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Version and patch level
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Network topology
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Router, gateway, and IP address information
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Problem description:
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Error messages and log files
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Troubleshooting that was performed before contacting Symantec
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Recent software configuration changes and network changes
Licensing and registration
If your Symantec product requires registration or a license key, access our technical
support Web page at the following URL:
www.symantec.com/techsupp/
Customer service
Customer service information is available at the following URL:
www.symantec.com/techsupp/
Customer Service is available to assist with the following types of issues:
■
Questions regarding product licensing or serialization
■
Product registration updates, such as address or name changes
■
General product information (features, language availability, local dealers)
■
Latest information about product updates and upgrades
■
Information about upgrade assurance and maintenance contracts
■
Information about the Symantec Buying Programs
■
Advice about Symantec's technical support options
■
Nontechnical presales questions
■
Issues that are related to CD-ROMs or manuals
Summary of Contents for ALTIRIS DEPLOYMENT SOLUTION 7.1
Page 1: ...Altiris Deployment Solution from Symantec User Guide Version 7 1 ...
Page 3: ...Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 http www symantec com ...
Page 10: ...Contents 10 ...
Page 28: ...Getting started with Deployment Solution Installing Deployment site server components 28 ...
Page 38: ...Configuring Deployment Solution settings Configuring the initial deployment settings 38 ...
Page 80: ...Migrating personality settings Deploy options 80 ...