displayed with 4 Split A MultiSite call with 5 or 6 video participants is displayed with 5 1 Split Voice Switched Voice Switched mode displays the participant that is speaking in full screen 4 Split 4 Split displays the 4 last speaking Participants 5 1 Split 5 1 Split displays the speaking participant in a big ...

Page 188: ...TANDBERG 1500 MXP 174 Voice Switched mode ...

Page 189: ...o sources are available on your system The video names cannot exceed eight characters The names correspond to the video names in the Presentation Menu Choose Presentation from the Menu and open the Main Video or Presentation Video pop up menu If video names are changed you will see the changed name appear in the Main Video and Presentation Video menus ...

Page 190: ...TANDBERG 1500 MXP 176 5 7 Security Security contains the settings Encryption Encryption Mode Passwords Camera Standby Mode Applies to systems with controllable camera ...

Page 191: ... displayed The closed padlock will only be displayed on each site when all links in the MultiSite conference are encrypted If the far end supports encryption the systems will initiate encryption after the call is connected an open padlock symbol will be displayed When encryption has been established a closed padlock symbol will be displayed On The system will only send and receive encrypted data T...

Page 192: ...AES with 128 bits encryption when setting up calls If AES is not supported by the other site s no other type of encryption will be initiated DES The system will always try to set up the call using DES with 56 bits encryption on ISDN and IP If all other sites do not support DES no other type of encryption will be initiated Both AES and DES Encryption are supported for mixed ISDN IP calls In additio...

Page 193: ...ministrator Password IP Access Password Streaming Password VNC Password Access Code and Remote Software Upgrade password are duplicated from their respective menus Using the Security menu gives you a quick way to change all passwords of the system ...

Page 194: ... the system is activated the camera turns back to normal position On The camera will turn away when standby mode is activated and turn back to normal position when the system is active again This makes it easy to do a visual check to see if the camera is active or not Off The camera will always stay in normal position and will not turn away when standby mode is active Applies to systems with contr...

Page 195: ...Administrator Settings 181 5 8 Network The network menu contains ISDN BRI Settings LAN Settings Network Profiles Data Port ...

Page 196: ...ated with your ISDN line If you want to use this ISDN line you need to set Enabled On and enter the numbers of your ISDN line If some of the ISDN lines are not to be used set Enabled Off Line 1 should always be enabled National ISDN and AT T Custom ISDN might require SPID numbers associated with your ISDN numbers If you have received two different SPID Service Profile IDentifier numbers for each I...

Page 197: ...ifferent ISDN terminals with different numbers to the same physical ISDN telephone line If Validate Numbers is set to On only calls to those numbers specified in the Line Setup menus will be answered This service can be ordered from your telephone company Parallel dial On Channels will be dialed and connected in parallel when setting up a BONDING call Off Channels will be dialed one by one which m...

Page 198: ...TANDBERG 1500 MXP 184 5 8 2 LAN Settings LAN Settings contain IP Settings H 323 Settings SIP Settings Wireless LAN Settings SNMP Settings IP Services Quality of Service 802 1X Settings ...

Page 199: ...CP is used for NTP DNS Server Addresses DHCP IP address IP subnet mask and Gateway are not used because the DHCP server assigns these parameters Static The system s IP address IP subnet mask and Gateway must be specified in the IP address field IP address IP address defines the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found o...

Page 200: ...to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex IP Access Password By setting an IP Access Password on the system all access to the system using IP Telnet FTP and WEB requires a password The default IP Access Password is TANDBERG ...

Page 201: ...pecified If the network addresses are unknown please contact your administrator or Internet Service Provider DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names Example DNS Domain Name is example com and the name to lookup is videosystem will result in a videosystem example com DNS lookup ...

Page 202: ...he H 323 ID of the system may be specified here The System name is used if no H 323 ID is entered H 323 Call Setup Direct An IP address must be dialed in order to make a H 323 call The system will not use a gatekeeper or CallManager Gatekeeper The system will use a gatekeeper to make an H 323 call CallManager The system will use a CallManager to make a H 323 call H 323 Prefix When dialing a number...

Page 203: ...the Gatekeeper IP address and set H 323 Call Setup to Gatekeeper Authentication Mode Auto If Authentication Mode is set to Auto and the gatekeeper indicates that it requires authentication the endpoint will automatically try to authenticate itself to the Gatekeeper Off If Authentication Mode is set to Off the system will not try to authenticate itself to a Gatekeeper but will still try a normal re...

Page 204: ...e H 323 Aliases is set to Off If set to Off the system will register a single H 323 IDs on the Gatekeeper based on the following priority H 323 ID International Name System Name The default setting for Multiple H 323 Aliases is Off ...

Page 205: ...Administrator Settings 191 CallManager Settings CallManager IP This is the CallManager IP address that is used if you specify H 323 Call Setup CallManager ...

Page 206: ...dress in place of its own IP address within Q 931 and H 245 Auto The system will try to determine if the NAT Address or the real IP address should be used within signaling This is done to make it possible to place calls to endpoints on the LAN as well as endpoints on the WAN NAT Address This must be the external global IP address to the router with NAT support Packets sent to the router will then ...

Page 207: ...nnections the ports 5555 to 5574 will be used for Q 931 and H 245 respectively Dynamic The system will allocate which ports to use when opening a TCP connection The reason for doing this is to avoid using the same ports for subsequent calls as some firewall consider this as a sign of attack ...

