H T T P : / / G L O B A L . T A L K S W I T C H . C O M
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STEP 8 — AUTO ATTENDANT AND VOICEMAIL GREETINGS
If you have set up an Auto Attendant, as described in Step 4 of this guide
— Configure
an Automated Attendant
, then you should load or record a greeting now.
What should an Auto Attendant say?
The following is an example of a typical Auto Attendant greeting:
"Welcome to the ABC company. If you know your party's three-digit extension you may
dial it now. To reach reception, press '0' or stay on the line."
To load a pre-recorded Auto Attendant greeting
You can load a professionally pre-recorded greeting to
TalkSwitch by following these steps:
1.
Click on
Load Auto Attendant..
2.
An information box opens asking whether or not to
continue. Click
Yes
and follow the instructions.
The file must be an 8khz, 8-bit, mono,
µ-law
.wav file.
A sample greeting (Auto Attendant Sample.wav) is
provided in your TalkSwitch folder.
Record an Auto Attendant greeting
To record an Auto Attendant greeting for Auto Attendant 1:
1.
Pick up any telephone connected to the TalkSwitch. You should hear a dial tone.
2.
Press
then
3.
Follow the prompts to record your message. When your greeting is complete,
press
to end the recording.
Set up and record voicemail
To set a password, record a personal greeting, and record your name for the company
directory:
1.
Pick up any telephone connected to TalkSwitch. You should hear a dial tone.
2.
Dial
and your mailbox number. Your mailbox number is equivalent to
your extension number.
3.
Follow the prompts to set a password, record a personal greeting, and record your
name for the company directory.
For complete details, refer to Quick Guide
Configuring Auto Attendants
, and/or
TalkSwitch User Guide
.
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