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T A L K S W I T C H   S T A R T   G U I D E   •   U K   &   I R E L A N D

STEP 2 — CONNECT TALKSWITCH TO YOUR PC OR NETWORK

TalkSwitch can be set up anywhere in the vicinity of your incoming phone lines and 
computing equipment. 

TalkSwitch 48 models can be connected to your PC using a Local Area Network 

(LAN), USB, or serial

*

 (RS-232) connection. 

The TalkSwitch 24 can be connected to your PC using a USB or serial

*

 connection. 

If you’re installing a TalkSwitch system with multiple TalkSwitch 48 units or you’re 
adding a TalkSwitch unit to an existing system, refer to the 

Networking TalkSwitch on a 

LAN 

section on page 12.

Connection Options

Connect using LAN (Ethernet):

 Connect one end of the 

provided RJ-45 Ethernet cable to the LAN port at the back 
of the TalkSwitch 48 unit and the other end directly to 
your Ethernet switch. Ensure your computer is connected 
to the same switch. 

Connect using USB:

 Using a USB A-to-B cable, connect 

the “B” end to the USB port at the back of TalkSwitch, and 
the “A” end to the USB port of your PC.

Power up TalkSwitch

1.

Connect the provided AC Adapter to the Power port at 
the back of the TalkSwitch unit and plug the adapter 
into an available power outlet. 

Warning! Never use a power adapter other than 
the one provided with TalkSwitch.

2.

Turn TalkSwitch on by pressing the 

Power

 button on 

the front of the unit. The lights on the front panel will 
flash for a few moments during boot-up, then stop. 
The center light marked 

Data

 will remain lit, 

indicating that the TalkSwitch unit is on.

* Serial cables are not provided with TalkSwitch systems. Some models may not have 

a serial port.

LAN

USB

Power

Power

Data

Summary of Contents for CT.TS005.002501.UK

Page 1: ...A N S W E R S W I T H I N T E L L I G E N C E TALKSWITCH DOCUMENTATION START GUIDE RELEASE 3 24 CT TS00 5 00250 1 UK...

Page 2: ...steps in this guide For information on setting up a TalkSwitch system to use Voice over IP VoIP refer to the TalkSwitch VoIP Configuration Guide for Multi location Networks For information on configu...

Page 3: ...f you plan on using VoIP or configuring your system remotely you will need an Ethernet switch or router with an integrated switch and a broadband Internet connection Check your premises telephone wiri...

Page 4: ...ROM drive 3 The Install main window will appear within 20 seconds Click INSTALL and follow the instructions If the installation program does not automatically start for example if Autorun is disabled...

Page 5: ...e LAN port at the back of the TalkSwitch 48 unit and the other end directly to your Ethernet switch Ensure your computer is connected to the same switch Connect using USB Using a USB A to B cable conn...

Page 6: ...pens requesting you to select the connection type LAN connection From the Connection Type menu select Ethernet and click Connect USB connection From the Connection Type menu select USB and click Conne...

Page 7: ...f the caller selects 0 then select go to local ext and then 114 We recommend assigning extension 114 to your office receptionist or person assigned to answer general calls extension 114 is designed to...

Page 8: ...ation window 2 From the list of telephone lines click Line 1 to configure incoming line number 1 3 From the drop down list next to On an incoming call during mode select Mode 1 Modes represent differe...

Page 9: ...ple 1 select the number of rings for example after 3 rings and select the extensions to ring from the list by default they are all selected Note you can adjust the ring sequence by clicking Adjust Seq...

Page 10: ...ncoming phone line per wall phone jack Use the RJ 11 telephone cables provided to connect external phone lines to TalkSwitch These cables have a two wire connector for connection to a single line wall...

Page 11: ...sic on Hold to your system A External Audio Source To play music while on hold connect a 1 8 3 5mm mono phono connector cable from an audio source such as a CD player tape player or sound card to the...

Page 12: ...e instructions The file must be an 8khz 8 bit mono law wav file A sample greeting Auto Attendant Sample wav is provided in your TalkSwitch folder Record an Auto Attendant greeting To record an Auto At...

Page 13: ...h unit enclosures are not designed for stacking We recommend wall mounting units in a horizontal row to maximize airflow and keep the units from overheating Power up all TalkSwitch units 1 Connect the...

Page 14: ...itional TalkSwitch unit assigning a unique ID number to each unit on the network After successfully changing each unit ID to a unique number each unit can be identified by the network More importantly...

Page 15: ...tion for details on port mapping visit http www portforward com routers htm What next For advanced configuration and complete information on TalkSwitch features refer to the TalkSwitch User Guide To a...

Page 16: ...TalkSwitch Copyright 2006 All Rights Reserved CT TS005 002501 UK April 2006 TalkSwitch is a division of Centrepoint Technologies Inc...

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