Page 208: ... part of the SIP Address URI is usually a full name or system name Examples Alice Wonderland System 01 SIP Address The SIP Address is the SIP URI used to address the system SIP Address URI text field Examples alice example com 1234 1234 example com Server Discovery Auto When Auto is selected the SIP Server address is obtained using Dynamic Host Configuration Protocol DHCP Manual When Manual is sel...

Page 209: ...ver Type Available servers are Auto Nortel Microsoft and Experimental Current RFC s and Drafts supported RFC 3261 SIP Session Initiation Protocol RFC 3581 An Extension to the Session Initiation Protocol SIP for Symmetric Response Routing RFC 2327 SDP Session Description Protocol RFC 3264 An Offer Answer Model with the Session Description Protocol SDP RFC 3263 Session Initiation Protocol SIP Locati...

Page 210: ...commendation G 722 1 RFC3581 An Extension to the Session Initiation Protocol SIP for Symmetric Response Routing RFC3984 RTP Payload Format for H 264 Video RFC3016 RTP Payload Format for MPEG 4 Audio Visual Streams Media Capabilities supported in SIP Audio PCMU G 711 u law PCMA G 711 a law G 722 64 kbps G722 1 24kbit G 722 1 32 kbps AAC LD 64 kbps AAC LD 128 kbps Video H 261 QCIF 1 30 CIF 1 30 H 26...

Page 211: ...communication is made through an access point Make sure the corresponding settings are programmed into the access point Press Restart from Control Panel in order to activate the settings Required cards Compaq WL110 11 Mbps Wireless LAN Lucent Orinoco 11 Mbit s SILVER Lucent Orinoco 11 Mbit s GOLD Cisco Aironet 350 series AIR PCM 350 series Enterasys Networks RoamAbout 802 11 DS High Rate Melco Buf...

Page 212: ...ch of the keys shown below you want to use Key 1 4 The 64 bit keys can consist of a leading star and 5 characters The 128 bit key can consist of a leading star and 13 characters Start with a and then the text Example 128 bit key secretkeyhome Encryption using Hex numbers The 64 bit keys can consist of 10 hexadecimal digits Example de01ad4dbe The 128 bit key can consist of 26 hex numbers ...

Page 213: ... SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events Traps can be sent to multiple SNMP Trap Hosts Enter the IP address of up to three SNMP managers All traps will then be sent to the hosts listed SNMP Community names are used to authenticate SNMP requests SNMP requests must have a password in order to receive a response from the SNMP a...

Page 214: ...emented The Network Time Protocol NTP is used to synchronize the time of the system to a reference time server The NTP IP setting holds the IP address to a time source where the system can get the exact time The time server will subsequently be queried every 24th hour for time updates The system will use the time to timestamp messages transmitted to Gatekeepers or Border Controllers requiring H 23...

Page 215: ...f 7 for each type of packets Auto will provide the following priority Audio Video Data Signaling 4 4 3 6 IP Type of Service TOS helps a router select a routing path when multiple paths are available Delay Tells the router to minimize the delay Throughput Tells the router to maximize the throughput Reliability Tells the router to maximize the reliability Cost Tells the router to minimize the cost I...

Page 216: ...h priority Audio Video Data and Signaling packets should have in an IP network The priority ranges from 0 to 63 for each type of packets Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls The priority ranges from 0 to 63 for each type of packets ...

Page 217: ...P types that support different tunneled identity EAP PEAP and EAP TTLS The anonymous ID if set will be used for the initial unencrypted EAP Identity Request Identity The 802 1x Username is the username needed for 802 1x authentication Password The 802 1x Password is the password needed for 802 1x authentication EAP MD5 On The EAP MD5 protocol is enabled Off The EAP MD5 protocol is disabled EAP_TTL...

Page 218: ...xample 0 is added as a Call Prefix to the 2nd profile ISDN If you enter 12345678 in the dial menu and select ISDN the number dialed will be 012345678 0 is added as a Call Suffix to the 2nd profile ISDN If you enter 12345678 in the dial menu and select ISDN the number dialed will be 123456780 Using the three last profiles you can enter the name of a profile prefix suffix and network selection This ...

Page 219: ...to Data port 1 you must ensure that the PC and the system are identically configured The available settings are Baud Rate Parity Data bits Stop bits 1200 2400 4800 9600 19200 38400 57600 115200 None Odd Even 7 8 1 2 The control interface provided by the data port supports a subset of the Hayes command set as well as a comprehensive set of system specific commands It maintains communication with th...

Page 220: ...0 MXP 206 5 8 5 Restore Default Settings Restore Default Settings will restore all system settings Note that this will not affect your Call Directory information Network Type Line Setup numbers or your SPID numbers ...

Page 221: ...ow to connect peripheral equipment to your system First of all however we recommend you examine Interfaces with details on the available connectors on the back of the system Codec Peripheral Equipment contains Interfaces Document Camera VCR DVD Additional Cameras Additional Microphones TANDBERG DNAM and Speakers Stereo Speaker Kit Telephone Add On Dual Monitor XGA Monitors and Projectors VESA Disp...

