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T A L K S W I T C H   S T A R T   G U I D E   •   U K   &   I R E L A N D

Connect telephones and fax machines to TalkSwitch

For 

TalkSwitch 24

, connect the telephone cables from 

your phones to the E1 through E4 ports of the TalkSwitch 
unit, consecutively. If you have a fax, connect the phone 
cable from your fax to the E3 port.

For 

TalkSwitch 48

, connect the telephone cables from 

your phones to the E1 through E8 ports of the TalkSwitch 
unit(s). If you have a fax, connect the phone cable from 
your fax to the E8 port.

Take note of which telephone is connected to which port 
and refer to the table below for corresponding extension 
numbers. For systems with multiple TalkSwitch 48 units, 
refer to the 

Networking TalkSwitch on a LAN

 section on 

page 12 for further details. 

Connect an audio source (optional) 

There are two ways to add Music on Hold to your system.

A) External Audio Source

To play music while on hold, connect a 1/8" (3.5mm) mono 
phono connector cable from an audio source such as a CD 
player, tape player, or sound card to the 

MUSIC

 port of the 

TalkSwitch unit.

If you have a system with multiple TalkSwitch units, you will need to provide audio to 
the MUSIC ports of each unit.

B) Internal Music File

TalkSwitch can play a digital audio file (.wav format). For complete details, refer to 

TalkSwitch User Guide 

and/or Quick Guide 

Configuring Music on Hold

.

Connect to a Public Address (PA) System (optional) 

To make announcements over a Public Address (PA) System from a TalkSwitch extension, 
connect a 1/8" (3.5mm) mono phone connector cable from the TalkSwitch 

PA

 port to the 

input

 of the PA system. For complete details, refer to 

TalkSwitch User Guide

.

TalkSwitch 48

TalkSwitch 24

TalkSwitch Phone Port

E1

E2

E3

E4

E5

E6

E7

E8

Extension number (single 
unit systems; unit ID = 1)

111

112

113

114

115

116

117

118

E1 E2 E3 E4

E1 E2 E3 E4

E5 E6 E7 E8

24

48

MUSIC

Summary of Contents for CT.TS005.002501.UK

Page 1: ...A N S W E R S W I T H I N T E L L I G E N C E TALKSWITCH DOCUMENTATION START GUIDE RELEASE 3 24 CT TS00 5 00250 1 UK...

Page 2: ...steps in this guide For information on setting up a TalkSwitch system to use Voice over IP VoIP refer to the TalkSwitch VoIP Configuration Guide for Multi location Networks For information on configu...

Page 3: ...f you plan on using VoIP or configuring your system remotely you will need an Ethernet switch or router with an integrated switch and a broadband Internet connection Check your premises telephone wiri...

Page 4: ...ROM drive 3 The Install main window will appear within 20 seconds Click INSTALL and follow the instructions If the installation program does not automatically start for example if Autorun is disabled...

Page 5: ...e LAN port at the back of the TalkSwitch 48 unit and the other end directly to your Ethernet switch Ensure your computer is connected to the same switch Connect using USB Using a USB A to B cable conn...

Page 6: ...pens requesting you to select the connection type LAN connection From the Connection Type menu select Ethernet and click Connect USB connection From the Connection Type menu select USB and click Conne...

Page 7: ...f the caller selects 0 then select go to local ext and then 114 We recommend assigning extension 114 to your office receptionist or person assigned to answer general calls extension 114 is designed to...

Page 8: ...ation window 2 From the list of telephone lines click Line 1 to configure incoming line number 1 3 From the drop down list next to On an incoming call during mode select Mode 1 Modes represent differe...

Page 9: ...ple 1 select the number of rings for example after 3 rings and select the extensions to ring from the list by default they are all selected Note you can adjust the ring sequence by clicking Adjust Seq...

Page 10: ...ncoming phone line per wall phone jack Use the RJ 11 telephone cables provided to connect external phone lines to TalkSwitch These cables have a two wire connector for connection to a single line wall...

Page 11: ...sic on Hold to your system A External Audio Source To play music while on hold connect a 1 8 3 5mm mono phono connector cable from an audio source such as a CD player tape player or sound card to the...

Page 12: ...e instructions The file must be an 8khz 8 bit mono law wav file A sample greeting Auto Attendant Sample wav is provided in your TalkSwitch folder Record an Auto Attendant greeting To record an Auto At...

Page 13: ...h unit enclosures are not designed for stacking We recommend wall mounting units in a horizontal row to maximize airflow and keep the units from overheating Power up all TalkSwitch units 1 Connect the...

Page 14: ...itional TalkSwitch unit assigning a unique ID number to each unit on the network After successfully changing each unit ID to a unique number each unit can be identified by the network More importantly...

Page 15: ...tion for details on port mapping visit http www portforward com routers htm What next For advanced configuration and complete information on TalkSwitch features refer to the TalkSwitch User Guide To a...

Page 16: ...TalkSwitch Copyright 2006 All Rights Reserved CT TS005 002501 UK April 2006 TalkSwitch is a division of Centrepoint Technologies Inc...

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