➲
The display is lit, but the
printer does not print
1. Check that the printer is Online. If the displays shows Offline, then press
the key Online. Try to print again.
2. Check the connection from the printer to the computer (interface cable).
Check that the interface cable is properly connected to the computer and to
the printer.
Check that it is the correct interface cable for your printer. Information on
the interface is located in the section
Connecting the printer to the computer
and in chapter
Interfaces
.
Check that the printer is properly adapted to the computer (configured).
Refer to section
The control panel
. Check the parameter set in the Setup
menu unI/O (serial/parallel) and if necessary correct it.
3. Check that the top cover is closed.
4. Check that paper is inserted and loaded. Refer to the section
Loading paper
.
➲
Problems with the paper feed
The paper is not fed in.
1. Check that the display shows the correct paperway, if necessary select the
correct paperway (single sheet or fanfold) with the key Park.
See
Changing the paper type
.
2. Make sure that the paper guide is correctly adjusted at the side.
3. When using single sheets, push the paper fully into the paper feed.
Reference manual
Troubleshooting
116