Page 222: ...Specifications TANDBERG DVI I follows the VESA Monitor Timing Standard v1 08 also knows as Display Monitor Timing DMT Supported DVI cables TANDBERG supports DVI D Single Link DVI A and DVI I Single Link format cables DVI D cables transmit digital T M D S signals DVI A cables transmit analog VGA signals and DVI I cables can transmit either digital or analog signals It is possible to extend existing...

Page 223: ...n for 5V HSync and VSync 23 T M D S Clock 8 Analog Vertical Sync 16 Hot Plug Detect 24 T M D S Clock C1 Analog Red C2 Analog Green C3 Analog Blue C4 Analog Horizontal Sync C5 Analog Ground analog R G B return DVI I Combined Analog and Digital Connector Pin Assignments The TANDBERG 6000 MXP Profile and 3000 MXP Profile systems are shipped with a PC cable with integrated audio DVI A Plug 2 RCA Plug ...

Page 224: ...igital return 15 5 10 Black RGB Red C1 1 Red Coax RGB Green C2 2 Green Coax RGB Blue C3 3 Blue Coax Horizontal Sync C4 13 Brown RGB Return C5 6 7 8 RGB Coax Shield Outer Shield Ground Shell Shell Outer Shield Audio Left Centre Tip Audio Black Audio Right Ring Centre Audio Red Audio GND Gnd Sleeve Gnd Audio Shield PC cable VGA DVI with integrated audio Applies to T3000 MXP with new hardware ...

Page 225: ...Metal Can HDD 15P Male OD 8 5mm 6 Metal Can HDD 17P Male OD 8 5mm 7 Ferrite RH 16 28 5 8 0mm 8 Screw 4 40UNC 4 47mm Molded PVC 30P Black 9 Screw 4 40UNC 4 47mm Molded PVC 30P Black 10 Molded PVC Over mold 45P Black A991826 11 Molded PVC Over mold 45P Black A2K1188 12 Molded PVC Over mold 45P Black A2K1017 13 Dust Cover HDD 15P Dust Cover PE Mold A2T0225 14 Dust Cover DVI Dust Cover PE Mold A2E1544...

Page 226: ... codec XLR F pin 1 gnd pin 2 hot pin 3 cold neutral Female RCA phono sleeve ground centre signal Input impedance 2400 ohms pin 2 3 10K ohms Max input level when set to minimum input level 83 mVpp 15 5 Vpp Max input level when set to maximum input level 6 2 mVpp 1 2 Vpp Range menu adjustable input gain 22 5 dB 16 steps of 1 5 dB 22 5 dB 16 steps of 1 5 dB Phantom power voltage 24 V 5 Phantom power ...

Page 227: ... output level when set to maximum output level and volume control set to max Max output level when set to minimum output level and volume control set to max 0 75 Vpp 0 75 Vpp Range menu adjustable output gain 22 5 dB 16 steps of 1 5 dB Volume control attenuation audio out 1 0 to 21 dB mute steps of 1 5 dB Additional attenuation is possible on room loudspeaker audio output using the volume control ...

Page 228: ...able specification is If such a connection is needed the system and the PC must use static TCP IP settings because no DHCP server is controlling the small LAN which has been created between the computer and the system When configuring a back to back connection between the PC and the system make sure both static IP addresses exist on the same subnet ISDN BRI Interface ISDN I 420 RJ 45 Jack Basic Ra...

Page 229: ...ector used is female 9 pin D subs Signal name Direction Pin number Carrier detect CD From DCE 1 Receive data RXD From DCE 2 Transmit data TXD To DCE 3 Data terminal ready DTR From DCE 4 Signal ground GND 5 Data set ready DSR From DCE 6 Ready to send RTS To DCE 7 Clear to send CTS From DCE 8 Ring indicator RI From DCE 9 ...

Page 230: ...ocument camera to the Doc Cam input if available on the system 2 Open the Presentation menu from Menu and choose Doc Cam 3 You can also program the Presentation key on the remote to activate document camera See chapter Presentation Key for more information If you want to use S Video from the document camera you can connect the document camera to the AUX input on the system Note that this requires ...

Page 231: ...ween Audio Out R on the VCR DVD and VCR R Audio In 4 Choose the VCR video source se chapter Presentation menu to automatically activate the VCR audio and video input Make sure that Stereo Input Mode is set to On see chapter Stereo Settings 128 AAC LD is enabled see chapter AAC LD 128 kbps AAC LD is enabled see chapter Audio Algorithm Audio In VCR is On see chapter Audio If audio from VCR is too lo...

Page 232: ...your system for example a whiteboard camera Connect the video output of the additional camera to one of the available Video inputs on the system Note that additional controllable cameras are only available for some roll about systems Set tops and personal systems may be able to connect additional cameras ...

Page 233: ...g you have a whiteboard at a distance from your table microphone it is possible to connect additional microphones to your system See Appendix 4 for more information Note that this requires a system with more than one XLR input When more than one microphone is connected you have the option to use the Voice Activate Camera Tracking feature ...

Page 234: ...s the DNAM audio amplifier and the DNAM loudspeaker cabinet The DNAM loudspeaker cabinet is based on several editions one for each of the 6000 MXP 6000 MXP Profile 7000 MXP and 8000 MXP systems For the 6000 MXP and the 8000 MXP system the audio amplifier is integrated in the loudspeaker cabinet For the Maestro system the amplifier and the loudspeaker cabinet is integrated directly into the system ...

