Swann SwannEye User Manual Download Page 46 | Manualshive

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46

SwannEye IP Camera

Administra

tor

8.4.19. Maintain: Upgrade Firmware

The device and embedded Web User Interface (UI) occasionally get upgraded to

correct errors or add new features. Use this function to load the new settings into

the camera.
Use the ‘Browse’ button to find the file containing the update and click ‘Open.’

Then click the ‘Submit’ button to upgrade with the new software.

Upgrade Device Firmware

: Firmware upgrades the internal operating system of

the camera.

Upgrade Device Embedded Web UI

: Upgrades the User Interface that you access

through a browser. This is the UI you are using to upgrade the camera.
Do not turn off your camera while it is being upgraded.

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Summary of Contents for SwannEye

Page 1: ...SwannEye Pan Tilt IP Camera M440IPC050911E...

Page 2: ...applicable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations FCC Regulation for USA Prohibition against eavesdropping Except for th...

Page 3: ...onnection in the world You can adjust where the camera is looking view and record images listen and speak to someone located near the camera and even access the camera through your smartphone device T...

Page 4: ...17 7 2 3 Browser options on the Mac 18 8 Interface user accounts 19 8 1 Device Status 20 8 2 Visitor Access 21 8 3 Camera Controls 23 8 4 Remote Settings 25 8 4 1 Device Info 25 8 4 2 Alias Settings...

Page 5: ...to IP addresses 54 10 5 2 How to link the name 54 10 5 3 How to register a name 55 10 5 4 Access the IP camera using a DDNS name 56 11 Accessing the camera through a mobile device 57 11 1 iPhone iPad...

Page 6: ...ccess The camera supports up to 4 simultaneous remote users It also can be configured to view up to eight more IP cameras from the one interface Infrared Night Vision The integrated Infrared LEDs auto...

Page 7: ...ear the camera 3 2 Rear View Audio output socket Connect speakers or headphones to this socket to hear what is being captured by the cameras internal microphone RJ45 Ethernet socket RJ45 10 100 Base T...

Page 8: ...ial configuration needs to be done through a wired LAN connection 1 Screw the antenna into the antenna mount at the rear of the camera 2 Attach an ethernet LAN cable to the RJ45 LAN port at the rear o...

Page 9: ...nEye Search Tool is also available from our website 5 1 PC configuration To install the software 1 Insert the installation CD into your CD DVD drive and the installation screen should appear automatic...

Page 10: ...clicking on the SwannEye Search Tool file We recommend you first copy the file to your desktop and run it from there in case you need to use the tool at some point Onceyoudouble clickonit theSwannEye...

Page 11: ...l self populate with the IP address information One or more IP cameras installed within the LAN do not share the same subnet with the monitoring PC If the message Subnet doesn t match double click to...

Page 12: ...earch F3 Refreshes the Device List Browse F4 Opens the feed from the highlighted camera in the Device List in an Internet browser window The browser will be your default browser For best results we su...

Page 13: ...ically Recommended Check this box to obtain an IP address from the DHCP server The camera needs to be connected to a router via ethernet LAN cable and the router needs to have DHCP capabilities To tri...

Page 14: ...web port the camera will communicate on Normally this is port 80 although this is sometimes blocked by some ISPs We therefore recommend you increment slightly to 85 or 90 to enable communication To s...

Page 15: ...e Microsoft Internet Explorer or Safari Browser preference On the PC we recommend using Internet Explorer to access the full range of options available In the SwannEye Search Tool s Device List as sho...

Page 16: ...t have to be admin It can be anything you like write it down somewhere safe so you don t forget it Note If you get the following message when trying to access the camera using the Microsoft Internet E...

Page 17: ...nents in IE to enhance performance Accept the warning to download the ActiveX control This mode provides additional functionality to other modes If this is the first time you re using the web interfac...

Page 18: ...inished configuring or monitoring the camera in your browser you should close your browser completely to log out and avoid anyone else gaining access to the camera Simply closing a browser tab will NO...

Page 19: ...ras without the ability to change parameters 3 ForOperator ThissectionprovidesadditionalfunctionalitytoVisitorcontrol allowing a user to adjust viewing options and the movement of the camera 4 Remote...

