Symbol AP-51xx, Product Reference Manual, Page: 611 / 622

Customer Support
Symbol Technologies provides its customers with prompt and accurate customer support. Use the
Symbol Support Center as the primary contact for any technical problem, question or support issue
involving Symbol products.
If the Symbol Customer Support specialists cannot solve a problem, access to all technical disciplines
within Symbol becomes available for further assistance and support. Symbol Customer Support
responds to calls by email, telephone or fax within the time limits set forth in individual contractual
agreements.
When contacting Symbol Customer Support, please provide the following information:
• serial number of unit
• model number or product name
• software type and version number.