Page 235: ... by TANDBERG Loudspeaker Stereo Kit Full dynamic range for audio high fidelity range Digital Signal Processing and Filtering on all channels for best audio detail clarity Digital Crossover Filtering on center channels In out Audio In S PDIF stereo or Analog mono using the same connector Differential In female XLR pin out 1 GND 2 Signal 3 Signal Loop Out line out directly from the input always anal...

Page 236: ...z Enclosed MDF speaker cabinet Using the external and optional Stereo Speaker Kit will improve the stereo sound even on systems with integrated stereo speakers Note that the kit is not available for Mini DNAM described below Before connecting the Stereo Speaker Kit make sure the complete videoconferencing system is powered down When connecting the Stereo Speaker Kit to a system with already integr...

Page 237: ...Stereo digital SPDIF input 2x30W into 8ohm External DC power supply Compact size The Mini DNAM Loudspeaker Cabinet The Mini DNAM speaker cabinet specification 2 15W Stereo Speakers high quality Frequency range 100Hz 20kHz Enclosed MDF speaker cabinet Integrated Stereo Speakers 2 15W Stereo Speakers high quality Frequency range 100Hz 20kHz Enclosed MDF speaker cabinet Note that there are different ...

Page 238: ...rmation Check also that the full range frequency audio coding AAC LD is enabled In Call Quality menu AAC LD is checked and AAC LD 128 threshold is the same or lower than the call rate you are planning to use See chapter Audio Algorithm and AAC LD 128kbps for more information An installation sheet is enclosed in the Stereo Loudspeaker Kit which also describes recommended physical speaker placement ...

Page 239: ...Peripheral Equipment 225 ...

Page 240: ...dio input without integrated echo cancelling In addition to using ISDN and IP for your telephone sites it is possible to connect a telephone using normal POTS line by Connect the audio out from the conference telephone to the AUX input Connect the audio input from the conference telephone to the AUX output which provides a mixed signal between local and far end optional MultiSite package available...

Page 241: ...Peripheral Equipment 227 6 9 Dual Monitor Note that this requires a system with dual monitor video output ...

Page 242: ...itors and Projectors Optional Some TANDBERG systems can be delivered with optional single or dual TV XGA monitors It can also be connected to any DVI VGA PAL or NTSC display Note that this requires a system with minimum one DVI I output ...

Page 243: ...res a system supplied with a VGA DVI output The VESA DPMS standard consists of four modes Normal Standby Suspend and Off and applies to all Sync formats e g VGA DPMS standard Normal Standby Suspend Off H sync On Off On Off V sync On On Off Off Power savings None Minimal Substantial Maximum Recovery time None 2 3 seconds 2 3 seconds 8 10 seconds In Off mode some power may still be drawn in order to...

Page 244: ...smitter and the monitor can go from Monitor On Power state to Intermediate Power state Active off Power state The monitor can go from Intermediate Power state to Active off Power state when the monitor timer expires Non Link Recoverable Off Power State The monitor can enter Non Link Recoverable Off Power State when the codec is switched off or if the DVI cable is disconnected This power state is e...

Page 245: ...screen settings TANDBERG supports EDID structure v1 3 which adheres to the MS Plug Play definition This standard contains information on product ID basic display parameters timing identifications and detailed timing descriptions In F1 and above TANDBERG will use the EDID information to decide which resolution to use 800x600 75Hz or 1024x768 60Hz Example 1024x768 60Hz Detailed timing description Pi...

Page 246: ...0 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494 HBO IBM G97 IBM E74 IBM 6743 60N JVC LT 23X475 JVC LT 23C50BU JVC LT 23X576 LG L3200A LG M3200C Löewe TAA112747 MAG D700 MAG DJ707 Panasonic SL75 Pioneer PDP 50MXE10 Pioneer PDP 42MXE10 S Pioneer PDP 43MXE1 S Pioneer PDP 50MXE11 Samsung 191T Samsung 323T Need to comply with the VESA EDID standard ...

Page 247: ...ix 7 Web Interface Appendix 8 Connecting the system to PRI T1 Appendix 9 Connecting the system to the Switched 56 network Appendix 10 Connecting the system to ISDN using NT1 network adapters Appendix 11 TANDBERG Cameras Appendix 12 Remote control Appendix 13 Cisco CallManager registration Appendix 14 Diagnostic Tools for IP Appendix 15 System Upgrade Appendix 16 Declaration of Conformity Appendix ...

Page 248: ...o SIF 352 x 240 pixels NATIVE PAL 448p 576 x 448 pixels IPv6 NETWORK SUPPORT Dual Stack IPv4 and IPv6 simultaneous support Net service support on IPv6 Telnet HTTP HTTPS ftp SNMP DNS NTP DHCP Media support on IPv6 H 323 Streaming SECURITY FEATURES Management via HTTPS IP Administration Password Menu Administration Password Dialing Access code Streaming password H 243 MCU Password VNC password SNMP ...

Page 249: ...us Locked optic iris Auto white balance CLOSED CAPTIONING TEXT CHAT T 140 text chat available from Telnet Web and User Interface PRESENTATIONS AND COLLABORATION Natural Presenter Package including PC Presenter DVI I SXGA In PC SoftPresenter Digital Clarity Native Formats Advanced Video Layouts Streaming compatible with Cisco IP TV Apple QuickTime RealPlayer v8 etc SYSTEM MANAGEMENT Support for Loc...