Page 20: ...meras When an alarm is triggered on a camera a colored icon will superimpose over the camera triggering the alert Note Use theVisitor section to select which camera you wish to view The icons in Devic...

Page 21: ...cameras see 8 4 5 Multi Device Settings on page 27 The camera currently being viewed has yellow border around its viewing window When viewing more than one camera such as in four or nine camera grid...

Page 22: ...ate with someone standing near the camera from your remote location Record Records video from the camera to an AVI file By default the filename is in the format alias_yyyymmddhhmmss avi where alias is...

Page 23: ...izontal Control to stop patrolling 4 Mirror Check the box next to this icon to flip the image on the screen horizontally This is best used to re orient the image the right way up if you mount the came...

Page 24: ...ing on your region and environment 60Hz is the usual setting for North America If you find that the image flickers in indoor environments when under fluorescent lights you probably have this on the wr...

Page 25: ...are listed below The following pages described these features in detail Note When adding or changing values in these screens remember to click Submit to save your changes before leaving the screen 8...

Page 26: ...functions of the camera There are two other account types which give limited access to functions of the camera Operator accounts can view the images from the camera control its movement and set a lim...

Page 27: ...the list for monitoring with a maximum of nine cameras online simultaneously Add cameras connected to the LAN To add an additional camera that is located on the same network as this camera click refre...

Page 28: ...34 for more details To add a camera Select the slot you want to assign the camera to by clicking on the title e g clicking on The 3rd Device will open up the fields required to add a camera to the thi...

Page 29: ...efault IP Address The static IP address on your subnet that you wish to assign to the camrera Subnet Mask This is usually 255 255 255 0 Gateway This should be set the same as your router This is usual...

Page 30: ...red connection Wireless Network List Click the SCAN button under this window to begin a scan of all the wireless networks within range of your camera The networks found will be listed in this window D...

Page 31: ...are trying to connect to We strongly recommend you use WPA2 if available as it is more secure than WPA WEP Most modern routers support WPA2 If you select WEP as your encryption method under Encryption...

Page 32: ...in details to the modem to access your ISP account Using ADSL Dialup Check this box to turn on the ADSL feature of the camera Make sure the camera is connected to a DSL modem ADSL User Enter the usern...

Page 33: ...and the camera can then automatically negotiate and open the necessary ports required in order to access the camera over the internet Note If you do not use UPnP you will need to log into your router...

Page 34: ...Enter DDNS provider username This is not your hostname but the account you use to log in and maintain your DDNS names DDNS Password Enter your DDNS provider password DDNS Hostname This is the DDNS ho...

Page 35: ...s Like the Alarm Input this is an advanced feature recommended for experienced users only Send Mail on Alarm Sends an email when the alarm is triggered see page 36 Upload Images to FTP Uploads images...

Page 36: ...er the sending server for the senders email account You might need to ask your ISP if you don t know this Need Authentication Check this box if authentication is required in order to send email throug...

Page 37: ...iver is denied by the server Maybe because of the anti spam privacy of the server This could be due to the anti spam settings of the server which do not allow email through its sending service 7 The m...

Page 38: ...r the FTP account FTP Password The password for the FTP account FTP Upload Folder Set the folder on the remote server you want the images to be stored FTP Mode Set the FTP mode PORT mode and passive P...

Page 39: ...not 2 Network Error Please try later 3 Server Error 4 Incorrect user or password Please check the username and password is correct or not 5 Can not access the folder Please be sure the folder exists...

Page 40: ...are common to both choices All the options are described below Motion Detect Armed Check this box to turn on Motion Detection Motion Detect Sensitivity Sets the sensitivity at which the camera will r...

Page 41: ...inute block to select it Double click on a 15 minute block within any one hour period to select the entire hour Click or double click to de select a period or hour block Motion detection needs to be a...

Page 42: ...ill continue indefinately until manually stopped Manual PTZ Rate Sets the speed at which the camera will pan move left or right and tilt move up or down Settings range from 0 10 with the default setti...

Page 43: ...ow this information if you re contacting Technical Support Device Embedded Web UI Version The version number of the web interface the one you ll see when logged into the camera with a web browser MAC...

