Suzohapp CashComplete SDS-35 User Manual Download Page 44 | Manualshive

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Printer

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5004522-000 Rev. 03

SDS-35

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SUZOHAPP

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c) Position the new paper roll so that it unrolls correctly.

d) Close the printer.

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Summary of Contents for CashComplete SDS-35

Page 1: ...Smart Deposit Solutions User s Guide SDS 35 5004522 000 Rev 03...

Page 2: ......

Page 3: ...SDS 35 Unit Installation4 3 2 Positional References 5 4 Introduction 6 4 1 Software Version 6 4 2 Accessories and Options 7 4 3 Machine Label 8 4 4 Machine Part Terminology 9 Rear view 9 4 5 Symbols...

Page 4: ...ng head 29 Manual cleaning 30 Cash box 30 7 2 Level 2 Maintenance 31 7 3 Level 3 Maintenance 31 8 Troubleshooting 32 8 1 Remove the Validating Head 32 8 2 Instructions for Switch Lock Function 34 9 Er...

Page 5: ...standards or other normative documents IEC 62368 1 2014 UL 62368 1 2014 CSA C22 2 62368 1 2014 EN 61 000 6 1 2007 EN 61 000 6 3 2007 EN 61 000 6 3 2007 A 1 2011 47 CFR Part 15 2017 ICES 003 Issue 6 2...

Page 6: ...correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an o...

Page 7: ...ey appear at their points of application in this guide 2 1 Warnings WARNING Risk of electric shock Lethal voltages exist in the machine when connected to mains power Make sure you disconnect the power...

Page 8: ...details 3 1 Minimum Space Requirements for SDS 35 Unit Installation Service area dimensions space on either side of wall 150 0 mm 5 91 space behind the unit 80 1 mm 3 15 height 510 0 mm 20 08 width n...

Page 9: ...000 Rev 03 SUZOHAPP 3 2 Positional References Unless stated otherwise positions and directions such as left right upper lower rear clockwise and counter clockwise are given with respect to the machin...

Page 10: ...s to streamline and automate cash handling reduce loss from theft and shrinkage avoid counting inaccuracy and counterfeit notes improve employee security Integrated with the user software the SDS 35 a...

Page 11: ...ction SDS 35 7 5004522 000 Rev 03 SUZOHAPP 4 2 Accessories and Options KUBE II printer article no 5000292 000 Note cassette cash box article no FLC 603 1 capacity 1 000 notes Cleaning card article no...

Page 12: ...f the information available on the machine 1 Machine type 2 Part number 3 Serial number 4 Place and Date of manufacture SDS 35 SERIAL NUMBER Date of MFG 13 18 Assembled in China Part Number 50 0565 00...

Page 13: ...ash box 5 Banknote Validator Head Housing 6 Interlock switch 7 USB connector 8 Controller Board SDS 35 SERIAL NUMBER Date of MFG 13 18 Assembled in China Part Number 50 0565 00 USD REV A 50 0565 00USD...

Page 14: ...HAPP 4 5 Symbols Start Deposit Operator View Empty Cash Boxes Administration Change PIN Change User Edit Users Edit Work Units Print Machine Total View Machine Total Print Receipt History Daily Operat...

Page 15: ...ce of the screen may be different from the examples shown since each system can be individually set up 5 1 Getting Started Connect the power cord to the back of the SDS 35 SDS 35 SERIAL NUMBER Date of...

Page 16: ...t file system making the computer unusable a Log in using Administration ID b Select Operator View c Select Exit Program The application will shut down d When Continue is displayed select Yes The desk...

Page 17: ...git PIN code Icon Description Print Machine Total The total content in the machine The content is displayed on screen if a printer is not connected Empty Cash Boxes Unlocks the electronic lock The use...

Page 18: ...nge PIN Change PIN code Operator view A service menu where the user can see a log history manage device status clear errors manage door switch status obtain license information shut down the unit View...

Page 19: ...5004522 000 Rev 03 SUZOHAPP 5 4 Set System Time In Set System Time the time zone date and time are set a Log in as Administrator b Select Administration c Select Set System Time d Select Time zone to...

Page 20: ...e appropriate letter on the keyboard to the left In the example below the user has entered G The list displays every location beginning with a G The list can be filtered even more by selecting one of...

Page 21: ...7 5004522 000 Rev 03 SUZOHAPP h Set the time by selecting the numbers in the date and time fields and use the arrows to toggle up and down to the current date and time i Select Continue The applicatio...

Page 22: ...ifferent ways Follow the instructions on the screen Making a note deposit default flow a Log on by entering Cashier ID Note Remove any foreign objects and any banknote with poor quality b Place the no...