Page 250: ...upport via NTP condensing APPROVALS Directive 73 23 EEC Low Voltage Directive Standard EN 60950 Directive 89 336 EEC EMC Directive Standard EN 55022 Class B Standard EN 55024 Standard EN 61000 3 2 3 3 Directive 1999 5 EEC R TTE Directive Standard TBR3 Approved according to UL 60950 and CAN CSA C22 2 No 60950 Complies with FCC15B Class B UNIT DIMENSIONS Height 44 4 cm 17 5 inches Width 54 4 cm 21 4...

Page 251: ...deo 5 audio 5x1536 video no audio 4x1920 video 5 audio 3x3072 video no audio Rate Matching Yes Yes Dual Stream DuoVideo H 239 Yes Yes Secure Conference All bandwidths All bandwidths H 264 Up to 2Mbps Up to 2Mbps Picture Mode MultiSite VS CP4 CP5 1 VS CP4 CP5 1 Model 3000MXP 3000NET MXP 2000MXP 1500MXP Bandwidth Point to point ISDN IP Standard 384 1536 Option 512 1920 3000NET 384 1536 Standard 1920...

Page 252: ...2Mbps Up to 768 Picture Mode MultiSite VS CP4 CP5 1 VS CP4 CP5 1 Model 770MXP 1000MXP Bandwidth Point to point ISDN IP Standard 768 IP only Option 128 768 Standard 768 IP only Options 128 768 384 768 MultiSite Not Available Not Available Rate Matching Not Available Not Available Dual Stream DuoVideo H 239 Yes Yes Secure Conference All bandwidths All bandwidths H 264 Up to 768 Up to 768 Picture Mod...

Page 253: ...Appendices 239 ...

Page 254: ...ted light from pale walls often produces excellent results Avoid harsh side lighting or strong light from above Strong sunlight from a window or skylight may put part or all of the subject matter in shadow or cause silhouetting If you still have problems with the iris and lighting manual adjustment of the camera parameters might help see Video Settings menu Dim scenes can also be improved by manua...

Page 255: ...g room Seating Area Table Should allow all participants to see Monitors Should allow camera to see all participants Non shiny non patterned preferably light grey surface if table used Walls Color Generally high contrast color desired Light blue is commonly used Acoustically reflective surfaces such as glass or concrete should be covered with curtains or sound treatment Audio Noise Floor preferred ...

Page 256: ...lose to the chair person or a designated controller of the document camera for ease of use remember to arrange all the peripherals so that one participant can reach each of them to point change the display tape and so forth The camera supports up to 15 pre stored camera positions The illustration shows three possible camera positions one for all the participants one for the whiteboard and one for ...

Page 257: ...1234 1250 A1 B2 ABC To upload this file to the system follow these steps Open a DOS window and go to the folder where the access txt file is located Type ftp IP address of your local system User press Enter or enter IP password Type bin and press Enter Go to the user folder type cd user Upload the access txt file type put access txt Exit from ftp type bye Administrator Password Access to the admin...

Page 258: ...h a secure conference using AES or DES encryption The TANDBERG system will attempt this for both IP and ISDN connections Where a remote system or MCU supports encryption the highest common encryption algorithm will be selected on a port by port basis The type and status of the encryption negotiated is indicated by padlock symbols and on screen messages Encryption on the TANDBERG systems is fully a...

Page 259: ...Processing Standard Publication 197 Advanced Encryption Standard by The National Institute of Standards and Technology NIST IEEE 802 1x EAP Extensible Authentication Protocol This is a standard for authentication and authorization of units systems onto the network Static configuration System ID and Password Anonymous ID for encryption challenge Enable methods Supported methods MD5 simple challenge...

Page 260: ...tem but can be edited as a text file Files accessible only by ftp get tmp snapshots xxx jpg or http IP address of system tmp snapshots xxx jpg site0 jpg Snapshot of current stream if MultiSite main jpg Snapshot of selfview site1 jpg Snapshot of decoded stream if point to point duo jpg Snapshot of the encoded stream if transmitting DuoVideo the decoded stream if receiving DuoVideo Custom logos Go t...

Page 261: ...LAN Settings 2 Specify IP assignment DHCP or Static If DHCP is selected no other settings are needed If Static is selected IP address IP subnet mask and Gateway must be specified 3 Start your Web browser In the address field type the IP address of the system Enter the password and the Web page of the system will be shown The default password is TANDBERG 4 Restart the system Choose Restart from the...

Page 262: ... system to the input marked CPE Customer Provided Equipment on the Adtran CSU straight through category 5 cable is recommended Connect to the network via the NET connector on the Adtran CSU Configuration of the system Open the Settings Menu from the Control Panel and select Network Choose Network Type PRI and specify your PRI number max Channels cable length between system and CSU and switch type ...

Page 263: ...apter Connect the two SW56 cables from the Telesync adapter Line 1 and Line 2 to the SW56 network Configuration of the system Select network type to National ISDN LINE 1 SETUP NUMBER1 NUMBER2 SPID1 SPID2 program with number from the first SW56 line program with number from the second SW56 line program with number from the first SW56 line Leave blank How to call It is important to use Restrict 56k ...