Page 44: ...here Alias The name of the camera Enter the name you want for the camera here You can choose anything you like however for maximum compatibility with other network devices we suggest using 8 characte...

Page 45: ...cted the camera will automatically check the time periodically and update its internal clock This is enabled by default Daylight saving time DST For enabling daylight savings time the adjustment of th...

Page 46: ...camera Use the Browse button to find the file containing the update and click Open Then click the Submit button to upgrade with the new software Upgrade Device Firmware Firmware upgrades the internal...

Page 47: ...47 SwannEye IP Camera Administrator 8 4 20 Maintain Log The Log will show you a list of all the camera s recent activities...

Page 48: ...ain 8 4 22 Reboot Device This shuts down and restarts the camera as if it was just turned on You will not lose any settings you have made Use Reboot as a first attempt to fix any issues you may be exp...

Page 49: ...o to the ADSL settings page and enter your ISP login credentials Using ADSL Dialup Check this box to activate direct connection through ADSL ADSL User Enter the ADSL username for your ISP account ADSL...

Page 50: ...on your network Activate the SwannEye Search Tool on the PC Login to the IP camera web browser page as an Administrator Enter the DDNS settings page and enable the DDNS service and click Submit to re...

Page 51: ...you will reach Google com These numbers are hard to remember just like phone numbers are hard to remember That s where Domain Name Servers or DNS come in Domain Name Servers are like Yellow Pages lis...

Page 52: ...ld like to see your EXTERNAL IP address the one that the world sees open your browser and visit the website whatismyip com This site will display a number like the one above The number it displays is...

Page 53: ...e two will then negotiate and open the necessary ports when needed and close them again when finished Most modern routers have UPnP 10 4 2 Manually forwarding ports This method involves manually forwa...

Page 54: ...uch as your IP camera not updating the link Be warned that if you switch off your camera for more than 30 days and have no other device using that DDNS name it will expire and you will need to registe...

Page 55: ...e can contact you if there s a problem or email you your password if you forget it Choose a Password Choose something you ll remember and something that others would be unlikely to guess Enter your Fi...

Page 56: ...u entered in 8 4 6 Network Network Settings on page 29 If you have multiple IP cameras connected to the same router on the same network you can use the DDNS name to access them all You will however ha...

Page 57: ...from the App Store Install it on your device 11 2 Android Device You can download the SwannEye app from GooglePlay We re continually making improvements and updates to our mobile viewing software For...

Page 58: ...on i e 50hz or 60hz Try the other setting If it doesn t work you can easily change it back 12 2 3 There is no picture in Internet Explorer IE Have you accepted the warning and downloaded the ActiveX c...

Page 59: ...the plugin See 7 1 Username and password on page 16 for information on how to do this 12 2 7 Images slow to update or poor frame rate The frame rate of the images can be affected by several factors Ch...

Page 60: ...heck that UPnP is also turned on at the router If not using UPnP have you manually forwarded the port you are using for the camera see HTTP Port under 8 4 6 Network Network Settings on page 29 on your...

Page 61: ...PS PAL Resolution 640 480 VGA 320 240 QVGA 160 x 120 Pan Tilt Horizontal Rotation 350 Vertical Rotation 100 Level speed 0 16 s Vertical speed 0 16 s Network Network Interface RJ 45 10BASE T 100BASE TX...

Page 62: ...one Android Power DC 5V 1 5A Power Consumption 4W infrared off 6W infrared on Operating temperature 10 to 55 C Storage temperature 20 to 60 C Operating humidity 20 80 RH Storage humidity 20 95 RH Dime...

Page 63: ...her costs associated with its use are the responsibility of the end user This warranty applies to the original purchaser of the product only and is not transferable to any third party Unauthorized end...

Page 64: ...Option 1 M F 9am 5pm US PT AUSTRALIA toll free 1300 138 324 M 9am 5pm AUS ET Tu F 1am 5pm AUS ET Sa 1am 9am AUS ET NEW ZEALAND toll free 0800 479 266 UK 0203 027 0979 Swann Communications 2012 15 Hel...

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