Page 23: ...fety Precautions on page 3 a Log in using appropriate ID b Select Empty Cash Boxes c Select Set to empty Select Reset to undo the action d Select Continue The safe is unlocked e Open the safe door f P...

Page 24: ...over j Open the cash box cover k Remove the banknotes Reassembly of the cash box a Close the cash box cover b Close the lock c Insert the cash box into the front load frame making sure the lever is lo...

Page 25: ...rough the dates using the arrow buttons d Select Print Transactions to make the printout Select Cancel to leave without any printout Icon Description Print Machine Total The total content in the machi...

Page 26: ...through the dates using the arrow buttons e Select Print for a printout Select Cancel to leave without any printout Printout of a receipt for a specific user a Select Filter User to single out one use...

Page 27: ...or menu is used for completing all administration related functions on the machine Note Many of the tools available in the operator menu are to be used only under guidance by your SUZOHAPP representat...

Page 28: ...all events that have taken place in the system over a specified period Select View Log The system shows the newest events first in the list Select Create System Dump to create an information dump of...

Page 29: ...og in as Administrator b Select Administration c Select Edit User d Select Add User e Set ID and select Enter Note Only numeric values are allowed for User ID maximum 4 digits f Edit user name and rol...

Page 30: ...tions Toggle activated user is activated or not Toggle user list user will have a dedicated login There will be a shortcut on the start screen if Yes is selected Account edit account expiration settin...

Page 31: ...copied to several SDS 35 units Note If new settings are to be copied make sure the ojsync folder on the USB stick is empty a Do all the necessary settings and configurations on one unit b Log out c U...

Page 32: ...opy machine id to USB e Select Prepare configuration and wait for it to be completed f Remove the USB stick g Connect the USB stick to the SDS 35 unit that shall inherit the settings The following opt...

Page 33: ...operation dust and dirt accumulate on the optical sensors and the rollers in the validating head This may result in reduced acceptance rate or lead to occasional jams Periodic cleaning and maintenance...

Page 34: ...ose the banknote path Open the two guides by lifting the latches Sensors and light guides must be cleaned using a cotton swab It is recommended to use a can of compressed air to spray on all rollers a...

Page 35: ...Level 2 maintenance involves thorough inspection and cleaning of the validator unit and the cash box This maintenance is handled by trained technical personnel and is performed at the end of 9 months...

Page 36: ...N the banknote validator begins its self diagnostic operation If the self diagnostic test is passed then the status light will turn green If an error is detected the status light on the front of the b...

Page 37: ...ice technician for support 7 Failure of inductive sensors Please contact a service technician for support 8 Failure of transporting motor 1 Ensure no banknotes are stuck in the banknote path 2 Power t...

Page 38: ...ser from opening the safe door The steps below must be followed in order to successfully unlock the safe door to remove the contents of the safe a Remove the cover that is located on the back bottom r...

Page 39: ...Troubleshooting SDS 35 35 5004522 000 Rev 03 SUZOHAPP d The lock system will disengage e Open the safe door Inside side view Lock position Unlock position...

Page 40: ...error message will be shown in the Operator menu window The error message is also displayed in the journal file a Clear the fault b Access the Operator menu see 5 Operation on page 11 c Select Device...

Page 41: ...d Reset this column allows the user to reset any devices that it is possible Resolve Where a button showing Resolve is shown there is extended information available d Starting from the top the user sh...

Page 42: ...Error Handling 38 5004522 000 Rev 03 SDS 35 SUZOHAPP 9 1 Reset Cleaning Reminder optional a Access the Operator menu b Click in the field under Current Errors c Select Confirm cleaning...

Page 43: ...ess the start button c On the start screen the following options are displayed Select an option in accordance with the language KUBE II Standard Supports all characters KUBE II Fast print Only support...

Page 44: ...Printer 40 5004522 000 Rev 03 SDS 35 SUZOHAPP c Position the new paper roll so that it unrolls correctly d Close the printer...

Page 45: ...and remove it c Operate the mechanism as shown on the label Turn in the direction with the least resistance d Press the Feed key e Repeat until LED turns green 10 4 Cleaning WARNING Risk of electric s...

Page 46: ...ds note Storage 1 000 notes Banknote Validator MFL 4 way read self clearing single note feeder Net weight 21 8 kg 48 lb Dimensions Width 207 0 mm 8 15 Depth 300 0 mm 11 81 Heigh 436 9 mm 17 20 SDS 35...

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Page 48: ...186 643322 info suzohapp nl 1743 Linneman Rd Mount Prospect IL 60056 USA P 1 847 593 6130 F 1 800 593 4277 info suzohapp com 44 48 Rocco Drive Scoresby Victoria Australia 3179 P 61 3 9757 5000 F 61 3...

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