Page 264: ...terface of your NT1 adapter to the line provided from your network provider For convenience the NT1 adapters could be placed inside the cabinet If needed use the shorter ISDN cable RJ45 connectors delivered with the NT1 between the codec and the NT1 and the longer ISDN cable between the NT1 and the connector RJ45 at the wall socket Configuring The configuration of the system is performed in the sa...

Page 265: ...Appendices 251 ...

Page 266: ...TANDBERG 1500 MXP 252 Appendix 11 TANDBERG Cameras TANDBERG Precision HD Camera Available to TANDBERG 8000 MXP 6000 MXP Profile 3000 MXP Profile Maestro MXP and Edge 75 85 95 MXP Pin outs and Connectors ...

Page 267: ...This connector is used when cascading cameras Control out signal and external camera detection Note It does not provide power for cascaded camera PRI Pin out Pin 6 GND Pin 5 GND Pin 4 RXD in Pin 3 TXD out Pin 2 Presence 12V in daisy chain Pin 1 GND Multiple Camera support The system is able to control a total of 4 cameras Either 1 Precision HD Cameras plus up to 3 WAVE II Cameras or up to 4 WAVE I...

Page 268: ...upported by TANDBERG is 20 m 65 ft Applies to T3000 MXP Profile with new hardware Disabled when connected to a TANDBERG system using the TANDBERG Camera Cable This output does not support HDCP High Bandwidth Digital Content Protection Precision HD Camera Dimensions Back view Side view ...

Page 269: ...Appendices 255 Top view ...

Page 270: ...presence when connected in daisy chain Pin 7 GND Pin 6 GND Pin 5 RXD in Pin 4 TXD out Pin 3 12V Pin 2 GND Pin 1 12V Standard Phono Used for composite video signal Power 2 0 mm DC power jack 12V 1A required Standard Mini Din Used for S Video signal 6 PIN RJ modular jack This connector is used when cascading cameras Control out signal and external camera detection Note It does not provide power for ...

Page 271: ...Appendices 257 Pin 5 GND Pin 4 RXD in Pin 3 TXD out Pin 2 Presence 12V in daisy chain Pin 1 GND Dimensions Front view Side view Rear view Underside view ...

Page 272: ...ote Control TRC3 TRC4 Remote Control TRC 3 TRC4 The TANDBERG remote control transmits IR signals using the following parameters Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 7 IR wavelength 940nm IR carrier frequency 30kHz ...

Page 273: ...4 5 5 0 NUMBER 5 0 NUMBER 5 6 6 0 NUMBER 6 0 NUMBER 6 7 7 0 NUMBER 7 0 NUMBER 7 8 8 0 NUMBER 8 0 NUMBER 8 9 9 0 NUMBER 9 0 NUMBER 9 10 0A 0 NUMBER 0 0 NUMBER 0 11 0B 0 0 12 0C 0 0 13 0D 14 0E 15 0F 16 10 17 11 PRESENTER PRESENTER 18 12 0 0 19 13 20 14 21 15 22 16 0 ZOOM OUT 0 ZOOM OUT 23 17 0 ZOOM IN 0 ZOOM IN 24 18 25 19 0 VOLUME DOWN 0 VOLUME DOWN 26 1A 0 VOLUME UP 0 VOLUME UP 27 1B 0 MIC OFF 0 ...

Page 274: ...LAYOUT 0 LAYOUT 41 29 42 2A 0 MAIN CAM 43 2B 0 PC 44 2C 0 DOC CAM 45 2D 0 DVD 46 2E 0 AUX 47 2F 0 HELP 4 P0 48 30 0 FAR END 4 P1 49 31 0 PRESETS 4 P2 50 32 0 SERVICES 4 P3 51 33 4 P4 52 34 4 P5 53 35 4 P6 54 36 4 P7 55 37 4 P8 56 38 4 P9 57 39 4 P10 58 3A 4 P11 59 3B 4 P12 60 3C 4 P13 61 3D 4 P14 62 3E 63 3F 0 WAKE UP 0 WAKE UP 25 19 3 LOW BATT 3 LOW BATT XX 3 PROG VER 3 PROG VER ...

Page 275: ...button 4 A pop up box will now appear on the screen and ask you if you would like to configure the directory number Push the ok button 5 You should now see the Directory Number Configuration WEB page Enter the E 164 phone number of your TANDBERG system in the Directory number field and in the Forward and Pickup Settings enter the time of No Answer Ring Duration The time selected has to have a valu...

Page 276: ...the gatekeeper or to the endpoint In case you have problems one would first ping the default gateway then the gatekeeper and then the other endpoint Traceroute Traceroute does exactly that it traces the route an IP packet takes to reach its destination and displays all router hops Traceroute is very useful for seeing exactly where there is a routing problem in the IP network and for checking where...

Page 277: ...le using MultiSite if a site is disconnected and reconnected without terminating the entire conference the next site to be connected will have a H 245 port outside of the specified range If this functionality is required through a firewall the range of TCP ports can be extended past 5564 However if a site is disconnected and reconnected without ending the conference enough times one can quickly en...

Page 278: ...ssary If the system upgrade process is aborted before it s complete the system will work as normal with the original software The TANDBERG MXP systems can be upgraded in three different ways Using the web interface Using FTP Using ISDN A To upgrade using the web interface please do the following steps 1 Type the IP address of the TANDBERG MXP system that shall be upgraded for instance 10 0 8 77 in...

Page 279: ...Appendices 265 The following page will now be displayed Figure 1 3 Enter the Release key in the Release Key field and press the Install Software button ...

Page 280: ... to click on the restart button and press OK to restart the system in order to activate the new software Once verified the system will reboot once more to complete the upload of all systems parameters kept from the old software revision 7 To verify that the new sw is installed refresh the page shown in figure1 after restart The Software Version should now show the new software version uploaded to ...

Page 281: ...another TANDBERG MXP system using ISDN Please note that both systems must be on software version F3 0 or newer for this functionality Please also note that both systems must be on software version F3 0 or newer for this functionality 1 Connect to the system that shall be upgraded using ISDN 2 Copy the new software file to a folder on your computer for instance c software 3 Type the IP address of t...

Page 282: ...ns menu 7 Enter the password set at the far end for remote upgrade default password is TANDBERG 8 Press Install Software The system will now use about 90 of the call capacity to transfer the software file across During this time audio and video will be turned off 9 Once the software has been transferred and verified at the far end you will get a new webpage with information that the upgrade of the...

Page 283: ...Appendices 269 In the menu on the system under Control Panel System Information the installed software should now be displayed as the Software Version ...

Page 284: ...ission Directives LVD 73 23 EEC EMC 89 336 EEC R TTE 99 5 EEC This product complies with harmonized Standards EN 60950 2000 EN 55022 1994 A1 A2 EN 55024 1998 A1 A2 EN 61000 3 2 2000 EN 61000 3 3 1995 A1 TBR 3 Layer 1 2 and 3 TECHNICAL CONSTRUCTION FILE NO D13683 YEAR WHICH THE CE MARK WAS AFFIXED 2004 For an official signed version of this document or details regarding documentation from the techn...

Page 285: ...onnection TELNET Challenge TMS Tandberg Management Suite uses MD5 Challenge Response algorithm RFC 1321 Telnet access for encryption of password over the IP network SNMP Simple Network Management Protocol A standard network protocol for management and surveillance of TCP IP networks RFC 1157 SNMP v1 RFC 1213 MIB II DHCP Dynamic Host Configuration Protocol DHCP is a TCP IP protocol that offers dyna...

Page 286: ...munications network connecting geographically separated computers printers and other devices SSL Secure Sockets Layer SSL is a proposed open standard for establishing a secure communications channel to prevent the interception of critical information ...

Page 287: ... 8 NB2 Output x Digit bit 2 9 NB4 Output x Digit bit 3 10 NB8 Output x Digit bit 4 11 SD A SD A T A Output x x x Send Data Transmit 12 SD B SD B T B Output x x x Send Data Transmit 13 RD A RD A R A Input x x x Receive Data 14 RD B RD B R B Input x x x Receive Data 15 SCR A SCR A S A Input x x x Signal Clock Receive Receive Timing 16 SCR B SCR B S B Input x x x Signal Clock Receive Receive Timing 1...

Page 288: ... for cables not using DTR RI or RLSD data triggered applications Cable type o Shielded Connector housing o Metal with cable shield connected to metal housing at 26 pin connector end Signal Name Female 26pin DSUB Pin number Male 34pin Winchester Pin number Comments Frame ground 1 A Signal ground 19 23 B TX A transmit data TX B 11 12 P S Twisted pair RX A receive data RX B 13 14 R T Twisted pair RCL...

Page 289: ...elded Connector housing o Metal with cable shield connected to metal housing at 26 pin connector end Signal Name Female 26pin DSUB Pin number Male 34pin Winchester Pin number Male 25pin DSUB Comments Frame ground 1 A Signal ground 19 23 B TX A transmit data TX B 11 12 P S Twisted pair RX A receive data RX B 13 14 R T Twisted pair RCLK A rcv clock RCLK B 15 16 V X Twisted pair TCLK A xmt clock TCLK...

Page 290: ...end Pin Number Male 37pin DSUB DCE end Pin Number Comments Frame Ground 1 1 Do not connect shield to FGND Signal Ground 19 23 19 30 Send Data A Send Data B 11 12 4 22 Twisted Pair Send Timing A Send Timing B 17 18 5 23 Twisted Pair Receive Data A Receive Data B 13 14 6 24 Twisted Pair Receive Timing A Receive Timing B 15 16 8 26 Twisted Pair Terminal Ready A 26 12 Receiver Ready A Receiver Ready B...

Page 291: ...Number Comments Frame Ground 1 1 Do not connect shield to FGND Signal Ground 19 19 30 Send Data A Send Data B 11 12 4 22 Twisted Pair Send Timing A Send Timing B 17 18 5 23 Twisted Pair Receive Data A Receive Data B 13 14 6 24 Twisted Pair Receive Timing A Receive Timing B 15 16 8 26 Twisted Pair Terminal Ready A 26 12 Receiver Ready A Receiver Ready B 22 23 13 31 Twisted Pair Incoming Call A 24 1...

Page 292: ...6pin DSUB Tandberg end Pin Number Male 25pin DSUB RS 530 DCE end Pin Number Comments Frame Ground 1 1 Do not connect shield to FGND Signal Ground 19 7 Send Data A Send Data B 11 12 2 14 Twisted Pair Send Timing A Send Timing B 17 18 15 12 Twisted Pair Receive Data A Receive Data B 13 14 3 16 Twisted Pair Receive Timing A Receive Timing B 15 16 17 9 Twisted Pair Terminal Ready A Terminal Ready B 20...

Page 293: ... 25pin DSUB RS 366 Pin Number Comments Frame Ground 1 1 Do not connect shield to FGND Signal Ground 19 7 Send Data A Send Data B 11 12 2 14 Twisted Pair Send Timing A Send Timing B 17 18 15 12 Twisted Pair Receive Data A Receive Data B 13 14 3 16 Twisted Pair Receive Timing A Receive Timing B 15 16 17 9 Twisted Pair Terminal Ready A Terminal Ready B 20 21 20 23 Receiver Ready A 22 8 Twisted Pair R...

Page 294: ...9 o DSUB 37 pin Male Signal Name Female 26pin DSUB Tandberg end Pin Number Male 37pin DSUB DCE end Pin Number Comments Frame Ground 1 1 Do not connect shield to FGND Send Data A Send Data B 11 12 4 14 Twisted Pair Send Timing A Send Timing B 17 18 15 12 Twisted Pair Receive Data A Receive Data B 13 14 3 16 Twisted Pair Receive Timing A Receive Timing B 15 16 17 9 Twisted Pair LOS 25 31 Signal Grou...

Page 295: ... you of an incoming call even though the monitor may not be switched on Audio call Audio call equals a telephone call You can make a call with the video system with audio only Audio input 4 Intended for connection to an external microphone amplifier or an external fixed mixer Audio input 5 Intended for connection to external playback devices or to telephone add on hybrids Audio input 6 Intended fo...

Page 296: ...ll automatically view the current speaker Chair control Enables one participant to control the meeting by selecting which of the conference participants that is to be broadcasted to the other participants Channel status Comprehensive information about the call progress listing the numbers called and if an error occurs a cause code is displayed CIF Common Intermediate Format 352x288 pixels Closed C...

Page 297: ...t for PAL versions Echo canceller Continuously adjusts itself to the audio characteristics of the room and compensates for any changes it detects in the audio environment Echo control When set to On the far end is prevented to hear their own audio Encryption Use encryption to make a secure call The system will try to make point to point calls using encryption If the far end system supports encrypt...

Page 298: ...our TANDBERG representatives Humfilter A high pass filter which reduces very low frequency noise I iCIF Interlaced CIF 352x288 pixels 50 fields per second Incoming call Someone calls in to your system Incoming MCU Calls If occupied in a call the system will provide a visual audio indication of an incoming call and ask to accept or reject the call IP address Defines the network address of the syste...

Page 299: ...ot available on all systems MultiSite cascading By connecting up to 4 or 6 depending on the system capacity MultiSite systems together to achieve a higher number of participants in a multipoint call N NAT Network Address Translation NAT support in the videoconferencing system enables proper exchange of audio video data when connected to an external videoconferencing system when the IP traffic goes...

Page 300: ...g When connected the PC image is displayed on the monitor PC SoftPresenterTF Shows PC images via the LAN connection PIP Picture In Picture point to point call A call with two participants including your self POP Picture Outside Picture POP is a picture layout mode that is optimized for wide screens Full screen 1 3 layout and emulated dual monitor layout Precision HD Camera High Definition camera d...

Page 301: ...se sensitive SNMP Trap Host Identifies the IP address of the SNMP manager SNMP traps Generated by the agent to inform the manager about important events SoftMux Ensures high reliability and includes the unique Downspeeding feature It also makes it possible to dial to another videoconferencing equipment phones and mobile phones in a uniform way and provides an on screen real time feedback on the pr...

Page 302: ...e restricted coding this should be selected Take chair Request chairmanship of the conference If no one else is chairman the request is granted TCS 4 Used to address different systems on a LAN when dialing in via a gateway Terminal Names Lists the site numbers or name if supported of other sites connected in the conference Terminate meeting The chairman can terminate the conference i e all partici...

Page 303: ...te will be displayed in full screen during a MultiSite conference W WAVE II Camera Wide Angle View Camera delivers the widest angle of view in the industry Welcome menu The welcome menu displays the Menu when you are outside a call X XGA extended Graphics Array 1024 x 768 ...

Page 304: ...2 E Echo Control 163 EDID 231 Encryption 177 End Call 46 Extra cameras 218 F Far End Control 66 G Gatekeeper 189 Group Layout 79 H H 239 72 137 138 140 Hardware serial number 91 I Indicators 32 Interfaces 208 IP Address Conflict Check 100 IP Settings 187 L Language 107 Last number dialed 53 Layout 26 Letter keys 29 M MCU 86 MCU Status Line 170 Menu timeout in call 124 Mic off 27 Microphone 219 Mis...

Page 305: ...r 81 Take new snapshot 73 74 Telephone Add On 226 Terminate Meeting 85 Test Subsystem 94 Text Chat 103 Timeout 124 To connect a PC to Dataport 1 205 Touch Tones 30 V Video Algorithm 147 Video Call 37 Video cassette recorder VCR 217 Video Name 175 Video Quality 152 View Administrator Settings 95 View Site 83 VNC Settings 144 Volume and 28 W Warnings 101 Waste handling v WAVE II camera 252 Web Snaps...

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